Dish OTA EPG issues (report only)

Discussion in 'DISH™ OTA Support and Discussion Forum' started by Stewart Vernon, Sep 1, 2011.

  1. Stewart Vernon

    Stewart Vernon Roving Reporter Super Moderator DBSTalk Club

    21,651
    402
    Jan 7, 2005
    Kittrell, NC
    This thread exists to serve a purpose... to keep reports of OTA EPG issues in one place. We can't, unfortunately, make Dish read or reply or address these issues. I honestly have given up myself on reporting my own OTA issues over time... but closing the thread would result in people who have issues creating multiple threads across the forum to discuss their problems. So, this thread has a purpose to give everyone a place to yell about their problems, whether or not anyone yells back.
     
  2. DaffyDoug

    DaffyDoug New Member

    2
    0
    Nov 12, 2016
    Foster City, CA
    In the San Francisco Market DMA 6:
    2-3 Movies - Channel is Identified in guide but hourly listings are not. (I know for a fact, these are available as a Samsung receiver displays them properly.)
    2-4 Buzzr - Channel is identified in guide but hourly listings are not. (I know for a fact, these are available as a Samsung receiver displays them properly.)
    4-3 GET- Channel is identified in guide but hourly listings are not.
    5-2 Deca- Channel is identified in guide but hourly listings are not.
    20-3 VIET- Channel is identified in guide but hourly listings are not.
    20-4 This- Channel is identified in guide but hourly listings are not.
    26-2 thru 26-6 have no channel ID nor hourly program info
    28-1 thru 28-7 have no channel ID nor hourly program info
    32-2 Channel is identified in guide but hourly listings are not.
    32-4 Channel is identified in guide but hourly listings are not.
    36-4 H&I - This channel is Identified only as KICU, but should be H&I. Also has no hourly program info, while again my Samsung OTA receiver displays this info.
    38-2 thru 38-6 Channel is identified in guide but hourly listings are not.
    42-2 Channel is identified in guide but hourly listings are not.
    48-3 Channel is identified in guide only as KSTS but hourly listings are not. (Though when I looked at it it appeared to be the same as 48-1)
    66-3 Channel is identified in guide but hourly listings are not.
    66-4 Channel is identified in guide but hourly listings are not.
     
  3. Michael P

    Michael P Hall Of Fame

    3,182
    31
    Oct 27, 2004
    Is anything being done to correct the EPG on channels that got "repacked"? The last time I checked the local stations that are now sharing a single RF carrier still has issues.

    What I mean by "repack": when 2 stations with different virtual channel numbers share the same RF carrier. For example in The Cleveland DMA WUAB-43 is sharing WOIO-19's RF carrier. While 43-1 & 43-2 appear in the guide, the program listings for ch 43 are for 19-1 & 19-2. The only place where the correct programs are listed is on the satellite delivered 43-1. Since 43-2 is not carried on the satellite there is no reference.

    This is only going to get worse as more stations repack. It's the future of OTA TV, E* better get a handle on it now.
     
  4. Geronimo

    Geronimo Native American Potentate DBSTalk Gold Club

    8,308
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    Mar 23, 2002

    The repack is pretty much over. E* has said repeatedly that they cann0t fix this problem. You can report it and hope that the frequency of complaints incentivizes them to find a way. The CSRs however are not well trained. They often insist that what you see as 9-0 and 9-1 are two different stations. So i suggest email complaints.
     
  5. Jan 3, 2021 #105 of 109
    BurtC

    BurtC New Member

    1
    0
    Jan 3, 2021
    Well, I guess this issue was bound to hit me. Have a Vip722k with MT2 OTA module. Been working well for Denver locals over last few years. A few stations have screwed up guides since the repack happened a couple weeks ago. CH-4 KCNC and sub channels have no guide data at all.
    CH-2 KWGN has duplicate guide of CH-31 KDVR?
    Anyone know if Dish plans on fixing this? Everything was good until mid-November repack.
     
    Last edited: Jan 3, 2021
  6. Jamie

    Jamie New Member

    9
    0
    Oct 10, 2017
    The past couple of weeks, several channels in the New Orleans, LA market have stopped showing program info. They just show the channel name. Even the network logos are missing. They used to show the CBS, Fox, etc. logos too. The problem started with 3 channels, now today it is up to 5.

    Channels:
    4-01 WWL-HD;
    8-01 FOX 8;
    26-01 WGNO-D;
    38-01 WNOL-D;
    49-01 ION

    image.jpeg
     
  7. Aug 3, 2021 #107 of 109
    Hodagmike

    Hodagmike New Member

    2
    0
    Aug 3, 2021
    Wausau/Rhinelander, WI market

    4-2 ABC (WMOW) - "Digital service"
    7-1 CBS (WSAW) - EPG populates correctly
    7-3 FOX (WZAW) - "Digital service"
    12-1 NBC (WJFW) - EPG populates correctly

    None of the subchannels populate but I think that is to be expected.
     
  8. Jim5506

    Jim5506 Hall Of Fame

    3,935
    88
    Jun 7, 2004
    You will note that the stations where you get "Digital Service" are all sub channels with the last digit being greater than 1.

    Dish Network's computer software that parses out guide data is not friendly to these sub channels but they are trying to work out a solution - SOON!:D
     
  9. Hodagmike

    Hodagmike New Member

    2
    0
    Aug 3, 2021
    Thanks for the update! That makes sense
     

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