DIRECTV2PC v5717 - Issues & Discussion

Discussion in 'DIRECTV Connected Home' started by Doug Brott, Sep 18, 2009.

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  1. Dec 19, 2010 #981 of 1021
    dennisj00

    dennisj00 Hall Of Fame

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    Something will eventually surface. . . do you have another PC / laptop with the software installed to try?

    You might try booting without anything loading . . . in msconfig, disable all startups. It sounds like something is interferring with a clean start.

    Keep us posted.
     
  2. Dec 19, 2010 #982 of 1021
    ejjames

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    Do you have a digital audio jack active?
     
  3. Dec 19, 2010 #983 of 1021
    maartena

    maartena Hall Of Fame

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    I have a digital audio jack between the HR24 and my Samsung Home Theatre in the livingroom.... no digital audio available in my PC, just the on-board sound plugs.
     
  4. Dec 20, 2010 #984 of 1021
    tbolt

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    So, your DVR is on one switch and your PC is on another switch is that right?

    This seems like a network problem.

    Can you move your PC or DVR so that they are on the same switch that would
    be something you could try.

    Does your PC meet the requirements in the Playback Advisor? Please post the logfile if you can.
     
  5. Dec 22, 2010 #985 of 1021
    WilsonFlyer

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    Haven't played with this app in a while and when I go to install it on my Win 7/64 desktop, it says "cannot connect to internet" when I try to start it. Any ideas?

    Thanks!
     
  6. Dec 22, 2010 #986 of 1021
    MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    Bring up and left click "Scan For DirecTV2PC Support". When scan is complete a chart will appear with the following information. Check Item, PC Playback and Info. If any of the items in PC Playback are in red your PC is unable to support this feature. Info will tell you what you need to do to correct the situation.
     
  7. Dec 22, 2010 #987 of 1021
    WilsonFlyer

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    That's the checking program. What does that have to do with activating the app?
     
  8. Dec 22, 2010 #988 of 1021
    MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    Try downloading it again.
     
  9. Dec 22, 2010 #989 of 1021
    WilsonFlyer

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    Anybody have any suggestions actually related to my problem?
     
  10. Dec 22, 2010 #990 of 1021
    RunnerFL

    RunnerFL Well-Known Member

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    MysteryMan's first suggestion was a good one however you blew him off so I'm not surprised he just gave up and told you to re-download.

    If the "checking program", as you call it, finds that your PC won't support DirecTV2PC then it won't install it properly in most cases.
     
  11. Dec 22, 2010 #991 of 1021
    The Merg

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    I'm getting the same issue. I have all green marks except for my processor and video card, which are listed as unknown. When I install DirecTV2PC, it finds the Internet in order for check for updates, but when I try to Activate it I get the error that it cannot connect to the Intenet.

    I have a Core i5 processor and my video card is a Nvidia GeForce GTS 250, which should be fine as it has plenty of memory and is HDCP compliant.

    I have completely turned off my anti-virus/firewall and have run the app in Vista SP-2 compatibility mode as I have Windows 7 Home Premium 64-bit, but that hasn't worked either.

    - Merg
     
  12. Dec 22, 2010 #992 of 1021
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    :confused:
    Win7 64 here.
    Last week I had some registry issues and Win7 needed to use some very basic file, which lost even Win7's serial number and activation.

    I just launched this app and needed to activate it again, as it reported it had failed.
    Entered the same key as before and it worked. :confused:
     
  13. Dec 22, 2010 #993 of 1021
    WilsonFlyer

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    never mind {deleted}
     
  14. Dec 22, 2010 #994 of 1021
    mitchflorida

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    If you have the Internet Explorer 9 Beta, you will have to first uninstall it in order to activate the D2PC program.
     
  15. Dec 22, 2010 #995 of 1021
    WilsonFlyer

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    Now THERE's information that's USEFUL.

    Any idea "why"? Just curious. I won't back off IE9 at this point but I would like to know. Probably a work-around if we knew exactly what was causing the conflict.

    THANK YOU.
     
  16. Dec 22, 2010 #996 of 1021
    The Merg

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    Yeah. I have IE9 Beta. What's the deal with that? Not sure if it's worth it to go through the hassle of uninstalling IE, activating D2PC, and then reinstalling IE.

    - Merg
     
  17. Dec 22, 2010 #997 of 1021
    mitchflorida

    mitchflorida Godfather

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    If you don't care to uninstall IE9, just wait a few months until DTV comes out with a new release version of DirecTV2PC. That will probably fix the problem.
     
  18. Dec 23, 2010 #998 of 1021
    Ranger12

    Ranger12 Cool Member

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    Hello all! I have been using DBS Talk as a reference for several years, but this is the first time I have actually registered and needed to post. I am very familiar with DirecTV products as I worked for them for 5 years in quality assurance and as a supervisor in one of their call centers from 200-2005. I was a part of their advanced products team when the DVRs (Tivo) and HD receivers first came out. Now to my problem:

    I have been using the Directv2PC program with no problem on my new Toshiba A665-S6094 with no problems for the two months I have had the machine. However, tonight when I got ready to watch some programs recorded from my HR22 (it is the only receiver I have connected to the home network), I received this error message:

    "The video content stopped playing because your monitor or drive does not support the playback of the protected content, or the status of your display device changed. Try updating your driver or re-select the video content."

    Nothing has changed with my setup. My drivers are up to date and were working just fine for the Directv2pc before tonight. I read some of the posts about this problem, but most seemed to be from people who were having the problem initially, not those that started having the problem for no apparent reason after the program had been working.

    My computer setup:
    Toshiba A665-S6094
    Intel Core i7 Q740 1.73 GHz, 4GB DDR3 RAM
    Graphics Card: NVIDIA GeoForce 310M
    Display Type: HD TruBrite LED Backlit display
    Intel Wireless LAN 802.11a/g/n
    Realtek HD Audio
    nVidia HD Audio (for HDMI output)

    Any ideas on why I am getting this message when the program was working just fine before? My cards are HDCP complaint and up to date, so what could be causing a conflict all of a sudden? Thanks for any and all help.
     
  19. Dec 23, 2010 #999 of 1021
    WilsonFlyer

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    Thanks for your help, again. Not that I doubted you but for the benefit of anyone that wants confirmation, I just went through the motions and I can also confirm that the above statement is true. Takes about 20 minutes depending on your machine to uninstall, activate and reinstall IE9. DTV2PC is fine living with IE9 (at least in my preliminary findings) once you've completed the activation with IE8.

    Thanks again. Good information.
     
  20. mrfatboy

    mrfatboy Godfather

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    I know Ie9 beta is very buggy but do you have to actually uninstall it? I have firefox and chrome installed also and use them when ie9 beta fails me.
     
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