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DIRECTV Whole-Home DVR Service officially launched

Discussion in 'DIRECTV Connected Home' started by Doug Brott, Jun 7, 2010.

  1. Jun 7, 2010 #21 of 101
    Lord Vader

    Lord Vader Supreme Member DBSTalk Club

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    Just curious--I'm currently using MRV via my hard-wired ethernet connections; I don't have any DECA equipment. Does one need that in order to use the full functionality like recording from one room to the other? I know one can delete, watch, and pause from other rooms with a typical ethernet connection but was wondering if one needed DECA for full functionality.
     
  2. Jun 7, 2010 #22 of 101
    sigma1914

    sigma1914 Well-Known Member DBSTalk Club

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    No. You're fine.
     
  3. Jun 7, 2010 #23 of 101
    hasan

    hasan Well-Known Member

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    You can get it free, and turn a bit of a profit for about 72 months if you sign up for the new promo for old customers. They are giving a 24 month credit of $10/month if you have a qualifying package, and autopay your bill. I just signed up for it and the credit is already showing on my bill.

    So, in practical terms, you could have six years of free MRV (assuming no MRV price increase), and still buy a few coffees and have money left over.

    That is, of course, if MRV really is of any interest to you.:)
     
  4. Jun 7, 2010 #24 of 101
    Sander

    Sander Godfather

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    Setup recordings from a HD receiver on a DVR. Not from a DVR to a DVR. You can use an H21 receiver to record a show on a HR2x.
     
  5. Jun 7, 2010 #25 of 101
    Directvlover

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    Gotcha...thanks for the clarification.
     
  6. Jun 7, 2010 #26 of 101
    TheRatPatrol

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    I hope one day we can set up recordings between DVR's.
     
  7. Jun 7, 2010 #27 of 101
    premier1guy

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    Well, I was just told (CSR) that since I DON'T have an H24, I will have to pay $99 to get upgraded (from HR20) with an add-on, also replace my other H20, before I can do this.

    No dice.
     
  8. Jun 7, 2010 #28 of 101
    SteveInNC

    SteveInNC AllStar

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    Where did you see this promo? It sounds interesting.
     
  9. Jun 7, 2010 #29 of 101
    2scoops

    2scoops Cool Member

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    I'm glad they're rolling this out but they should really train their techs first. I had them come out Saturday and the two techs that came had no idea on how to hook it up. I have 2 HR20-100's they put the the deca's on and left. No splitters just connected it to the swim connection and left.:lol:
     
  10. Jun 7, 2010 #30 of 101
    tonyd79

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    The only thing you miss out on by not having DECA is full DirecTV support if something goes wrong. I use all the functionality of MRV everyday without DECA.
     
  11. Jun 7, 2010 #31 of 101
    Canis Lupus

    Canis Lupus You make it, We break it

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    What equipment do you have now?
     
  12. Jun 8, 2010 #32 of 101
    Lord Vader

    Lord Vader Supreme Member DBSTalk Club

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    I'm not too worried about the "full support." I was just wondering if, from my bedroom HR21-100, set up a recording on my living room HR20-700 or HR22-100 (or any other room's HD DVR for that matter).
     
  13. Jun 8, 2010 #33 of 101
    hdtvfan0001

    hdtvfan0001 Well-Known Member

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    For some strange reason this sounds vaguely familiar. :D

    Nice to see the announcement.
     
  14. Jun 8, 2010 #34 of 101
    premier1guy

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    Originally Posted by premier1guy View Post
    Well, I was just told (CSR) that since I DON'T have an H24, I will have to pay $99 to get upgraded (from HR20) with an add-on, also replace my other H20, before I can do this.

    No dice.
    I have an H21, H20, and the HR20.
     
  15. Jun 8, 2010 #35 of 101
    Big Dawg 23

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    I want MRV but not for $149.95 for installation and Parts. I will attempt to use Satpro website to get Deca Units. I could deal with the $99 but not the $49.95. I have Slimeline dish, SWiM, HR22 and R22. All should be a go.
     
  16. Jun 8, 2010 #36 of 101
    DogLover

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    I believe the CSR was wrong. The HR20 and H21 should be sufficient for MRV. The H20 does not have an ethernet connection, and will not do MRV. I don't know what their current policy is on exchanging those, but I thought that most got the H20s replaced for free (with new commitment).

    You may want to call back to see if you can get a different CSR.
     
  17. Jun 8, 2010 #37 of 101
    txtommy

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    I went on line to investigate the offer and received this notice:

    "You're not eligible for this product. Please call Customer Service"

    Is that just because my 5 DVRs are not correctly set up or some other reason? "Not eligible" to me implies that I cannot get the service even with an equipment upgrade. There is a difference between not properly wired and not eligible. My interest in this service is low, below 3$ per month and certainly below any required costs for an equipment upgrade, so I will not be bothered calling customer service. I would probably go for this only if it were totally free with my current plan.
     
  18. Jun 8, 2010 #38 of 101
    premier1guy

    premier1guy Cool Member

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    Well, I did call later for another CSR:

    She said you have to have a DECA unit for ANYTHING (20s/21s, etc) except the HR24, which means $99 for DECA for almost everybody. I asked her several times on this.

    What a crock. The website says what "you need" and nothing mentioned about an upfront $99 fee (+$3/mo.). She said only the HR24 has no need for DECA, thus no cost ... and since they just rolled out the H24, almost everyone has the big hit. Whoopee.

    Are they clueless or am I missing something?
     
  19. Jun 8, 2010 #39 of 101
    DogLover

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    No, just a difference in terminology. When you said $99 for an upgrade and mentioned a "24", I assumed you were talking about upgrading the receiver or DVR.

    The CSR is correct, to use MRV (in a supported manner) requires both SWM (Single Wire Multiswitch technology) and DECA. SWM also has the benefit of allowing 1 wire to your DVR to feed both tuners.

    The DECA (and SWM, if not already present) equipment is $99, with a $49 service call fee. It appears that you, along with many customers, automatically get the $49 service call fee waived. The DECA equipment along is more than $99 if purchased online from another vendor. Added to the SWM equipment and this offer is a terrific deal for equipment and installation.

    However, only you can decide if it is worth it for your situation.
     
  20. Jun 8, 2010 #40 of 101
    Rich

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    I'm getting a service call for DECA Thursday. Only have a couple reasons for doing this. One is that it's without cost and the other is that I'm curious as to what the installers (I'm supposed to be getting a supervisor and two installers or a technician and an installer [that should prove quite humorous since I've got yet to see someone from D* that I'd call a technician]) will make of my system.

    Can't even begin to see how they will take one dish off-line and combine all eleven HRs into one DECA system without boring numerous holes in my new siding (that's not gonna happen). I imagine that they will end up putting up one SWiM switch and leaving me with a 24-500 and I'll stay on the Ethernet hook up that I've been using. You'd have to see my home and my system to understand why they won't be able to do it.

    No matter what happens, I'll be keeping the Ethernet system that I built in place. The support from D* I don't need. Maybe this is just my pessimism taking control of my mind again, but I can't see an easy way to do it. If they can't come with a plan to do it easily, they won't do it at all.

    Rich
     

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