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Discussion in 'DIRECTV Connected Home' started by Doug Brott, Sep 18, 2009.
Hey Doug. Yep I've tried reinstalling MANY times. Uninstall. Reboot Install Re boot nothing works.
So this was working fine for me up until today. I am getting video, but no audio. Does this happen at times or what? I don't get any error messages or anything. The audio definitely works on my PC, but it doesn't with DirecTV2PC anymore.
edit: Reset the receiver again and this did the trick.
Might anyone be able to shed some light as to when a new version going to come out? Its been 25 days since 5717 came out and i need a version that works with my computer again. The last 4 versions crash after 10-15 minutes forcing me to reboot...
First time trying this out. Just installed s/w from DTV site. It registers and finds my HD-DVR no problem, but it hangs at "DIRECTV2PC failed to download codecpack." Any ideas?
Pent D 2.8 Ghz / 3GB
NVIDIA 9400 => DVI => Tosh 57H83 RPTV
No 3rd-party firewall installed. Disabled Windows Firewall, but still no luck...same message.
Sony VGX-XL2B / Pent D 2.8 Ghz / 3GB
N9400T => DVI => Tosh 57H83 RPTV
So you were able to activate the app but it fails the download?
We've seen activation fail as the server has been down. This seems to "get fixed" in a day or so. Maybe the same will happen with this.
I'd need to load this again to know if it is the server or not.
Download from DIRECTV: OK
Find HD-DVR: OK
Download codec: FAIL (see screen shot)
I don't have "the answer".
You might try installing it again. It will ask you if you want it to uninstall the "old" version. I always let it and then do the new install.
OK no prob. Where can I find out the version #? Also, what about some older versions? Links preferable.
Older are "gone" and the newest is linked in post #1 of this thread.
I've searched, but could not find. Once in a while, when watching a show using DIRECTV2PC, I get a simple message that states "Receiver Access Card has expired (763)." It then stops playback, and I then must restart the show.
This hasn't happened to me but if it did I would try to refresh my services on directv.com. I assume though that your receivers are working but I would try it anyway. If refreshing doesn't work, I would reboot the DVR. If it doesn't work I would uninstall and reinstall the program.
I hadn't used this in a couple weeks, but a conflict in family viewing priorities resulted in my pulling out the laptop and starting the program.
I got the protection problem error others have reported running on my XP laptop. It worked just fine for earlier months I had it on the laptop.
After reviewing the above notes, it seems my solution would be to buy another laptop to occasionally watch a recorded program That ain't gonna happen. But I resent a company taking away a feature that worked before to "comply" with standards. This should have been part of the program from the outset so it would never work except for those who want to buy the latest gadget. Just demonstrates the lack of programming skill and incompetent management that abounds in so many technology based companies anymore.
I really hate that I keep getting suckered into these carnival side shows.
I do understand your frustration, and would bet it's the audio HDCP with SoundMax error that is the problem [since there isn't any work-around for it].
Vista & Win7 have a work-around, but not XP.
"The problem" has been around for over a year though, and it's the DVR that has changed. More and more recordings have HDCP.
I can play an old Planet Earth recording from '07 without the HDCP error and yet can't play the same Planet Earth show recorded on 1/11/09, because of HDCP.
I wanted to report. That I did another driver reinstall of my dell based ATI Radeon 4750 HD and DirecTV2PC started working again. thanks to veryoldschool and Doug.
Every time I try to play a program on my desktop (which is connected by wireless g) I get a message that "an error has occurred." Frustrating. I close the program, and Windows tells me that DIRECTV2PC has stopped working and looks for a solution.
Did it ever work? Have you tried uninstalling and reinstalling? I had this issue once and that resolved it.
I can not get the silly program to activate. It appears to install fine, but it will not activate. When I get to that window, it immediately pops up Activation Failed. Nothing else. I try a different key with the same results. This has been going on for 2 weeks.
I downloaded it 2 times in case I have a bad download. I have 4 CD Keys, none of which work. I have run the darn thing as an administrator, uninstalled amd reinstalled it multiple times with reboots. I opened ALL ports on the firewall and directed them to my PC for all Wan IPs and dropped the Windows Firewall. There are no other firewalls or internet monitoring software running on the system. I have even tried resetting the permission on the program's folder and the registry to allow everyone full access. I have turned off all running processes that I can turn off. All to no avail.
I am running it on a Core i5 with 4GB Ram. The OS is Windows 7 32 bit. I have dual ATI 4850s. The internet router is a Netgear FSV124G Dual Wan Router. I have tried both Wans. (Qwest and Comcast)
I am at a total loss. Cyberlink will not respond to technical questions and DirectTV has no clue whatsoever about the software. I have scoured the forums and come up completly empty.
Does anyone have ANY thoughts?
They really need to drop the PAP requirements regarding audio for this application. If I really wanted to record the PCM 2.0, I would simply run an optical line from my HD-DVR to the spdif input of my soundcard. Yes, I can understand needing a HDCP-compliant video card and monitor for digital, but requiring a PAP for digital audio (HDMI or spdif) is ridiculous.