DirecTV updated 4K sports Schedule

Discussion in 'DIRECTV Programming' started by DukeBlue, Aug 25, 2017.

  1. Aug 17, 2019 #961 of 1759
    Steady Teddy

    Steady Teddy Godfather

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    OK, I think @dacoop2 is on to something. I originally reset my HR 54 & C61K to try and resolve the video stuttering from last week's Man U-Chelsea match. That did nothing.

    Starting watching the Man City-Spurs match on 105 today and of course same issue: Player movements not smooth and neither is the ball when following it in the air.

    One thing I did not do earlier was turn OFF HDMI Deep Color. I turned it off for that HDMI Input & restarted the B6P. I could see a difference right away in the feed. It was smooth, no stuttering. However there was a large notification message at the bottom of my display that said an HDR signal was detected and the TV needed to be restarted and the only option was to select "restart". I could not get rid of message of but decided to do nothing; I wanted to watch the video feed for framerate issues and it was smooth.

    After about a minute, the B6P rebooted itself back to HDMI Deep Color ON. After the reboot, the framerate issues were gone.

    Then I went to the local NBC channel broadcasting the match and immediately back to Ch. 105. The framerate issues were back. I then repeated the HDMI Deep Color settings process that I mentioned above^. The framerate issues were again gone.

    Anyone with LG 4K set can try this workaround to see if gets rid of the stuttering. It's a PITA to do this every time but maybe help get more input on what the issues are.
     
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  2. Aug 17, 2019 #962 of 1759
    dacoop2

    dacoop2 AllStar

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    I turned on the Man City-Tottenham game on my upstairs 4k. Frame rate city. Turned the tv and receiver off and back on, issue resolved. My main downstairs 4k had no issues when I turned on the game. There's obviously some software bug but I'm able to resolve it on my own. Apparently others aren't as lucky.
     
  3. Aug 17, 2019 #963 of 1759
    Steady Teddy

    Steady Teddy Godfather

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    What brand TV do you have?
     
  4. Aug 17, 2019 #964 of 1759
    BigRedFan

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    The frame rates continue to be messed up with this afternoon's EPL game, the players are skipping all over the place.

    If I turn off HDMI Deep Color I'd be getting rid of HDR on my Samsung TV's 4K sources so I did not want to do that.

    However, I looked at the TV's resolutions feedback and this is what it showed:

    Ch. 105 (EPL Game) is at 24 fps, not 60 fps --- 3840 x 2160/ 24p

    Ch. 104 is also at 24 fps ---- 3840 x 2160/ 24p

    I can't remember if Ch. 104 was always at 24 fps because of its film content, but I believe Ch. 105 live sports was always at 60 fps.

    Is everyone else getting this same feedback from their TV's ?

    For comparison I looked at Ch. 125, the 1080p channel, and this one is at 60 fps--- 1920 x 1080/ 60p
     
  5. Aug 17, 2019 #965 of 1759
    Steady Teddy

    Steady Teddy Godfather

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    I'm not familiar with Samsung 4K. Do you have to restart your set to turn Deep Color Off/On? If so, Turn it off, restart it, then turn it on again and restart.

    I don't have HDR turned off now. But I had to reboot my set TWICE to get rid of the framerate issues.
     
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  6. Aug 17, 2019 #966 of 1759
    dacoop2

    dacoop2 AllStar

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    Sony XBR55X900E
     
  7. Aug 17, 2019 #967 of 1759
    BigRedFan

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    YES !!! I just did your test and it worked ! Man, you're a genius !

    Once I turned off HDMI Deep Color the frame rates were smooth and the Samsung's feedback was 3840 x 2160/ 60p--- 60 fps ! .... BUT I had no HDR...

    So I did what you did, I turned on HDMI Deep Color again and this time the HDR was back but also the correct frame rates were back--- 60 fps, not the earlier 24 fps.

    We're going to have a lot of time to discuss what's been going on here, but for now I just want to report this for others here.
     
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  8. Aug 17, 2019 #968 of 1759
    BigRedFan

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    This took care of my Samsung 4K HDR TV but my SONY 4K TV's (non- HDR) still have the frame rate problem. Will have to figure out how to get the correct frame rates back to the SONY's. They don't have the HDMI Deep Color setting that we can turn on and off.
     
  9. Aug 17, 2019 #969 of 1759
    Steady Teddy

    Steady Teddy Godfather

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    I've seen it mentioned that playback of recorded 4K programing is fubared after the last software update. I'm watching Man City-Tottenham again and the framerate is smooth...
     
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  10. Aug 17, 2019 #970 of 1759
    BigRedFan

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    The last software update 0x11fe got rid of the native option but it also messed up the resolutions switching. All the HD channels, now without native available, were being received in the lowest resolution I had checked previously which was 720p. I had to uncheck 720p in order to get 1080i again. After I did that then all the HD non-4K channels came in 1080i.

    So I'm wondering whether the same software update did something similar to our 4K frame rate settings by causing a defaulting to the lowest frame rate 24 fps and erasing the previous higher frame rate 60 fps. Only when we turned off HDMI Deep Color and then turned it on again did we recover the 60 fps.

    Not too different than what I had to do to get back 1080i after native had disappeared and everything had defaulted to 720p.
     
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  11. Aug 17, 2019 #971 of 1759
    richall01

    richall01 Godfather

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    Are your HDMI cables HDR, mine are in my LG, no problems.
     
  12. Aug 17, 2019 #972 of 1759
    BigRedFan

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    Yes, my HDMI cables are high speed HDMI, latest option, ready for HDR and 4K.

    The frame rate on the C61K dropped to 24 fps (from 60 fps) and that is what caused the video to skip and judder. On a Samsung 4K HDR TV.

    Still working to fix it on the SONY's which are not HDR.
     
  13. Aug 18, 2019 #973 of 1759
    hancox

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    I haven't tested yet, but i have a theory here. The deep color switch fix is merely forcing a handshake.
    I do wonder if switching direct from an HD channel to live should usually work, and if the ones of us seeing this are usually just going from either recorded 4k or 104 to something "live," or similar.
    I'm also guessing RVU will work fine, because of lack of handshake. I promise to try today...
     
  14. Aug 18, 2019 #974 of 1759
    b4pjoe

    b4pjoe New Member

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    How do you find out the frame rate being used?
     
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  15. Aug 18, 2019 #975 of 1759
    horace clark

    horace clark New Member

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    You are exactly correct. This fixed it. Thank you
     
  16. Aug 18, 2019 #976 of 1759
    Athlon646464

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    Your TV likely has a function that will show you that.
     
  17. Aug 18, 2019 #977 of 1759
    b4pjoe

    b4pjoe New Member

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    It appears my tv info just shows 16:9 2160p HDR BT:2020 PCM
     
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  18. Aug 18, 2019 #978 of 1759
    BigRedFan

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    I can see the frame rate on my Samsung 4K HDR TV when I press the "info" key on the remote and the resolution numbers show up on the top right of the screen. The frame rate is the last number on the right.

    For example, on the 4K channels it should be 3840 x 2160/ 60p --- the 60p means 60 progressive frames per second (fps).

    When the 4K frames were messed up the resolutions info was showing 3840 x 2160/ 24p---- 24 progressive frames per second. This is the frame rate which our dear AT&T gifted us recently (without us doing anything) and screwed up the 4K channels.

    On my SONY 4K TV's (non-HDR) the "info" key does not show the frame rate, it only shows 3840 x 2160p. So I'm trying to figure out how to get the 4K channels here to be at 60 fps since they still look like they are at 24 fps. Since these TV's don't do HDR there is no HDMI Deep Color setting which I can turn on and off to regain the 60 fps. If anyone has any ideas please post them here. Thanks !
     
    Last edited: Aug 19, 2019
  19. Aug 19, 2019 #979 of 1759
    b4pjoe

    b4pjoe New Member

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    Is that with the DirecTV remote or your TV remote? The DirecTV Info screen does not show that info for me. My TV info page shows 16:9 2160p HDR BT:2020 PCM.
     
  20. Aug 19, 2019 #980 of 1759
    Athlon646464

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    Your TV's remote.
     

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