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DirecTV should provide free H and HR 24's

Discussion in 'DIRECTV General Discussion' started by Rob77, Jun 8, 2010.

  1. Jun 8, 2010 #1 of 48
    Rob77

    Rob77 Godfather

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    One thing today's software fiasco (yes all software is software regardless if its program guide or operational) the one thing that is obvious is that the software side if far ahead of the hardware.

    The engineers continue to pump out new stuff rather then worrying about a good reliable system. This being the case....the older receivers just do not have the speed and performance that the 24's have.

    While DirecTV will never admit this.....facts are facts, and they should provide a free upgrade to 24's so customers can have a compatable system.
     
  2. Jun 8, 2010 #2 of 48
    prospero63

    prospero63 Godfather

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    Not sure I agree. I see three options I guess (assuming the premise is accurate and I don't know if it is or not).

    1) Don't roll new features into the old hardware.
    2) If you want new features, but new hardware
    3) DirecTV provides new hardware to everyone


    Currently I think #2 is the only one close to viable (buy the hardware if you want it, but the new features aren't locked to it alone).
     
  3. Jun 8, 2010 #3 of 48
    tonyd79

    tonyd79 Hall Of Fame

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    Then tomorrow, they should declare bankrupcty.

    BTW, you have no idea if this was because of something new in the stream or just an error occurring.

    When they had a problem with killing HR10's a few years back, we were told that it was new data in the stream and they took it out. We don't know if that is the case this time or not, yet.
     
  4. Jun 8, 2010 #4 of 48
    GregLee

    GregLee Hall Of Fame

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    Software engineers are cheap.
     
  5. Jun 8, 2010 #5 of 48
    RAD

    RAD Well-Known Member

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    Dripping...
    OK, IMHO the HR21/22/23's have been slow performers since day one, that's going back to before all the software bells and whistles were added. All the things they've added, like DirecTV on Demand, TVApps, MediaShare, MRV haven't impacted the performance, what impacted performance is the chipset that DirecTV decided to put in these boxes. Until the HR24 came out the HR20 had the best performance, why, it had a different chipset in it then the other STB's What's different in the HR24 from the other HR's again the chipset, this time from NPX (according to reports) while prior STB's had Broadcom.

    Besides the performance issue, all the HR2X's can do everything the other model HR2X's can do, except for the HR20's that can't do 3D. DirecTV has said they'll have a program to replace those HR20's for the folks that need 3D support. Other then that DirecTV has never published any performance numbers on what UI functions should take so there's no real bases for going back to DirecTV and say I want you to replace my slow STB with a HR24. Just like your PC's, you want a faster one you pay, the vendor isn't just going to replace it for free because you want the faster one.


    Now what caused todays problem, we as the public will probably never know. Why didn't the HR24's have the problem, probably because the code set is so different from the Broadcom based systems that the bad code didn't get ported over, just my guess.
     
  6. Jun 8, 2010 #6 of 48
    David MacLeod

    David MacLeod New Member

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    some hr24 did have the issue
     
  7. Jun 8, 2010 #7 of 48
    Carl Spock

    Carl Spock Superfly

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    I want a pony.
     
  8. Jun 8, 2010 #8 of 48
    rainydave

    rainydave AllStar

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    Why stop at free hardware? They should give us all free service for a year. No wait, make that forever!:rolleyes:
     
  9. Jun 8, 2010 #9 of 48
    ndole

    ndole Problem Solver

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    Both of mine did.
     
  10. hilmar2k

    hilmar2k Hall Of Fame

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    !rolling
     
  11. RAD

    RAD Well-Known Member

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    Dripping...
    My three HR24-500's didn't fail and need to be rebooted, but they were rebooted by DirecTV in the afternoon.
     
  12. sigma1914

    sigma1914 Well-Known Member DBSTalk Club

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    Jerry: In fact I hate anyone that ever had a pony when they were growing up!
    Monya: I had a pony.
     
  13. Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

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    Or maybe they could find out why the Hx24s weren't affected and replicate it in the rest of the receivers.

    Mike
     
  14. Sixto

    Sixto Well-Known Member

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    I'm buying a few HR24's, but a free pony would be nice.
     
  15. Rob

    Rob Icon

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    We should all get free 3D Directv capable Televisions.
     
  16. LameLefty

    LameLefty I used to be a rocket scientist

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    Dear Buddha: I want a pony and a plastic rocket. :)
     
  17. bixler

    bixler Hall Of Fame

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    Don't forget the $300 glasses you need as well.....:hurah::hurah:
     
  18. Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

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    I'm not a fan of 3DTV but I believe they're more like $125ish. ;)

    Mike
     
  19. alnielsen

    alnielsen Godfather

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    I want a 3D TV. I don't want a pony. I already have a cool plastic rocket. :)
     
  20. Billzebub

    Billzebub Godfather

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    I want a 3D pony.
     

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