He came out, pulled out his compass and said no. He explained that my trees were in the way if he were to put it anywhere on the house. I asked about putting it on a pole and he's like nope still won't work. He was here for a total of no more then 3 minutes and took off. We called Windstream back and they said a field tech would come out to verify. It is about 100 degrees out so I'm guessing he just didn't want to do it. There was really no effort put into helping us at all so this kinda pissed me off. He actually told me to call DirecTV and try them as their satellites work better through trees. They told us that the tech would be out in 5-7 days so that was no help either. I really don't want to stick a pole in the middle of my yard but I really think it would work towards the side by our bushes but he didn't want to give me the time.