DirecTV Protection Plan

Discussion in 'DIRECTV General Discussion' started by ratoren, Oct 19, 2016.

  1. HaterSlayer

    HaterSlayer New Member

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    It means you'll get back another Macbook 2010 or something newer/better. They usually give you apple for apple and windows for windows. The two times I've used it(for tvs) I got better TVs back because they were newer.

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  2. DishCSR

    DishCSR Godfather

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    I used it once to replace a laptop, which was very old, had my choice of brand new or refurbished new, the one I picked was a Toshiba Satellite model which is very nice with like 8 times the memory and all the bells and whistles, I am very pleased with it.

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  3. dpeters11

    dpeters11 Hall Of Fame

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    Regarding overseas call centers, I wish that the PP actually helped in terms of phone support, I think it used to. I had a Dell laptop and was able to get Gold support. It was awesome. Always got a tech in Tennessee or Texas, they always followed up the call with an email and their direct contact info, work hours etc.
     
  4. Jodean

    Jodean Icon

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    Upgrades are free after a year, its another sales scam, dont get PP
     
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  5. Jodean

    Jodean Icon

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    i Guess i wouldnt get TOO excited about a new $800 tv after paying $240 a year in PP costs......lets say you had the PP for those 5 years since you bought the tv, so you just paid $1200 to get the $800 tv.....which pry only cost them about $500
     
  6. trh

    trh This Space for Sale

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    Of course on the opposite end, you've had your $800 TV for 12.5 months and it is out of warranty when it dies. You just saved yourself quite a bit of money.
     
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  7. steveymacjr

    steveymacjr Member

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    If you want to upgrade to the Premier level you don't have to call, just go to your Directv.com account and add it there..
    I prefer to do everything online, even chat with tech support and customer service.
     
  8. peds48

    peds48 Genius.

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    When ever upgrading packages is best to do it over with a CSR just in case you may qualify for some discounts, computer will most likely throw street price.


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  9. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    Again, obviously the Protection Plan is not a good choice for "you". We get that. For others it's a great deal and a "personal" call. Let's not repeat ourselves. :rolleyes:
     
  10. raott

    raott Hall Of Fame

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    For 90% of the customers, the protection plan is a poor choice. Very high premiums as compared to the risk and value of loss.

     
  11. trh

    trh This Space for Sale

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    What is your source for the 90%??? I'll save you the time... you pulled it out of an area where 'the sun don't shine.'
     
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  12. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    Very eloquently put. I totally agree.
     
  13. Rich

    Rich DBSTalk Club DBSTalk Club

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    I agree too. I've got many things on the PP now. Three laptops, two iPads, many TVs, two desktops, two AVR systems (including speakers) and many more items. It would cost a small fortune to protect all these devices individually.

    Rich
     
  14. raott

    raott Hall Of Fame

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    No need to be uncivil.

    Back to the point, do you refute that for the vast majority of customers, the PP is not a good value? When you look at the relation of the very low risk of electronics failing, and the fairly low cost of replacement, as compared to the steep premiums, it is a terrible deal for the consumer.


     
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  15. trh

    trh This Space for Sale

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    If you believe that for the vast majority the PP is a poor choice, then say that. You don't get to create your own percentages and use it like it is a fact. That is why I responded the way I did, and I apologize for that.
     
  16. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    One more time. The Protection Plan is not a good choice for "you". For others it's a great deal and a "personal" call. Now what part of that do you not understand? :rolleyes:
     
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  17. Jodean

    Jodean Icon

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    Jul 17, 2010
    well i suppose it would be worth it, ill buy a bunch of stuff on facebook thats broke, turn in all the stuff under PP and get it replaced.

    Good idea! thx! maybe the PP is a great deal!!
     
  18. steveymacjr

    steveymacjr Member

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    Feb 20, 2016
    I was wondering if anyone could help me with the Premier site... I just got an iPad Pro through AT&T and I'm trying to add it to the list of devices i have, but under OS, IOS isn't listed.. what do i use, OS X or newer?
     
  19. Rich

    Rich DBSTalk Club DBSTalk Club

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    Huh. I put two iPads on the PP and had no problems.

    Rich
     

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