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Dish HD Absolute ends February 1, 2011

Discussion in 'DISH™ High Definition Discussion' started by RAD, Jan 5, 2011.

  1. Feb 9, 2011 #261 of 267

    tcatdbs Icon

    Jul 10, 2008
    The best I did (since I preferred staying with Dish) was the "as advertised" free HD, free Platinum, but only 3 months of free Starz. He basically said could have the 1 year of Starz without the free Platinum, but not both. Threatening to move to Direct did me no good. He did recommend dropping Dish Home Protection to save $6, which I did. My charges ($62.99 after $10 discount), about a $12 increase after taxes are added. Not as bad as I was expecting. Now in 12 months, Direct will start to look much better!

    America's Top 200
    DVR Service
    HD 200 Free
    HD Solo Receiver
    DISH Platinum - Free 12 Mo
    Starz - Free 3 Mo
    Monthly Charges
  2. Feb 9, 2011 #262 of 267
    Stewart Vernon

    Stewart Vernon Roving Reporter Staff Member Super Moderator DBSTalk Club

    Jan 7, 2005
    Kittrell, NC
    FYI... for anyone wondering still... when my next bill generated I noted two things:

    #1 They did apply the free HD for life, free HD Platinum for 12 months, and a $10 credit for 12 months.

    #2 They did not prorate the package change... In other words... I had expected to see half a month's credit for Absolute followed by half a month's charge for the new package and then the next month's charges... So, even though the change was made on 2/1... it doesn't look like they are breaking the package until the end of the billing cycle.

    Of course, that could be a screwup and they'll notice and fix it later.
  3. JeffN9

    JeffN9 Legend

    Apr 14, 2007
    I called the exec. resolution number that someone else posted and after a few friendly back and forths successfully negotiated an additional $10 "loyalty" credit for the next 12 mos. on the AT200 pack. At first he said that he couldn't give any additional credits because I was already getting one $10 credit, HD Platinum, etc. After I mentioned seeing that others were getting it and the fact that I was a 4 1/2 year customer with a spotless payment history he agreed to add it.

    That brought my bill down to $52.99 + tax for the next year which is only a few bucks more than I was paying. I can live with that for now but will definately be making some changes next year before my bill goes up by $30 plus.

    If you call in I would recommend being nice and friendly. I've found that sugar goes much further than vinegar especially when dealing with csr's.
  4. whatchel1

    whatchel1 Hall Of Fame

    Jan 10, 2006
    This is the deal that I have now.
    Latino Max
    HD Max Free
    DISH Platinum - Free 12 Mo
    Starz - Free 12 Mo
    $57.99 (excludes taxes/credits)
    This is pretty close to having HD 250 w/the free Starz. It took a little work via chat to get it but was worth it. I was paying almost the same amount before but had HBO instead. Come next year will have to reevaluate what I will have then.
  5. tcatdbs

    tcatdbs Icon

    Jul 10, 2008
    I guess I just lack that "sugar" :mad: It's frustrating that Dish hands out an extra $120 to some and not others. I've been with them at least 8 years, and they give new customers, and those who happen to catch the right CSR, a better deal than us "old timers". Hopefully in a year I can sweet talk them into a continued $10 discount and free Platinum.

  6. mdewitt

    mdewitt AllStar

    Sep 20, 2006
    As others have said, being polite when you get to the executive resolutions team is important. I was transferred to them once over a refund that I was owed for over 3 months and I was furious from the csr that transferred me there. I started out very mouthy and he told me I should calm down because this was THE department that could actually fix my problem. After that my check was on it's way.
  7. Justgrooven

    Justgrooven Cool Member

    Jan 23, 2010
    Wow, I haven’t visited this forum in a while and thought this string would be dead by now. Life is short, too short to spend this much time whining and watching TV. Kiss your wife, hug your kids, go bowling, have a beer, read a book, take a walk, anything but swimming in the “Lost Absolute Pity Pool”. By the way, I pay $32 per month after taking the deal form Dish to move off of Absolute. I would never spend more on TV then I pay to heat my house! $140 a month for TV? Check your priorities!

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