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DIRECTV! What are you thinking?

4K views 36 replies 13 participants last post by  ctaranto 
#1 ·
I go to the DirecTV website today to bring up a channel list.No prices? If I was a new customer how can I decide if I can't bring up the prices?.I give it a thumbs down!.:down::down::nono2:
 
#28 ·
#30 ·
If you toss your cookies :) and browser temp files you will get the prices as if you never saw DirecTV.COM site before. Once you login as a DirecTV customer it must set a cookie and not show pricing without a lot of effort.
 
#31 ·
deltafowler said:
I saw a good report on the news earlier today.
If you're looking at getting or changing your service providers for telephone, tv, cell, etc., ask each for a sample bill. This way, you not only see the advertised prices, but you also see the add-ons, so you can make a fully informed decision.
Wil they give you one? I tried looking up something at Time Warner Cable for a family member and I dare anyone to go there and find pricing info that makes any sense. They go so far out of the way to hide any info behind a least a few clicks and then it is not complete. TO get teh full info, evidently you have to put in all your info and actually make an order. DirecTV's site is about like someone coming to your house and reading the info to you by comparison.
 
#32 ·
I think the OP is talking about these screens. I believe they're expecting that the package bars at the top should include the price for that package.

Given the number of "bundled" packages (DVR, HD, etc) I would assume they removed the prices to avoid confusion.

On a different topic the browse interface is AWFUL and the compare isn't much better. They look cool, but if I were trying to figure out the channels they offer, I would quickly turn to a different resource (like maybe the "Print My Channel Lineup" option)
 

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#33 ·
Jhon69 said:
I'm not logged in it doesn't say my name at the top left and I'm not able to bring up the prices page.DirecTV must be working on it now all I see is a channel carousel.:confused:

Here's what I see.
http://www.directv.com/DTVAPP/index.jsp?_requestid=28315
You're still not understanding. The cookie is still on your computer. You need to do what people said: Log in. Then click the link that says "not yourusername". When you do that it will log you out *and* delete the cookie. THIS is what you need to do. If you just log out the cookie is still there and the web site will detect it and show you different options.

So simply log in and click the no username link, do NOT log out as clicking the not username link will log you out along with nuking the cookie.
 
#34 ·
Lee L said:
Wil they give you one? I tried looking up something at Time Warner Cable for a family member and I dare anyone to go there and find pricing info that makes any sense. They go so far out of the way to hide any info behind a least a few clicks and then it is not complete.
Confirm, but Comcast is even worse. I tried to get info for a shopper about what HD channels would be in their package and it required the customer to log in to get the info. Pathetic.
 
#35 ·
bidger said:
Confirm, but Comcast is even worse. I tried to get info for a shopper about what HD channels would be in their package and it required the customer to log in to get the info. Pathetic.
I've never had to log in, and I've researched comcast many times for many locations. I have had to enter address information that was valid, kinda annoying, but doable.

Cheers,
Tom
 
#36 ·
terryfoster said:
I think the OP is talking about these screens. I believe they're expecting that the package bars at the top should include the price for that package.

Given the number of "bundled" packages (DVR, HD, etc) I would assume they removed the prices to avoid confusion.

On a different topic the browse interface is AWFUL and the compare isn't much better. They look cool, but if I were trying to figure out the channels they offer, I would quickly turn to a different resource (like maybe the "Print My Channel Lineup" option)
Someone finally get's it!.Thank you!.;):)
 
#37 ·
ctaranto said:
Yes, that's the one. Thanks for the link - I'll have to bookmark it.

-Craig

PS. It hasn't been updated since my last printout (12/31/08)
And it's a good thing I did bookmark it. Even though this is no longer a direct link on the D* website, the .pdf is still getting updated. The last update is "as-of" 2/18/2009.

-Craig
 
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