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Directv values your privacy...not :)

Discussion in 'DIRECTV General Discussion' started by newsposter, Feb 23, 2006.

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  1. newsposter

    newsposter Hall Of Fame

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    http://www.dbstalk.com/showthread.php?t=53438

    {in} the pdf file- in the link above- for the webcast appears to list a valid account number, name and phone number. [EDIT]
    nahh...they screwed up!

    doubt the web address would work as it's probably internal right?
     
  2. newsposter

    newsposter Hall Of Fame

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    i can't believe they deleted the tivo thread. I guess pointing out a major corporations mistakes is against their TOS.

    Hope that's not the case here.
     
  3. Wolffpack

    Wolffpack Banned User

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    What you talkin' 'bout News? Who deleted a thread?
     
  4. newsposter

    newsposter Hall Of Fame

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    over on the tivo community:

    i posted that directv had issued their press package thingie and included someones personal information in the PDF.

    The post was included in a long thread about the webcast in general.

    instead of just deleting just the personal info, they deleted the entire thread including everyone's hard typed contributions. What's disconcerting is in other cases where people 'broke the rules', they just deleted a single post.

    I also stand by the opinion that I just published what directv issued to millions of people and while the phone number could justifiably be deleted, the rest of the info should have stood. I think DTV should be embarrassed and give a lifetime of service to those poor people. And I also think i shouldn't be punished for just pointing out a mistake nor the cause of others losing their posts.
     
  5. Wolffpack

    Wolffpack Banned User

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    Ah TCF, they do have their own way of dealing with issues. I guess erasing the entire Webcast was their way of addressing this. Sad.
     
  6. newsposter

    newsposter Hall Of Fame

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    the official response to the deletion:

    The thread was removed because somebody's personal identifying information was included in the thread. That person does not post here and gave no consent for that information to be released. As it states in the user agreement, we will remove anything that violates somebody's privacy without their consent.

    This thread is closed, and this topic will not be opened again.

    In the future Lee Espinoza, please contact a moderator privately if you have any questions about a moderating decision.
    -----
    keep in mind over there they have locked tons of threads with TOS violations but not deleted them. For some reason they couldn't just edit the info out though, they had to toss everyone's ideas in the trash. Tragic. I'd hate to think the mod didn't know how to delete just the offending post. They wanted to just bury the whole directv mistake. It's painfully obvious.
     
  7. moonman

    moonman Icon

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    It's a privacy thing 'ya know...here's their policy...I don't know why they would kill an entire thread, unless some posters replied with the same info(including URL's)
    as the original...........
    -----------------------
    Disclosure of Personal Information

    AV Science Corporation/AVS Forum, Inc. does not disclose your personally identifying information to any third parties for any purpose without your prior consent unless required by law to do so. All reasonable care is taken by staff handling personal information to ensure its security both offline and online. It is our policy to destroy server access and personal information provided during the technical support process upon completion of the technical support incident.

    It’s also important to be aware that when you voluntarily provide personal information (e.g., last name, address, phone number) in a posting on the bulletin board, that information is publicly available and may be used by someone in a manner unintended by you. For that reason, we discourage the offering of any personally identifying information within the message board itself.
     
  8. newsposter

    newsposter Hall Of Fame

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    mods can edit anything and everything...with the deletion of the name/acct number/phone number, all would be good and no one's privacy would be violated. Period. They chose to bury the entire thread including things not even on the topic. It's clear there were other forces at work.
     
  9. lee1203

    lee1203 AllStar

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    but the thread has more info in it than just personal identifying information it had info that would help directv subs make informed decisions I think they should let me reopen the thread about the DIRECTV Webcast and post the PDF but not say anything about John.
     
  10. moonman

    moonman Icon

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    ----------------
    Um....maybe I 'dunno...maybe they had to kill all refs to the webcast that had the
    info, but I somehow feel they must have been PO'ed by this more than anything...
    "In the future Lee Espinoza, please contact a moderator privately if you have any questions about a moderating decision."
    I guess it's a sad thing to delete all like that...let's just let it go and chalk it up to
    lesson learned??:(
     
  11. moonman

    moonman Icon

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    John who??? er ferget I said it !!:lol:
     
  12. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    Guys if you are going to complain about how TC mods run their site this is not the place. It appears that DirecTV made a mistake ... hopefully they will fix that mistake. For the moment we ask that you do not draw attention to the customer who is apparently an innocent in this matter. Thank you.

    James Long
    Moderator
     
  13. Chris Blount

    Chris Blount Creator of DBSTalk Staff Member Administrator DBSTalk Gold Club

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    We are also under the same guidelines as the TivoCommunity. However, the thread will not get removed. Just the PDF link for now until it is fixed. This thread does not really need to be here in this forum so it's being closed.
     
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