I have a SWiM installation with 2 H21s, an HR20-700, and HR22-100. Last week I got DirecTV to send a cck-w for free to connect all of my receivers to the Internet. The csr told me I would not need the DECAs for the installation because it was only the Internet I wanted and not Whole Home. Come to find out, I will need DECAs. I called this morning to have DECAs sent to me since I read on here they would send them for free. After I finally got routed to the right person they said they were sending them. Afterwards I looked at the order online and it said they were sending B Band Converters. I called back and they first suggested they were DECAs, but they will show up on the order as BBCs. Has anyone ever heard of this? I wasn't satisfied with that answer so they transferred me to the same department that helped me before. He said it looked like BBCs were going out to me and he would send DECAs. After waiting for 20 minutes he told me he could not find DECAs in the computer and could not send them out because I had not paid for the whole home installation. I told them I was just looking to get the internet to all receivers and not pay for whole home DVR service. He told me I know what you're trying to do. That is, do the whole home installation without paying for it and you will need to pay $99 to have the whole home upgrade done to receive the DECAs. They cannot send them separately. Doesn't anyone know this to be true? If I call back will I eventually get someone to send them?