My house burnt down July of 2012. I called to suspend my Directv service a couple days later. When I called they told me there would be no charges incurred for receivers or anything because of what had happened. Last month (october 2012) I got to move into the new house. I called to restart my service. I told them I wanted 1-HDDVR receiver and 2-standard receivers. Instead I got 2-DVR receivers and 1-standard. I of course called to complain about this with no luck at all. That is when I learned that the 3 receivers I had in the house that burnt were still on my account. So I wrote down the numbers off the receivers I have now so that the others could be taken off. When I called to give them these numbers I was informed that I would owe them around $250 for the old receivers. Also, just got my first bill - I haven't even been moved in a whole month - and it is about $60.00 higher than what it should be. There are multiple fees on there that I don't understand. I am to the point of switching to a different service. I do not want it to effect my credit score but I can't justify paying a company that has lied to me this many times.