Dish Needs to Update Hopper 3 To Accomodate Larger External Hardrive

Discussion in 'Hopper System Support Forum' started by Tobias7985, Oct 25, 2016.

  1. jhsanchez

    jhsanchez Legend

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    I can confirm that a 3TB drive will not be recognized by the H3. I have one and it is not
     
  2. P Smith

    P Smith Mr. FixAnything

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    Would you like "to open all your cards" ? Your post doesn't have relevant info.
    I'm 100% sure, you didn't connect just the _HDD_ to H3.

    Perhaps it was 3 TB HDD_inside_ of an enclosure ? What model of HDD and the enclosure it was?
     
  3. jhsanchez

    jhsanchez Legend

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    Certainly, I purchased a Seagate USB drive specifically for backup. I connected it via its included cable. While I can backup the settings it does not know the drive is connected so I can only assume that the settings backup uses the internal drive. With drives getting larger all the time, support for larger drives is way overdue.

    Sent from my SM-T377V using Tapatalk
     
  4. patmurphey

    patmurphey Godfather

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    Over the years it's been reported on the other site that many have successfully connected larger drives. No one confirmed that they were able to use the extra storage space, whether it was the format or a number of files issue.

    If you use a powered hub, there are plenty of 2TB portable hard drives out there. You might also find that the USB3 port on the Hopper3 has enough amperage to run a portable drive. After all, it's designed to charge the HopperGo.
     
    Last edited: Mar 5, 2017
  5. P Smith

    P Smith Mr. FixAnything

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    what model ? pictures or URL ?
     
  6. Blowgun

    Blowgun DHMO User

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    Is it possible that support for a larger single external hard drive is something that the content providers are not in any hurry to see happen?

    Also, IIRC there was some discussion as to why DISH stayed with the internal 2TB hard drive in the Hopper 3 when it was released last year. I believe the thought was that the 2TB hard drive can hold 500 hours of DISH quality HD, and with UHD taking up four times the space and with 16 tuners, it seemed the Hopper 3's internal hard drive was intentionally too small to take full advantage of the rest of the hardware. Of course there would have to be UHD content to max it out like that and for the most part DISH has nothing to worry about for quite awhile.

    Maybe by then the discussion will turn to the Hopper 4 or 5, maybe even 6, or why is DISH still using "spinners". ;)
     
    jhsanchez likes this.
  7. Stewart Vernon

    Stewart Vernon Roving Reporter Staff Member Super Moderator DBSTalk Club

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    I know some would like to see Dish adopt SSD instead of traditional hard drives... but I say not so fast... It's unclear as to how wise that would be. SSD technology has a write limit. The average consumer doesn't hit that in typical use on a home computer, but the average consumer doesn't hit the hard drive failure rate either. DVRs are going all the time, even if it is just the buffering of live/delayed TV... so just like the hard drive in a DVR is spinning all the time... an SSD would be constantly written to during all live TV viewing, in addition to downloading VOD and recording things daily.

    Someone would have to do a study to see how typical DVR use of the drives would wear over time to see which one is more likely to fail first. Then you have to factor in the cost of SSD over traditional hard drives... and SSD costs a bit more right now... to see if that higher cost would be worth longer lasting IF it even proves to last longer.

    Meanwhile, as to size of drives... I think internal drives in the DVRs are going to have to increase to accommodate more 4K... not just if the need to record more 4K channels comes up... but to have more available VOD for consumers OR if they allow subscribers to sign up, say, for Sony or someone else's direct download of 4K content services in the future... so that seems like it needs to happen sooner rather than later.

    But... for the EHD... since Dish supports connecting multiple drives at the same time, and as many as you'd like to have and don't mind swapping connections... Arguably, with hard drive failures over time (regardless of technology) I'm not sure it is wise to have larger and larger EHDs. The larger your EHD, the more stuff you lose when it fails.
     
  8. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    I can understand a request for DISH to support the smaller sizes available. If 1TB and 2TB drives become unavailable then perhaps they will need to support 3TB. But I do not expect DISH to support every drive on the market.

    DISH has published what they will support. Follow their guidance. Work outside of their support at your own risk.
     
    Stewart Vernon likes this.
  9. Jim5506

    Jim5506 Hall Of Fame

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    I have several Hard Drive Docks for both of my hoppers that I insert various 250GB internal drives into to save recordings.

    MUCH less likely to lose EVEYTHING when a drive fails and it will.
     
    Stewart Vernon likes this.
  10. Troch2002

    Troch2002 Member

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    Is it self powered?

    Samsung Galaxy S6 Active
     
  11. jhsanchez

    jhsanchez Legend

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    Via the USB port but when I do a self check m the diagnostic screen it says OK.

    Sent from my SM-T377V using Tapatalk
     
  12. P Smith

    P Smith Mr. FixAnything

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    If you'll not ignore questions in the thread we will know if the USB enclosure could be better powered. Some enclosure has DC connector (no PSU included in retail box), so you could find +5VDC 1A power supply and solve your problem with the EHD.
     
  13. Troch2002

    Troch2002 Member

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    Usb Powered are not recommended.
    Its needs to have its own power supply.

    Samsung Galaxy S6 Active
     
  14. jhsanchez

    jhsanchez Legend

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    You may be correct but the drive light is on and when you run diagnostics, it says drive OK. If it were not powered, neither of these would be true.
     
  15. P Smith

    P Smith Mr. FixAnything

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    same question to you - what exactly model of the EHD ?
     
  16. thomasjk

    thomasjk Legend

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    It may have power but the point is Dish does not support USB powered drives. If you have an issue with the drive Dish will not help solve your problem.
     
  17. Blowgun

    Blowgun DHMO User

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    I wouldn't base whether or not a drive is receiving enough power from reading S.M.A.R.T. data and illuminating a LED. Also, if DISH recommends not using a USB powered hard drive there is a chance that the USB port is not completely compliant with the USB standard.
     
  18. P Smith

    P Smith Mr. FixAnything

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    If he would post the model ID we could get power consumption of the EHD and check to see if it fit into dish STB USB power balance
     
  19. patmurphey

    patmurphey Godfather

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    The USB3 port on the Hopper3 has enough available amperage to run a USB powered drive, but that is only Dish USB port that can reliably support that kind of Drive. USB powered hubs are inexpensive and allow reliable use of USB powered drives from any Dish USB port.

    The USB3 Hopper3 port has the extra available amperage because it supports charging the HopperGo.
     
  20. P Smith

    P Smith Mr. FixAnything

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    do you have the number ? 500 mA ? 1 A ?
     

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