This is NOT the software problem we've had the past 2 years whereby recordings seems to disappear then reappear. This is something else. Today I watched one of my soaps that was in a Folder of about 12 episodes (The Bold and the Beautiful). When I deleted the episode, the whole folder disappeared. Now I've been with Direct TV for 22 years so I know I didn't delete the whole folder. I know how to work the equipment. Then, a couple of hours ago, I was reviewing my list of recordings when I noticed another Folder of judge shows (Hot Bench). I had about 44 episodes (some on the Genie and some on my HR24) and there were only today's episodes. All gone, all of my episodes to watch, GONE !!! I did a red button reset and still all gone. What the heck???