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Dish drops AMC (+WeTV, IFC & Sundance)

Discussion in 'General DISH™ Discussion' started by lparsons21, May 4, 2012.

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  1. Jul 3, 2012 #1201 of 1922

    ehilbert1 Godfather

    Jan 22, 2007

    Why are you taking it so personal? Life is to short man. Get off the board for a day or two and have a beer. Take your girlfriend, wife or whatever out and enjoy life. People can do what they want call for a roku or not. No one has to answer to you. Get over it and have some fan man!
  2. Jul 3, 2012 #1202 of 1922

    Nightmare Legend

    Nov 2, 2002
    Wow, almost 50 pages.

    I watch Walking Dead and Hell on Wheels. I'm not happy to lose those shows.

    It sounds like a real good time to call DISH and re-negotiate MY contract :D

    **(I don't think I'm actually under any contract)
  3. Jul 3, 2012 #1203 of 1922

    joyandjerry AllStar

    Jul 3, 2012
    :hi: I stumbled upon this nifty forum when researching info on the Dish/AMC dispute. AMC is very important to us, and if it does not return to the provider, we will switch eventually. My husband and I just don't want to "panic" and switch when they will probably play "chicken" with each other for a while, and eventually get the stations back.

    It was a poor marketing decision (IMOSHO) for Dish to state that AMC does not have programs that are well rated, or to tell their subscribers that they can stream the stations, thus having to pay for another service.

    That said, we have been satisfied subscribers for eight years, and were offered a $10/mo discount for 12 months. The package is the highest available, with all of the premium stations, so we already get the extra stations that they added. So I didn't feel guilty about asking for a discount. I have found customer service to be excellent. This "savings" could be used to buy the discs of these shows when they come out, but we have the service to get the shows when they are on the air, so I would prefer not to do that. Our contract has another year, and we would have to pay the same monthly fee to terminate our contract early. The DVR is excellent, and we have a lot recorded that we don't want to lose for now.

    If only they gave the subscribers the option of adding these dropped stations for a separate fee instead of jettisoning them. :(

    Our computer is at work, so we cannot stream at home. Watching on the computer at work is not a comfy option, as I prefer my couch! :D For those interested, one can download the shows on iTunes, transfer them to your ipod, a buy composite cables for $15 or so and hook up the ipod to the TV. This will enable you to watch anything (like free podcasts!) on your ipod on your TV. I hope this is helpful to someone.

    DirecTv is about $10 more/mo., after you initial discounts expire. And cable is nearly 50% more than Dish for our stations. It seems as if the public loves to "bash" them all. If this were happening with DirecTV, people would be saying the same things.


    Walking a fine line between intellectual curiosity and information overload!
  4. Jul 3, 2012 #1204 of 1922

    catnapped AllStar

    Dec 14, 2007
    Apparently people are receiving refurbished units so they're not quite "sticking it to Dish" like some people here are insinuating.
  5. Jul 3, 2012 #1205 of 1922

    ehilbert1 Godfather

    Jan 22, 2007

    Welcome to the board :welcome_s

    Usually you will find people here that will bend over backwards to help you. I also hope Dish and AMC work it so I can switch.
  6. Jul 3, 2012 #1206 of 1922
    Stewart Vernon

    Stewart Vernon Roving Reporter Staff Member Super Moderator DBSTalk Club

    Jan 7, 2005
    Kittrell, NC
    Welcome to DBSTalk!

    FYI, Dish has pretty much always given networks the option to be a la carte like you suggest... I'm sure AMC had the option of being a standalone channel and name their own price if they wanted.

    Channels usually want to be in a package, though, so that people pay whether they watch or not.

    Consider AMC... the highest rated show they had garnered 9 million viewers for one night. There are over 100 million pay tv subscribers in the US... so you can figure a lot of people were paying for AMC that didn't watch.

    IF AMC went a la carte, they would have to raise their rate significantly to get the same money they get today by being in a package.
  7. Jul 3, 2012 #1207 of 1922

    inkahauts Well-Known Member

    Nov 13, 2006
    Ok, well this may sound funny, but do the folks live far? Maybe ask them to record your episodes that are new and then visit them to watch your shows once in a while till you can get a permanent solution?

    If not, if you have Netflix, you will probably be ok eventually.
  8. Jul 3, 2012 #1208 of 1922

    isuzudave AllStar

    Sep 29, 2006
    I now this is only mildly related to the topic at hand, and I do plan to pose the question on a more appropriate forum as well as here.

    Does anyone provide closed captioning on their streamed version of Breaking Bad, Walking Dead, or Hell on wheels?

    I was planning on streaming streaming them from Amazon on my Google TV device. I have since learned that Amazon does not have closed captioning on their streaming. I know Netflix does, but that does not help me with the upcoming season. What about iTunes? I don't have an apple tv, but I have an iPhone and iPad and I think I have a cable to connect those to my tv. I also have a Sony BD player with apps and a WDTV live hub.

    Anyone have experince with closed captioning or sub-titles on current season streaming shows?
  9. Jul 3, 2012 #1209 of 1922

    Nightmare Legend

    Nov 2, 2002
    Apparently I do have 2 Months left on my 2 Year Contract :rolleyes:

    I have usually been VERY happy with DISH and the service they provide.

    Today was no exception!!

    I called the normal Customer Service number to check on my account. The first lady was a little confused on the details of the Amazon purchase process. She was telling me I could watch the AMC shows on Amazon, but wasn't able to explain how (or the fact that I can watch them for free with the Roku). I asked her about an upgrade from the 722k to the Hopper and she sent me to an Account Specialist.

    Here is what she offered after I asked about the Summer Sales Event.

    -Free Hopper
    -$15 off Top200 for 12 mos
    -1/2 off HBO/Show for 6 mos
    -No New Contract

    I told her I was a fan of AMC, Walking Dead and Hell on Wheels.

    -Free Roku

    She tells me that I can order my AMC shows through Amazon on the Roku. The charges will appear on my DISH bill. Then DISH will credit my bill, allowing me to watch them for free.

    Thank you DISH and DBS. I came here to see what was happening and used the information posted by other people to save about $400 today :hurah:
  10. Jul 3, 2012 #1210 of 1922

    maartena Hall Of Fame

    Nov 1, 2010
    The fact that Dish is offering nice monthly discounts and ROKU units for free does seem to indicate that this is not your average carriage dispute, but pretty much a permanent decision.

    With other carriage disputes, if you call and complain they often knock $5 or $10 off of that month's bill, or they give you a few free PPV movies, but not a whole year, and certainly no free ROKU device.

    It's very cool that Dish offers these discounts and ROKU's by the way, that is definitely a class act. But if AMC is indeed important to you, I would start shopping around for the best deals now, and not wait until after your favorite shows start again.
  11. Jul 3, 2012 #1211 of 1922

    Inkosaurus Icon

    Jul 29, 2011
    You better double check with another agent at Dish because that last bit stinks of bull ****.
    Last I checked you need to do a DIU to upgrade your equipment and DIU's come with a nifty little 2 year contract attached.

    I agree regarding them offering Rokus being peculiar but thats about it.
    When I worked at Dish we offered plenty of 10$x12m to 5 star customers who were losing out even 1 local affiliate. If you're a great customer and get with loyalty department (account specialist) its not unheard of for them to atleast throw out a 10x12.

    Regarding the Roku hand outs. During the FX, natgeo and FSN takedown of 2010 we were authorized to hand out vouchers for Itunes and if I remember correctly Amazon as well, so that customers could get episodes of Sons of Anarchy for free. I know its not a Roku for free but I think if the same situation happened today rather then 2012 Dish would probably spring for giving out Rokus too. Even though it was only 2 years ago internet streaming has and Roku have become alot more mainstream then they were 2 years ago.
  12. Jul 3, 2012 #1212 of 1922

    SayWhat? Know Nothing

    Jun 6, 2009
    You might want to verify that too.
  13. Jul 3, 2012 #1213 of 1922

    satcrazy Icon

    Mar 15, 2011

    I was told today any equipment upgrade is a new contract.

    What I am wondering is why poster joy&jerry who has highest package and is a 8 year customer gets 10$/12 mos., while poster nightmare who has the 200 package gets a 12 month credit for 15$? Is it because they upgraded? [ happy for both of them, just wondering how dish calculates these savings, does dish have a formula they work from?]

    I read the earlier post about the dish rating system, it just seems to me if you've been with a company for 8 years, you must be paying your bills:lol:
  14. Jul 3, 2012 #1214 of 1922

    Inkosaurus Icon

    Jul 29, 2011
    lol. Well It varies I guess. I recall running into 10+ year old accounts that were anywhere from 1-3 stars. Length of time with a company certainly helps but its not some factor that over rides others or makes the company look the other way. Those accounts were also pretty much consistantly late with there payments, ect.

    From what I've seen billing history has always taken priority over length of time as a customer in regards to tiering a customer. I really doubt taking an upgrade had anything to do with him getting a 15x12 instead of a 10x12.

    There is a formula but it takes alot of stuff into consideration, much of which I already listed here in this thread. And alot more on top of that.

    The best way to think of it is Dish (and other companies) Consider everything a loan that you will eventually pay off. Whether or not they will "loan" you anything entirely depends on how well you paid off your earlier loans (your SAC).
    When you first sign up Dish "loans" you 700$ to get you all set up and you pay that off over the course of roughly 4 years (due to the way Dish handles its accounting). Now imagine at year 3 a customer asks Dish for a 120$ loan, dont you think they will consider any late payments on there first loan before giving you more "money" ?
    Thats just one of the things to consider, its also the main reason why we see multiple prices for equipment upgrades between certain customers. Dish is more readily available to "loan" certain amounts of money to different tiers.
  15. Jul 3, 2012 #1215 of 1922

    catnapped AllStar

    Dec 14, 2007
    I'm assuming they figure if you've been with them for 8+ years, you're probably not leaving so why bother offering anything.
  16. Jul 3, 2012 #1216 of 1922

    Inkosaurus Icon

    Jul 29, 2011
    Not at all as has been proven by several long term customers in this very thread as well as through out this section over the last several years.

    If you dont get offered anything when you speak to loyalty then you havent really been a great customer.
  17. Jul 3, 2012 #1217 of 1922

    sigma1914 Well-Known Member DBSTalk Club

    Sep 5, 2006
    Allen, TX
    That's not even how Amazon billing works with streaming.
  18. Jul 3, 2012 #1218 of 1922

    braven Hall Of Fame

    Apr 9, 2007
    I feel bad for the "Walking Dead", "Mad Men" and "Breaking Bad" fans. Hopefully this is temporary. :(
  19. Jul 3, 2012 #1219 of 1922

    unclefister77 New Member

    Jun 20, 2011
    I have Directv and glad of it, besides the versus channel dispute, I don't actually remember that last time Directv pulled a national channel, well there was G3tv. Anyway Directv also has AMC On Demand.
  20. Jul 3, 2012 #1220 of 1922

    Chihuahua Legend

    Sep 8, 2007
    I think it's G4TV.
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