DIRECTV2PC v5717 - Issues & Discussion

Discussion in 'DIRECTV Connected Home' started by Doug Brott, Sep 18, 2009.

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  1. Oct 2, 2009 #141 of 1021
    cmburns9

    cmburns9 New Member

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    gentleman, i'm a newbie and am having problems with the smooth running of the software. my SD playbacks pixelate when there is movement, sound quality is fine. the HD playback is clear but does stutter both audio and video periodically. my system includes:

    HP mediacenter PC m8124n with nvidia 8600 video card, amd dual core processor 5200 and vista ultimate 32 bit
    DTV HR21 DVR on home network connected to an at&t 2wire router/modem via actiontec megaplug ethernet adapter 85mbps
    samsung syncmaster 2220wm monitor hdcp compliant using dvi connector
    software version 5717, i have had other newer versions from dtv and sattelite guys website installed with the same results

    i have tried everything to get this to run properly but i am at a loss, the only thing that i have not tried is to run an ethernet cable from the dvr to the router but it would be a long run probably about 60-70 feet up to the 2nd floor.
    many thanks in advance
     
  2. Oct 2, 2009 #142 of 1021
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Since the "powerline" adapters use your AC wiring, I'd look at them as the cause. Changing outlets may improve the streaming. It's not that your adapters are bad, but that your house wiring is most likely the cause.
    These work best if they connected to the same circuit. If they're not, then the signal needs to run to the power panel and then back. It can also have to run all the way out to the transformer if the two circuits aren't on the same leg coming from the transformer [220 volt supply is two 110 volt "legs"].
    Your problem with SD playback really points to your network as the cause. Your PC would only have problems with HD if it was the problem.
     
  3. Oct 2, 2009 #143 of 1021
    cmburns9

    cmburns9 New Member

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    thanks, i thought they might be the problem, but the system does work fine in reverse. by that i mean i can utilize the dtv on demand function with no problems, playback is fine and there is no identity problems on the network. do you think a wireless set up would be better since an ethernet cable would be difficult to utilize on a constant basis due to distance. thanks again.
     
  4. Oct 2, 2009 #144 of 1021
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    What you're "seeing" is the difference between "packets" which get stored on the drive and "streaming" which isn't stored. By this I mean, if a packet doesn't come through, then a resend request is sent and it comes again. Streaming doesn't allow for this. If a bit/packet gets lost, it's gone as the next one needs to come through.
    Wireless N networks can work, but also can have their problems too.
    Right now "wired" seems to be king.
    "Next year" there will be another option coming, that will use the coax connected to the receivers "and some other equipment", but this isn't going to help anybody now.
     
  5. Oct 2, 2009 #145 of 1021
    TAnsley

    TAnsley AllStar

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    Round Rock,...
    But isn't protected path controlled by the DNC flag sent by the content owner? If there is no DNC flag being sent, why is it locked in the first place? As long as D2PC and HR know they are allowed to talk to each other, then the flags should be honored WRT protected path. No protect flag from the content owner, no protected path needed.
     
  6. Oct 2, 2009 #146 of 1021
    cmburns9

    cmburns9 New Member

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    Oct 2, 2009
    thanks for the help, one other question. if i upgrade to the 200 mbps ethernet adapters do you think that will help. i realize the transfer rate does not approach that rate but from what i have read the higher mbps units work at about 40-50 mbps with an average home wiring connection. the 85 mbps units (which i currently have) probably work at a rate around 12-18 mbps on the same type of connection.
     
  7. Oct 2, 2009 #147 of 1021
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    I could say better if I'd used/tested them, "but" if you're getting 12-18 Mb/s, and have problems with SD [~3Mb/s], I kind of doubt they will help.
    It's not "the speed", but the lost bits that "is your problem" [and could be even worse at the higher rate].
     
  8. Oct 2, 2009 #148 of 1021
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    I started the post with "I'd guess", which is because I don't have the level of knowledge "to know". You ask a good question.
    OTA MPEG-2 can be [or was the last time I tried with a TV tuner card] recorded digitally and burned to DVR/Bu-ray. The providers also want to sell the same content, so does this mean all content is now HDCP? :shrug:
    Is it that the DNC flag doesn't come through the transcoding to MPEG-4? :shrug:
    Is it that DirecTV's software has yet to be developed [well] enough to distinguish the flag? :shrug:
     
  9. Oct 2, 2009 #149 of 1021
    DJ Matt

    DJ Matt Cool Member

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    I am having some issues with this. I got this to install correctly and the interface comes up with all the recorded programs available. However, when I go to click and play something, it tells me "DIRECTV2PC cannot connect to the receiver. The protected content cannot be played back at this time."

    I am unsure what to do. I just got a new PC and I ran the test to see if I had all the right equipment to view programming and everything passed in green. I am running Windows Vista Home Edition with service pack 2. I am sure this has been covered before. I tried researching a little bit before posting this, but had no luck.

    Thank you.
     
  10. Oct 2, 2009 #150 of 1021
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    This would be in post #7, a network problem. Resetting the DVR, router, or anything else on the network path. "About the only other thing could be a firewall on your PC not opening the new ports needed to stream.
     
  11. Oct 3, 2009 #151 of 1021
    DJ Matt

    DJ Matt Cool Member

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    I disabled the firewall on my PC and restarted. That did nothing, but the reset of the receiver did work. I was shocked when I went to play a video and it actually worked! I am very pleased and the quality of the video is excellent as I have a 1080p monitor. Thanks for the help!

    Hopefully it keeps working. I will be afraid to update the software whenever the next available upgrade is though because it seems like with the new version more people are having problems.
     
  12. Oct 3, 2009 #152 of 1021
    sbl

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    I have not used DirecTV2PC in a while and downloaded v5717 onto a 64-bit Win7 system. Once I got past the HDCP audio thing (thanks for the post early in the thread explaining this), I was able to play fine, with two issues:

    1: DirecTV2PC said that the show, Stargate:Universe recorded from SyFy, had no rating and required me to enter a passcode (which I had not set, so I had to go do that.) When the show played, it displayed TV-14 as the rating. Hmm.

    2. The audio volume was quite loud - much louder than I normally hear on this PC. There was a volume level control displayed on the control bar, but it was unresponsive - one could not move the slider.
     
  13. Oct 3, 2009 #153 of 1021
    hdtvfan0001

    hdtvfan0001 Well-Known Member

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    Had an "interesting" experience this morning with D2PC v5717...

    I launched it on my PC....started out fine...then selected an MPEG4 program previously recorded from CineMax HD on my HR21-200.

    After about 2 seconds...I got the infamous "Cannot play program..." copyright notification.

    I then went and selected an MPEG4 recording of an HDNet program and watched for 30 minutes.

    I came back to re-select the original CineMax program...and now it launched and played fine - no warning message about the content...

    Strange.
     
  14. Oct 3, 2009 #154 of 1021
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    I would feel confident if you have this version working, that new versions will also.
    I've had every version work [here] and those that are having problems seem to be either "new" or have hardware that doesn't support HDCP and have been "getting by" with the earlier versions.
     
  15. Oct 3, 2009 #155 of 1021
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    This was new for you? :lol:
    This has happened [to me] before. It seems not "all the ducks" get lined up always.
     
  16. Oct 3, 2009 #156 of 1021
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    32 bit Win7 here, "the slider" will move, but not by clicking/dragging it. If I use the icon on either end of the slider, and click on it, the slider moves that direction and the level changes.
     
  17. Oct 3, 2009 #157 of 1021
    sbl

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    Sure 'nuff. Thanks.
     
  18. Oct 3, 2009 #158 of 1021
    hdtvfan0001

    hdtvfan0001 Well-Known Member

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    QUACK QUACK....yeah....it was the first time for that symptom.
     
  19. Oct 4, 2009 #159 of 1021
    DJ Matt

    DJ Matt Cool Member

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    Seems like the quality on Fox's HD network shows are not that good when viewing on the PC. With that said, they don't look that great when watching on the TV live or recorded. I watched The Office though and that seemed really sharp on my Samsung 1080p monitor.
     
  20. Oct 4, 2009 #160 of 1021
    gruversm

    gruversm AllStar

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    How can I register for another serial number without going through the Playback Advisor?
     
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