After numerous bad customer service experiences, I switched to Directv in November. Dish sent boxes for their receivers and I returned them on time. Today I received a bill for 225.00 because they said it was infested with insects and was not operable. I do not believe this at all and the the receivers were all working when I shipped them out. The other two receivers were fine. What are my options? What happens if I don't pay it? They don't have any active credits they can charge it to. Can I make them prove it was my receiver they were looking at? Can I buy a receiver off of ebay and send to them? If I pay them, can I make them ship the receiver back to me? And they wonder why I left them for Directv!!