Haven't seen this posted and I've been having this problem for the last couple of versions. The program starts without any error and shows the list of programs on my DVR. I can choose one and click play (or resume) and the program shows a black screen with the controls at the bottom. The connection circle goes around a couple of times and then I'm back at the menu to choose PLAY or BACK. No error is given. I just keep getting thrown back to the Play menu. Any ideas?