DISAPPERING RECORDINGS ...

Discussion in 'DIRECTV General Discussion' started by Janice805, Nov 20, 2019.

  1. Janice805

    Janice805 Legend

    285
    0
    Nov 26, 2005
    This is NOT the software problem we've had the past 2 years whereby recordings seems to disappear then reappear. This is something else.

    Today I watched one of my soaps that was in a Folder of about 12 episodes (The Bold and the Beautiful). When I deleted the episode, the whole folder disappeared. Now I've been with Direct TV for 22 years so I know I didn't delete the whole folder. I know how to work the equipment.

    Then, a couple of hours ago, I was reviewing my list of recordings when I noticed another Folder of judge shows (Hot Bench). I had about 44 episodes (some on the Genie and some on my HR24) and there were only today's episodes. All gone, all of my episodes to watch, GONE !!!

    I did a red button reset and still all gone.

    What the heck???
     
  2. b4pjoe

    b4pjoe New Member

    986
    273
    Nov 19, 2010
    The one that was recorded on two different DVR...are they missing on both DVR's that they were recorded to or are they only missing recordings from the one DVR?
     
  3. Janice805

    Janice805 Legend

    285
    0
    Nov 26, 2005
    Both recorders
     
  4. texasbrit

    texasbrit Well-Known Member

    5,607
    177
    Aug 9, 2006
    This is a new bug, introduced in one oif the recent updates. No workaround as far as I know, needs a fix from Directv.
     
    Rich likes this.
  5. Barry in Conyers

    Barry in Conyers Godfather

    423
    29
    Jan 14, 2008
    Metro-Atlanta


    "Bug" sounds so much better than poorly written, poorly tested and poorly managed software.
     
    Rich and ejbvt like this.
  6. makaiguy

    makaiguy Icon

    1,176
    125
    Sep 24, 2007
    Aiken, SC
    Have caught this several times. It doesn't happen to me often, but enough that I have to try to remember to watch for it:

    Choose to view a program from within a series folder. Exit the end of a program (most likely with the key?). Interface returns not to the listing of programs in the folder with the watched program highlighted, but all the way out to the full list, with the series folder highlighted.

    If I don't notice this, the red button will delete the whole series folder.
     
    powerhouse1960 likes this.
  7. Getteau

    Getteau Icon

    967
    58
    Dec 19, 2007
    Houston
    I haven't noticed it yet, but does anyone know if the recordings are gone for good, or just "misplaced" for the time being?
     
    Last edited: Nov 21, 2019
    compnurd likes this.
  8. powerhouse1960

    powerhouse1960 Cool Member

    35
    2
    Jun 10, 2008
    Your correct its happen to me a few times I now just fast ff to the end then delete not using the red button
     
  9. compnurd

    compnurd Hall Of Fame

    3,190
    439
    Apr 23, 2007
    Evans City PA
    Ummmm No it hasnt??
     
  10. compnurd

    compnurd Hall Of Fame

    3,190
    439
    Apr 23, 2007
    Evans City PA
    Thats a behavior.. Not a bug
     
  11. ejbvt

    ejbvt AllStar

    2,056
    249
    Aug 14, 2011
    VT
    I haven't experienced it myself, but I have seen others post about it so I have stopped deleting anything until further notice, unless it is a single item or an entire folder. Losing 44 episodes of something? Yikes!
     
  12. 24Flames

    24Flames Legend

    153
    9
    Aug 23, 2007
    Also happened to me a couple times after I got my genie a little over a year ago. Now when a show ends, I pause it (instead of using the stop button
     
  13. 24Flames

    24Flames Legend

    153
    9
    Aug 23, 2007
    And then once paused, hit the back arrow, which brings up the individual show in the list, and delete it from there.
     
  14. GordonGekko

    GordonGekko Active Member

    484
    41
    Dec 5, 2015
    So does that mean there is no update bug? If this really is happening can you please post the update # you are currently on and the Genie model, thank you.
     
  15. inkahauts

    inkahauts Well-Known Member

    24,671
    1,460
    Nov 13, 2006
    Walk me through how you delete your recordings.

    How old is the DVR?
     
    compnurd likes this.
  16. Athlon646464

    Athlon646464 Yada Yada Yada DBSTalk Gold Club

    4,009
    492
    Feb 23, 2007
    Uxbridge, MA
    My wife and I always FF to the end of the program so we see the Delete prompt. Always works for us.

    Doing it from the list can cause the loss of a folder if you are not careful.
     
    DSWFL and TheRatPatrol like this.
  17. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

    10,302
    1,304
    May 17, 2010
    USA
    Same here.
     
    TheRatPatrol likes this.
  18. texasbrit

    texasbrit Well-Known Member

    5,607
    177
    Aug 9, 2006
    I've been developing software my whole career and I would be horrified if my development team released software with as many issues as the Directv releases. It's just lack of correct software development and testing procedures.
     
    Rich likes this.
  19. compnurd

    compnurd Hall Of Fame

    3,190
    439
    Apr 23, 2007
    Evans City PA
    They all do. Apples has released 8 updates to iOS 13 already.. Tivo on it's last cycle released 10 updates in 3 weeks to its last version
     
    Athlon646464 likes this.
  20. Athlon646464

    Athlon646464 Yada Yada Yada DBSTalk Gold Club

    4,009
    492
    Feb 23, 2007
    Uxbridge, MA
    iOS 13:

    [​IMG]
     

Share This Page

spam firewall