Dish compared to Comcast (which I found to be lacking compared to DTV)

Discussion in 'General DISH™ Discussion' started by rjhseven, Mar 21, 2019.

  1. rjhseven

    rjhseven Cool Member

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    Jun 7, 2012
    I have 4 more days under Comcast’s 30 satisfaction guarantee and am not happy with their equipment, interface and constant resets of modem.

    Just left after 24 consecutive years with max package of Directv. Got Comcast. Equipment and interface is ages behind ATT/ Directv. Called att yesterday before I sent my equipment back. Customer service was Arrogance at its finest. I WANTED TO GO BACK. Claim I owe $XXX WHICH IS BS. MY FICO score is 850. I sick of their persistent overbillings they will not correct. Going to contest it. Thinking of Dish- how does it compare to Comcast? I think Directv had best equipment, interface and I had fiber. Probably should have paid over Billings and been done with it.

    Just want to make sure Comcast is not the best I can do. Clunky interface, so many extra remote clicks required to do simple tasks like changing channels, previous channel, recorded list; its archaic compared to DTV. PQ is not as good either. No 4K which I did use in sports.

    How does the best equipment and channel package at Dish compare to Comcast? Got my bill down to $235 (includes blast internet. Was a yo-yo at ATT but with fiber was in $280 range with every channel except movie pack (5-6 Channels like Sony, Smithsonian, etc) adults and internationals.

    TIA for any help.
     
  2. wtkapitan

    wtkapitan New Member

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    Mar 17, 2019
    This is my opinion and I can only go by my experience. Directv is the best of the three. I had DTV for 15 years and I switched to Dish because I wanted a change and wanted access to EPIX. I had Dish for 4 years. When Dish recently lost HBO/Cinemax I decided to check out both Comcast and Directv. I have 3 each 4k 65” tv’s . Comcast picture quality was not all that good and a lack of HD channel options compared to Dish and DTV.

    So I went back to DTV, 2 weeks ago. I have the HS17 genie 2 and 3 each wired genie mini clients. I could not believe how much better DTV HD picture quality is. The best way to describe Dish HD Picture quality is like watching a tv that has a dusty screen. The colors are dull looking and way over compressed, DTV picture quality in very sharp. I was never able to get Dish picture quality to look really good. I didn’t have to adjust my tv’s with DTV. If picture quality is important DTV is the way to go. Plus DTV actually has 4k channel that always has something on and much more 4k sports. Plus tons of 4k movies to rent. Dish never has anything on for 4k. A few movies to rent and the picture never looked like 4k. Unless you count hopper 3 access to Netflix and even then the 4k did not look like 4k, I ended up never using Netflix thru dish. Netflix looked better on my Apple TV.

    With Dish I had the Hopper 3 with 2 joeys, it is a fast responding unit. The joeys are very slow and frustrating.Dish never solved the issues and I just lived with it. The DTV Genie 2 is actually a faster unit that the Hopper 3. The wired Genie mini which actually go to each of the tv’s work great. I was blown away how great they work with the Genie 2 server.

    On the hopper 3 you can record on 16 tuners and genie 2 is 7 which is ok with me. Hopper 3 does offer a voice control remote
    DTV does not. But DTV picture quality, speed and excellent on demand and genie recommendations is great.

    Dish is not a bad company but for me I wanted the best picture quality and fast reliable receivers as well as access to HBO/CINEMAX thru my satellite service so DTV was the way to go. And I am super happy I made the change from Dish to DTV.
     
  3. mwdxer

    mwdxer Well-Known Member

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    Oct 30, 2013
    Seaside Oregon
    We do not have Comcast around here, we have Charter. But Direct TV is way too expensive compared to Dish. At least for me.
     
  4. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    The billing issues would be a problem. Is amount they claim is owed is tried to non-returned receivers? Or was a bill unpaid before the service was cancelled? Clearing up that issue would be an important first step to going back to DIRECTV.

    If DIRECTV has eliminated themselves from the running then I'd go with DISH before Comcast. Their Internet service is decent but my personal preference is DISH for TV programming.
     
  5. rjhseven

    rjhseven Cool Member

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    Jun 7, 2012
    It appears as if wtkapitan has almost the same experiences and opinions about DTV being superior over xfinity Comcast and doesn’t speak very highly of Dish. The last thing I want to do is move from one mediocre service to another. James the billing issues relate almost totally to NFzl Sunday ticket which was given to me at no charge (supposedly-I have that on a phone transcript with Reps name and ID number. It snowballed with additional monthly charges the way ATT combined billed does. I have the receivers returned by UPS so Im OK there.

    It’s just the thought of begging a sh**** company to take me back as a customer I’m really having a hard time to stomach. But the downside of not doing it in exemplified today. I live the NCAA tourney which is on 4 channels. With Directv you have your last four it previous and with one remote click I could change channels. Ok Xfinity, our ptress last and fing your channel and press enter. If you want to just change channels you enter 803 fit your local CBS station (as compared to just 3 on DTV) and then PRESS ENTER. WTH! So I still don’t know what to do. I have some health issues, am retired and love sports so I watch wat yo much TV.
     
  6. wtkapitan

    wtkapitan New Member

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    Mar 17, 2019
    I would say Dish is a much better option over Comcast xfinity.
    The ease of use is somewhat similar to DTV.
    Directv does a better job with sports and the picture quality is better. I can only go by what my experience has been and DTV is better than Dish for me. I can’t stand Comcast. Also I wanted HBO and it doesn’t look like Dish will get that back. The pricing thing between dish and DTV is not all that different. Dish is at little cheaper but not by some large amount. It just depend on the channel packages that are important to you. I watch sports and the premium channels. If it’s only between xfinity or dish I would go dish hands down



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  7. mwdxer

    mwdxer Well-Known Member

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    Seaside Oregon
    Dish is quite a bit less as they do not have all of the sports Direct has. Like the Everything Pack is $143 with Dish, and the Direct Premier is $189. Dish has packs as low as $30 too. I think the cheaper Direct pack I saw was The Select for $81.
     
  8. Phil T

    Phil T Well-Known Member DBSTalk Club

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    Littleton,...
    TiVo has a sale going on again for refurb units with all in service. I really enjoy my TiVo and minis with Comcast and have no issue with picture quality on a 65” 4K Sony.

    Tivo Bracket Buster Sale! Save Up To $350!
     
  9. wtkapitan

    wtkapitan New Member

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    Mar 17, 2019
    If you compare what is included in the channel packages there is not that much difference in price between dish and DTV. Sure you can get Dish flex pack for 38.00, if the channels included are what you want. Dish has the”everything” pack listed for 154.99 but no HBO or Cinemax, that pack name is very misleading.I had dish for 4 years with hopper3 And 2 joeys. Dish picture quality is not nearly as good as DTV.
    My experience between the hopper 3 and genie 2, using both side by side the genie 2 and genie mini has better picture, sound quality thru my surround system and is faster responding menu guide and on demand. DTV is a a better tv experience for me.
    Just my opinion.



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  10. scooper

    scooper Hall Of Fame

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    Kansas City KS
    Dish's Everything Package DID include HBO and Cinemax, until AT&T (now the parent company of DirectTV) wanted what Dish considered unreasonable terms for renewal.
     
  11. wtkapitan

    wtkapitan New Member

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    Mar 17, 2019
    Yes that is true......and Dish is screwed....AT&T is not going to back down, they don’t want Dish to have HBO/CINEMAX. They believe customers who want HBO will switch to DTV or purchase HBO NOW. Maybe after the final season of game of thrones airs they might work out a deal. I like DTV better anyways


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  12. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    Listing channels that DISH doesn't carry at all is "misleading". The "Everything" package contains almost every channel that is carried on the service. It is DISH's level of "Premier" on DIRECTV - which also does not include "everything". For example, porn, Spanish language package and international channels are not included in Premier - they are not included in AEP. But Pac-12 is (if you want to name channels DISH carries).

    There are a handful of channels that DISH has made unavailable except through their flex packages (such as BBC World News). Another reason to call "America's Everything Pack" the "Almost Everything Pack".

    If AT&T ever allows HBO to be returned to DISH it will return to "AEP". Unfortunately AT&T can live without DISH's subscriber base (just make HBO a part of the base packages on DIRECTV NOW to add subscribers). AT&T has made it easy to get HBO via streaming separate from any service so they can still get their money. It is not the best situation for DISH to not be able to offer HBO channels directly, but it is better than forcing DISH customer who don't want HBO to pay AT&T through DISH for the service.

    Some things are obvious. :D
     
  13. rjhseven

    rjhseven Cool Member

    103
    1
    Jun 7, 2012
    Well, I’m fed up with ATT due to billing. Had initial problems when ATT bought DTV in 2016 I believe and I went to combined billing to save $10 month. Had to threaten to leave back when they took losing a 20 year plus customer who had Top package and had never missed a payment. Got that resolved relatively quickly (6 weeks).

    The major over billing stared when I moved and was on auto pay. Was promised, like all customers, a free move. The DAY AFTER I MOVED they hit my credit card with a $700.03 charge. It could have really hurt someone who depended on that credit card for essentials but did not affect me except that it was wrong. After getting settled in I called 2 weeks later and was told the charge had to be researched (even though it was obviously very wrong). Called again in a week. Still being researched-asked for a supervisor and she admitted it covered a month’s billing and equipment and installation charges and after 2 hours was finally told it would be refunded and they would give me a $5 a month statement credit. (My time is certainly worth a lot more). Long story short, after several phone calls and ATT applying this large credit to my monthly bills, I received approx $200 check in the mail in March.

    It was a error on every bill after that. Call after call, can’t finish this site is impossible to complete this post. Liomeone
     
  14. dstorm

    dstorm AllStar

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    2
    Mar 25, 2008
    I often hear that DTV has a better sports line-up than Dish and I think this is a bit misleading.

    It is true if you must have NFL Sunday Ticket - or it might be true if DTV carries a regional sports channel that Dish doesn't in your local area.

    But from a national perspective - Currently Dish carries the Pac-12 Network and BEIN Sports (La Liga) - which DTV doesn't carry. For soccer fans or those that live in Pac 12 cities that is huge. DTV does carry univision and deportes which Dish does not.

    Dish also carries the Red Zone for NFL along with all the league packages for the NHL, NBA and MLB. The Gamefinder App on Dish is also great and actually pretty useful, rating games based on how exciting they are in the moment if you're surfing looking to watch something. The new march madness bracket App on Dish is also great - and with the hopper 3 you can always watch in sports mode with the 4 screen split - Not sure if the Genie or Comcast does this.
     
  15. mwdxer

    mwdxer Well-Known Member

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    Oct 30, 2013
    Seaside Oregon
    I'm not into Sports, but I like the pricing much better with Dish. For the 20 years I have been with them, Dish has been good to me.
     
    rjhseven likes this.

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