1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

DirecTV will sell HR 44s to Solid Signal and Weaknees - but not me

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by FarNorth, May 29, 2013.

Thread Status:
Not open for further replies.
  1. May 29, 2013 #21 of 263
    Mike Greer

    Mike Greer Hall Of Fame

    1,612
    15
    Jan 20, 2004
    Salt Lake...
    That would be up to DirecTV engineering.

    You seem to be one of the more level thinking straight shooters around here. If you don't think the number of updates sent out over the last 4 or 5 months is unusual maybe I am just to picky. If you don't think the HR24s were faster and more responsive when I paid $600 than they are now maybe I am just to picky. If you can compare the 'speed' of DirecTV receivers to ANY Dish Network receivers and not see the difference then I am just to picky.
     
  2. May 29, 2013 #22 of 263
    Mike Greer

    Mike Greer Hall Of Fame

    1,612
    15
    Jan 20, 2004
    Salt Lake...
    Reading here the HR44 is the fasting thing around. If 90% of DirecTV's customers wouldn't notice the downgrade from a 44 to 34 then I am too picky.

    I am not willing to pay $349 for an HR44 from SS with what essentially equates to an as-is purchase. If it fails in 3 months (or two days for that matter) I should have to pay another $349 and another 2 year commitment? That doesn't sound reasonable to me, and I suspect 99.99% of everyone else. I can a buy a $19 toaster and get a better warranty than that.

    Of course Whirlpool is going to replace my microwave with the same size - at least for a reasonable amount of time. 10 years later they likely still will not because they have to but because they want to sell me a new microwave. 3 weeks after my microwave is installed they are not going to make me remodel my kitchen or use a counter top microwave just because 'there is no functional difference'.
     
  3. May 29, 2013 #23 of 263
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,684
    349
    Dec 9, 2006
    I do try to shoot straight.
    I haven't counted the updates of late. "I'd guess" there are more in them for compatibility with other products these days, than we had in the old days.

    You can I have been back and forth over the 24s before, and if I hadn't been using this HR24-100 of late, I'd have no idea how much it differs from the two HR24-500s I had.

    I don't care about Dish, just like I don't care about U-Verse, or comcrap.
    If any of these were "the standard" for what I wanted, it would make sense to use their service, wouldn't it?
     
  4. May 29, 2013 #24 of 263
    Diana C

    Diana C Hall Of Fame DBSTalk Club

    2,117
    293
    Mar 30, 2007
    New Jersey
    The bottom line is companies have policies that sometimes lead to customer dissatisfaction. I have Verizon cell phones, despite the fact that Verizon has some of the most consumer hostile policies in the industry. Why? Because they have the best network, and being able to make a call when I need to is the most important factor, to me. By the same token, there are some policies of DirecTV's that I am not totally pleased with, and which I wish were more like Dish Network's. However, I have been a Dish customer in the past and I prefer DirecTV because they seem to me to pay more attention to infrastructure (my opinion only - I don't want this to become a Dish vs. DirecTV discussion).

    Several years ago, my therapist told me "we are all responsible for our own happiness." While the context was far more serious than selecting TV service, it is a good axiom for all aspects of life. Getting angry and ranting about the same issues over and over is not productive. We need to pick the best options available for us and then move on. If something more appealing comes along, we should switch. Life is too short, and full of REAL issues and obstacles to spend anytime at all getting upset over what model DVR one can or can not buy.
     
    3 people like this.
  5. May 29, 2013 #25 of 263
    MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

    8,774
    600
    May 17, 2010
    USA
    The speed and responsiveness of my HR24-500 remained the same the two years I used it. Looking back, prior to getting my HR34-700 the HR24-500 was the most reliable of all the HD DVR's I've had. I've never witnessed a side by side speed comparison between DirecTV and DISH receivers. Given that I'll take your statement that DISH receivers are faster with a grain of salt.
     
  6. May 29, 2013 #26 of 263
    carl6

    carl6 Moderator Staff Member DBSTalk Club

    12,525
    958
    Nov 15, 2005
    Seattle, WA
    I was simply posting DirecTVs policy, not defending it. There are a great many things I do not agree with as a consumer (and this certainly is not limited to DirecTV). Fact of the matter is, businesses listen to the consumer through the bottom line. If this particular policy was "that big a deal" to "that many customers", it would change.
     
  7. May 29, 2013 #27 of 263
    usnret

    usnret Icon

    603
    2
    Jan 16, 2009
    I like D and will not change. What I don't like is the fact that D sez that the HR34 and HR44 are the same and the HR44 is not an upgrade. They are not the same, in my opinion.
     
  8. May 29, 2013 #28 of 263
    Mike Greer

    Mike Greer Hall Of Fame

    1,612
    15
    Jan 20, 2004
    Salt Lake...
    I haven't counted the updates either but there is no doubt there have been multiple updates that don't even make through to everyone before an update to the update is released.

    I've only had HR24-500s - is the -100 quicker/slower more/less troubles?

    I don't really care about Dish either but I do know how much quicker ALL of their HD DVRs are over DirecTV's DVRS. Maybe the HR44 will finally compete speed wise but I haven't seen one.

    You wouldn't be able to use Dish if you wanted Sunday Ticket.
     
  9. May 29, 2013 #29 of 263
    Mike Greer

    Mike Greer Hall Of Fame

    1,612
    15
    Jan 20, 2004
    Salt Lake...
    I agree with all of this.

    One thing I want to make clear is that none of this makes me happy/sad etc. It is TV service and if it completely went away today I would be just fine. Its not like any of this stuff really matters in life. It is entertainment - note heart medicine, child birth, or growing old. It is just TV.

    The facts remain - the policy of 'You get what you get' with DirecTV is stupid. I don't like it but it won't change. I only post about it because not everyone knows how it works.
     
  10. May 29, 2013 #30 of 263
    Mike Greer

    Mike Greer Hall Of Fame

    1,612
    15
    Jan 20, 2004
    Salt Lake...
    I don't doubt that you didn't or haven't noticed any change but I and many many others as posted here through the cycles of updates have noticed and continued to notice the speed and response changes with many of the updates. If there was to go back to pre-HDGUI versions and stay there you would see far fewer people posting here about troubles with their receivers not responding or being slow.. Including me.

    Take my comments about Dish HD DVRs with a grain of salt - that doesn't change the fact that Dish Network HD DRVs are much quicker than DirecTV's with the possible exception of the HR44. I've all the others first hand - just not the HR44.
     
  11. May 29, 2013 #31 of 263
    Mike Greer

    Mike Greer Hall Of Fame

    1,612
    15
    Jan 20, 2004
    Salt Lake...
    Sorry - I wasn't referring to you specifically.

    And you are correct. It would change if enough people canceled over it. Truth is most people don't know what the policy is or even care about it. I suspect it is a small percentage of people that ever have to deal with it. Hell, the majority of DirecTV customers think they own their receivers!
     
  12. May 29, 2013 #32 of 263
    jimmie57

    jimmie57 Hall Of Fame

    7,532
    435
    Jun 26, 2010
    Texas City, TX
    Mike, my HR24-100s are almost as fast as my sons H21.
    Having said that, note that I do not make use or have Whole Home DVR, nor am I connected to the internet in any fashion.
     
  13. May 29, 2013 #33 of 263
    sigma1914

    sigma1914 Well-Known Member DBSTalk Club

    14,612
    373
    Sep 5, 2006
    Allen, TX
    IMO, regarding the "Get what you get" policy, DirecTV should implement the simple guidelines of...

    a.) If you're getting a free discounted receiver, then you get whatever is available.
    b.) If you're wanting a specific model, then you pay the normal amount.
     
  14. May 29, 2013 #34 of 263
    MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

    8,774
    600
    May 17, 2010
    USA
    You do realize that we here on DBSTalk represent a very small percentage of DirecTV's customers and are far more tech savvy than the vast majority of DirecTV's customers. Given that, it's safe to assume that vast majority of DirecTV customers have no idea there are various versions of their receivers and therefore would never think of threatening to cancel their service if they don't get the latest equipment.
     
  15. May 29, 2013 #35 of 263
    jimmie57

    jimmie57 Hall Of Fame

    7,532
    435
    Jun 26, 2010
    Texas City, TX
    +1
    Also:
    c.) If you are getting a replacement it should be as new as the one being replaced.

    I have written this to DirecTV in the past.
    I just had an HR23-700 replaced with an HR24-100 and it made me very happy to get it. I was definitely pleasantly surprised.
     
  16. May 29, 2013 #36 of 263
    SolidSignal

    SolidSignal Cool Member

    42
    1
    Oct 2, 2007
    We understand the frustration that customers have with ordering from DIRECTV. As you say, their systems don't distinguish between models, and that's one of the reasons we are here, to give choosy customers the equipment they want.

    I don't want to cross the line into this becoming an advertisement for Solid Signal, but I am happy to answer any questions about our processes and how we can help members of this site. We watch this site carefully and respond as quickly as possible to private messages.

    Thanks,

    Solid Signal.
     
  17. May 29, 2013 #37 of 263
    Mike Greer

    Mike Greer Hall Of Fame

    1,612
    15
    Jan 20, 2004
    Salt Lake...
    That's a good point when it comes to speed. My HR24-500s are much more responsive if I disable the network by plugging an Ethernet switch and then booting up. This essentially removes Whole-Home and the Internet. Trouble is I need/want Whole Home...
     
  18. May 29, 2013 #38 of 263
    Mike Greer

    Mike Greer Hall Of Fame

    1,612
    15
    Jan 20, 2004
    Salt Lake...
    That would be a great way to deal with it. As long as they can't/don't downgrade you if what you paid for fails...
     
  19. May 29, 2013 #39 of 263
    Mike Greer

    Mike Greer Hall Of Fame

    1,612
    15
    Jan 20, 2004
    Salt Lake...
    Yep - I realize that. That's why I don't think it will ever change.
     
  20. May 29, 2013 #40 of 263
    FarNorth

    FarNorth Godfather

    382
    4
    Nov 27, 2003
     
Thread Status:
Not open for further replies.

Share This Page