Please use this thread to report (but not discuss) OTA EPG data issues not-related to a specific receiver or firmware. Examples:
1. Your receiver scans and you can view an OTA channel or sub-channel but "No Information" or "Digital Service" shows instead of program info in the EPG.
2. You have EPG data, but it is mapped to an incorrect channel OR is just flat wrong.
To keep things clean... please report the following with each post:
1. Channel (or sub-channel) as in 5-1 or 5-2
2. Brief nature of the problem (ex. no info, wrong info, mapped to wrong channel, etc.)
3. Needed correction (ex. correct EPG data, corrected mapping, etc.)
4. Your location and DMA if known (ex. Raleigh, NC DMA 29)
This will be a moderated thread, so general and off-topic discussion will be removed without notice. The goal is to provide a single place to report OTA EPG issues so our DishIRT reps can have easier visibility to them and perhaps escalate through Dish and solve some of the problems.
These are the channels I would like to see guide data for in the Harrisburg, PA DMA:
021-02 shows WHPM need EPG
043-02 WPMT shows Ante need EPG
049-02 WGCB shows MeTV need EPG
Please PM your receiver number to me so I can submit a trouble report to our programming department. Please let me know. Thanks.
user3162 said:
These are the channels I would like to see guide data for in the Harrisburg, PA DMA:
021-02 shows WHPM need EPG
043-02 WPMT shows Ante need EPG
049-02 WGCB shows MeTV need EPG
atlanta dma 2-2 metv,8-2 kids,8-3 pbs knowledge,11-2 weather,14-2 qubo,14-3 ion life,32-2 rtv,32-9 this,36-2 bounce,36-3 antenna. all only read"digital service".
Please provide your receiver number to me in a PM so I can submit a trouble report to our programming department. Thanks.
logger said:
atlanta dma 2-2 metv,8-2 kids,8-3 pbs knowledge,11-2 weather,14-2 qubo,14-3 ion life,32-2 rtv,32-9 this,36-2 bounce,36-3 antenna. all only read"digital service".
I submitted a trouble report to our programming department for the channels listed below for the issue you are experiencing with the EPG not displaying guide information. Thanks.
nctv said:
Charlotte DMA (517)
Translators:
6-1 (W42DR-D Marion UHF42) <unknown> - HD Simulcast of WSOC 9-1
6-2 (W42DR-D Marion UHF42) <unknown> - SD Simulcast of WAXN 64-1
9-5 (WSOC-CR Shelby UHF30) <unknown> - HD Simulcast of WSOC 9-1
9-9 (WSOC-ST Statesville UHF46) "Digital Service" - HD Simulcast of WSOC 9-1
19-02 WMAHDT2 (WMAH-DT2) PBS from over-the-air antenna showing "Digital Service" in e.p.g. (19-01 shows correct information, but it's in standard definition, 19-02 is the high definition sub-channel that I'd prefer to see in the e.p.g.)
19-03 WMAHDT3 (WMAH-DT3) PBS "Digital Service"
25-02 WXXVDT2 (WXXV-DT2) / NBC "Digital Service"
42-02 WEIQDT2 (WEIQ-DT2) Alabama Public TV "Digital Service"
19-02 WMAHDT2 (WMAH-DT2) PBS from over-the-air antenna showing "Digital Service" in e.p.g. (19-01 shows correct information, but it's in standard definition, 19-02 is the high definition sub-channel that I'd prefer to see in the e.p.g.)
19-03 WMAHDT3 (WMAH-DT3) PBS "Digital Service"
25-02 WXXVDT2 (WXXV-DT2) / NBC "Digital Service"
42-02 WEIQDT2 (WEIQ-DT2) Alabama Public TV "Digital Service"
In the Jonesboro, AR DMA, OTA channel 19-1 shows only "Digital Service." This should show the same guide info as Dish channel 20 in this area, which is the Arkansas Educational Television Network.
Additionally, guide info for channel 19-2 which is AETN-Create would be nice, but since it is not carried on Dish not sure that is possible.
We lost the correct info for TPTMN 002-02 over a month ago. In the guide 2-02 shows the same programs as TPTL 002-03. Can this be fixed?
As long as I'm posting one wish here, how about another-adding the info for This TV to channel KSTC 005-06? It's always been showing "Digital Service."
Please PM me your receiver number so I can submit a trouble report to our programming department. Thanks.
PrairieTech said:
We lost the correct info for TPTMN 002-02 over a month ago. In the guide 2-02 shows the same programs as TPTL 002-03. Can this be fixed?
As long as I'm posting one wish here, how about another-adding the info for This TV to channel KSTC 005-06? It's always been showing "Digital Service."
This happens to me with a 722 on one particular channel. I can get the audio back by changing to a different OTA channel then going back, wonder if you've tried that? I figure there's a bug in the 722's audio decoder that this station is triggering.
This happens to me with a 722 on one particular channel. I can get the audio back by changing to a different OTA channel then going back, wonder if you've tried that? I figure there's a bug in the 722's audio decoder that this station is triggering.
What are the call letters for the channel? Did this begin occurring recently or has it been an ongoing issue? Have you unplugged the receiver for 10 seconds to have it reboot? Are you using an HDMI cable from the receiver to your TV? Please let me know. Thanks.
31-03 K31G, HOT TV from over-the-air antenna showing "Digital Service" in e.p.g.
31-04 K31G, 31.4/Retro TV from over-the-air antenna showing "Digital Service" in e.p.g.
33-02 KDAF, Antenna TV from over-the-air antenna showing "Digital Service" in e.p.g.
33-03 KDAF, THIS TV from over-the-air antenna showing "Digital Service" in e.p.g.
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