1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

DishPlayer PTV Fee Will Be $9.99 a Month Afrer June, 2003

Discussion in 'Standard Definition Receiver Support Forum' started by Bill R, Dec 20, 2002.

Thread Status:
Not open for further replies.
  1. Swampthing

    Swampthing Legend

    123
    0
    Apr 23, 2002
    Right minnow, and you DEMAND that PTV be given to you for free simply because YOUR sale price ran out, right? Let all the other folks who have been charged all along, continue to be charged for PTV right? Just give a freebie to you and the other folks whose deal is about to run out, right? Last I checked it didn't say the three year deal was conditional dependant upon Echostar providing you with bug free software... Your simply angry because you gotta pay for something that you had previously gotten free, that's all.

    Sure... that makes complete sense.

    PS... and again, I gotta ask... why did you keep the Dishplayer for four years if you felt it is, and always has been, such a bottom of the barrel piece of crap? Why argue to keep the fee free on a receiver you have undeniable utter hatred for?
     
  2. minnow

    minnow Legend

    178
    0
    Apr 25, 2002
    :rolleyes:
     
  3. Joe Q

    Joe Q Mentor

    38
    0
    May 7, 2002
    Look Swapthing,
    I could argue with you about this forever. But, I'm not going to. The bottom line is, you and a few others here are satisfied with the way the DP functions and works. The rest of us (probably most of us) are not satisfied.

    I'm assuming you (and those who feel the same way that you do) are going to stay with the DP and continue to pay $9.95 a month for PTV. If that's what you want to do, fine. I have no problem with that.

    But those of who are unhappy about all this, we probably won't pay. Some of us will probably upgrade to another E* PVR and some of us will probably switch over to DirecTV and get an Ultimate TV or a DirecTivo.

    Now let's take a look at UTV. It's basically the same product as the DP, only it has a few more features. You could probably call it the second generation DP. How come it works fine and the DP doesn't?

    You would figure just the opposite, considering UTV has dual tuners and a bigger hard drive. I wouldn't mind paying the $9.95 a month fee for UTV, because it's stable and it works properly.

    But, the DP does not. It's nothing but an undependable, unreliable, dysfunctional POS. The thing has never worked right since I first got it.

    Why have I stuck with it for so long? Because I paid $99 for 3 years of PTV, that's why. Plus, I moved earlier this year and all the DirecTivo specials were gone by the time I found my new place.

    That's the only reason I'm still a Dish Network customer. Dish relocated me to my new place this past June. I had to agree to another one year agreement and I'm committed to Dish till at least next June.

    If they tell me I have to pay $9.99 a month for PTV when my current 3 year special ends, I'm not going to pay it. It's as simple as that. I'll switch over to DirecTV and get a DirecTivo. I won't mind paying them $4.99 for their Tivo service. It's dependable, reliable and everything PTV isn't.

    For the price, the DirecTivo blows the DP away. It has dual tuners, is feature rich and has a bigger hard drive. Tivo service is 10X better than PTV. It works right and it's worth $4.99 a month.

    And with the programming that I'll be subscribing to, I won't even have to pay the $4.99 a month fee. It will be waived once my programming is turned on. It's a no-brainer for me to just go ahead and switch.

    It's too bad Dish couldn't straighten out all these DP problems. I probably wouldn't even consider switching, if they could only get this thing to work right.

    But, I'm not going to argue with you about that. You don't mind paying the $9.99 a month for PTV, and I do. That's the bottom line. You're going to pay it, and I won't. That's the only difference between me and you.

    You can argue or say whatever else you want to say about all this, but that's the only thing that matters to me. You're willing to pay the $9.95 a month PTV fee, and I'm not. Period. End of story.
     
  4. Dennis

    Dennis AllStar

    56
    0
    Jun 30, 2002
    Minnow pointing out that the fee has always been there is not necessarily "The I'm paying for it and you should to defense." as you would call it.

    Perhaps Swampthing was pointing it out because people keep insisting that it is a new fee. Earlier in the thread you insisted you knew it but then , in a separate thread, asked if new DP owners have to pay the fee.

    Perhaps he was simply stating a fact. That is no more de facto evidence of sour grapes on his part than this thread is evidence that the rest of you onmy vcared about the fee when it applied to you---another unfair insult throwen around in this thread.

    Let's be real. This is a community but sometimes members of a community disagree. Attacking the position of others is fair but attacking their motives is not necessarily fair.
     
  5. Scott Greczkowski

    Scott Greczkowski Banned User

    6,968
    2
    Mar 21, 2002
    Again when I purchased my Dishplayer, I was told (and it was being advertised) that the special was a lifetime subscription to the Dishplayer PVR service, not 1 year, not 2 years and not 3 years, but LIFETIME.

    That is what some folks are failing to understand.
     
  6. craig559

    craig559 Mentor

    39
    0
    Aug 9, 2002
    The wierd thing is in all this is, I was one of the original DP owners and was told the PVR features would be free and then later learned they would cost me! Then dish tryed to pasify us early adopters and offer only the pause feature. When the PVR functions were activated there was no more constant stabolity with the DP. Then the class action stuff started and mysteriously stopped. Logendraven over at Dishplayerx could probably explain the history of it all. But to put it mildly DP owners got scewed. I activated my total PVR functions in June and it has been a nitemare ever since and I will be canceling soon if not fixed!!! I have been with Dish since almost the start and I guess it has been a misguided loyalty that has kept me there and unfortunatly I am at the end of my rope and probably will be jumping ship. Not only because of the DP problems , but also CS and billing problems. They just do not seem to care anymore!!!!!!!!!!!
     
  7. Dennis

    Dennis AllStar

    56
    0
    Jun 30, 2002
    I don't doubt what you are saying Mr. Greczkowski but it does not change the fact that the fee has been there for sometime or that Mr. Minnow and Mr. Thing should think twice about questioning one another's motives as opposed to the facts or opinions they stated.

    If there were advertisements describing lifetime PVR----and if you say there were I believe you----I certainly hope that you have communicated your dissatisfaction to Echostar. I certainly think that anyone who signed up then has a gripe. But I also think that the fee is not new. Because it isn't.
     
  8. Swampthing

    Swampthing Legend

    123
    0
    Apr 23, 2002
    Joe Q... The sale is over! To quote you it's the "end of story." After July 2003 you can either ante up the $9.99 per month, move on to another PTV receiver, or leave Dish altogether. Those are your ONLY choices. It doesn't matter whether you agree with me, others in this thread, or are against everyone on this issue... that still WILL NOT change Echostar's mind about resuming the $9.99 charge when your three year deal expires.

    Unless Echostar plans to wipe out the fee across the board, it doesn't make any sense for them to allow a select portion of customers to continue to receive PTV for free after the deal expires.

    I never said I was completely satisifed with Dishplayer. I'll be the first to admit there are tons of bugs in the system that keep appearing left and right with new upgrades; however, right now it's the only receiver that offers me the most value and flexibility for my money so that's why I stick with them.

    If you truly believe that Dishplayer is "nothing but an undependable, unreliable, dysfunctional POS. The thing has never worked right since I first got it," then I would hardly recommend keeping the receiver even if Dish DID decide to eliminate the fee! Why continue to put yourself through such obviously agonizing stress when you can just get a different PTV receiver or go with TIVO instead.

    Regarding how long the Dishplayer free PTV deal was supposed to last, here's the URL for a thread off alt.dbs.echostar back in 2000 which talks about how it was only a 3 year deal: http://groups.google.com/groups?hl=...elm=sp13jmrn63a70%40corp.supernews.com&rnum=2

    PS... By the way, Joe Q and minnow, it's Swampthing not Swapthing which you've written several times now. There's no need to resort to childish name distortions here just to attempt to be funny. Let's keep this debate on a mature level, ok?
     
  9. firephoto

    firephoto Icon

    863
    0
    Sep 12, 2002
    Hello again

    This is a rather interesting discussion here.

    Does anyone know, for a fact, who holds the rights (or whatever you want to call it) to the software that is on the dishplayer?

    Does anyone know where this $9.99 fee actually ends up? Echostar? microsoft? I know you send your money to E* but does anyone know that this amount or a great portion of it doesn't just get passed on to microsoft?

    I would guess that depending on how involved microsoft might be in this matter, E* might not be allowed to speak much about the details of this $9.99 fee. If this is all E* then I would see no reason why they would be charging for this service (ptv) and not the service on the 501/508/721 (pvr).

    JoeQ said earlier:
    "Now let's take a look at UTV. It's basically the same product as the DP, only it has a few more features. You could probably call it the second generation DP. How come it works fine and the DP doesn't?"

    Ok it is basicly the same product, except for the fact that is clearly visible on the utv web page that says "UltimateTV from Microsoft ".

    Does microsoft provide support for your dishplayer? Has anyone questioned them about this new fee? Does Mr. Bill buy toys with the $9.99 from everyone?

    It just seems to me that some are being a little harsh towards E* over this dishplayer issue when there very well could be more to it that can be said by E* in replys to upset customers.

    Just some thougts.

    Tom
     
  10. Geronimo

    Geronimo Native American Potentate DBSTalk Gold Club

    8,303
    0
    Mar 23, 2002
    Ther actually is some debate about how much software support and upgrades still come from Microsoft. But it has been reported in these forums that half of the fee goes to Microsoft. I cannot verify this. I am simply passing on what I have read and identifying it as such.

    I hope that helps in some small way.
     
  11. Jacob S

    Jacob S Hall Of Fame

    7,657
    0
    Apr 14, 2002
    I think that it is not completely fair to charge $10 for the PTV PVR service if it does not work correctly.

    I also remember when it was said ''free lifetime pvr service'' then later saying 3 years pvr service.
     
  12. minnow

    minnow Legend

    178
    0
    Apr 25, 2002
    Swampthing;

    I don't recall anyone here making the statement that the PVR fee should be be dropped ONLY for those that currently have the free for PVR or 3 yearfor $99. The fee should be dropped for EVERYONE. Is that why you're is disagreement with the majority of us on this issue ? Can you quote the poster that said this ?
     
  13. Bob Haller

    Bob Haller Banned User

    3,068
    1
    Mar 24, 2002
    Gee this was a busy place yesterday. I hung on with the DP because of the upgradable HD, and really nice user interface. Why E didnt start with a nicer interface on the 508 and 721 is a mystery to me. Like the lack of names on the to be recodered 721. geez who was braindead on that. I am unhappy and now think E is using upgrades as a cover for poor design. My 721 worked better out of the box than it does today with the exception of the drop to live bug when a timer fires.

    Well when you combine these issues with the kick to the groin on the DP fees I think E has lost ts way. Stuff like this is going to come back and bite them bad. If this stands they will be permanetely trashed on the internet and by every unhappy sub.

    For me I will leave, based n the poor realiblity of their new products and their lack of care for custmer retention. I encourage EVERYONE who attends CES to stop by and give Charlie a look at this issue.


    I believe he has lost touch with his company. How many here want to try and slip a DP call by the screeners for the next chat?

    I have heard theres a service where by you send a reguistered letter that MUST be sined by no one ther than the recipent. Maybe that would work.

    Its sad I am going to burn my E pom poms:(
     
  14. JBKing

    JBKing Hall Of Fame

    1,332
    0
    Mar 23, 2002
    :eek2:
     
  15. Joe Q

    Joe Q Mentor

    38
    0
    May 7, 2002
    Don't burn them, Bob....

    give them to Swampthing. :D

    He's doing a fine job here waiving his E* Pom Pom's, maybe he deserves a promotion. :D

    You used to be E*'s biggest Pom Pom waiver, now maybe the torch should be passed on to Swampthing. :D

    I'm sure he'll accept the mantle from you and carry on the tradition with honor, grace and dignity. :D

    He truly is deserving of such an honor. (if you ask me) :D

    Congratulations Swampthing, you are now officially E*'s biggest Pom Pom waiver. :D

    ***Disclaimer Below***















    :hi: SMILE SWAMPTHING, I'M ONLY KIDDING :D
     
  16. Bob Haller

    Bob Haller Banned User

    3,068
    1
    Mar 24, 2002
    yeah his rose colored glasses are pretty..... Dark so he cant see the problem...
     
  17. Geronimo

    Geronimo Native American Potentate DBSTalk Gold Club

    8,303
    0
    Mar 23, 2002
    It is somerwhat at odds with other correspondence. I am not sure what to make of that. It is clearly a form response as it does not relate directly to the email I sernt them. But here it is.

    Dear Mr. xxxxxxx,

    Thank you for your e-mail regarding the 3 year PTV promotion on the DISHPlayer. I understand your concern over the possible monthly charge for the PTV service that you have received with no monthly charge for the past two and a half years. You are correct that the promotion was originally scheduled to expire in June, 2003. However, at this time no decision has been made to end or extend the PTV promotions for DISHPlayer customers. Currently, there is no new information available regarding the DISHPlayer PTV promotion. However, I will add your e-mail address to our DISHPlayer PTV Customer List to ensure that you are kept informed of any planned changes to the DISHPlayer PTV services. This list will allow us to keep you informed of new information regarding the PTV promotions for DISHPlayer in the quickest possible fashion.

    In the meantime, I will forward your concerns to our Executive Team for consideration. Your views are an important concern to DISH Network as we plan future promotions and services. I apologize for any inconvenience caused by any issues you may have experienced with the DISHPlayer. We continue to resolve issues and improve the PTV service through the release of new software upgrades.

    Thank you for taking the time to express your concerns.

    Your business is greatly appreciated and we thank you for allowing us to be of assistance to you. If you have any further questions or concerns, please refer to www.dishnetwork.com or reply to this email.

    Sincerely,

    Lora Z.

    DISH Network eCare
     
  18. Phil T

    Phil T Well-Known Member DBSTalk Club

    2,357
    29
    Mar 25, 2002
    Littleton,...
    I think our e-mails may be making them re-think the fees and the resulting loss of customers. :)

    Your response is certainly different from the one I posted earlier in the thread.
     
  19. Geronimo

    Geronimo Native American Potentate DBSTalk Gold Club

    8,303
    0
    Mar 23, 2002
    As I said I do not know how to read it. It is different than you reported and I find it both amusing and unfortunate that it does not really relate to the email I sent them. I have no idea if they actually READ the emails.
     
  20. Swampthing

    Swampthing Legend

    123
    0
    Apr 23, 2002
    minnow... Many of the posts here say that Dish should "remain" free, the fee should not be "reinstated," etc. These statements imply that either some folks here are unaware that Dish has been charging folks all along, or simply don't care and want "their" deal extended.

    Joe Q... Pom poms, eh? LOL. Next time do a little more research on my posts so you don't end up with so much egg on your face.

    Sorry I took so long to post... I was busy arguing with a clerk to get a sale on something that ended last week, and when they declined I demanded I be given the item for free or else I would shop elsewhere! Alas, they simply laughed in my face.*

    ***Disclaimer Below***



    *SMILE JOE Q, I'M ONLY KIDDING! :lol: :lol: :lol: :lol: :lol:
     
Thread Status:
Not open for further replies.

Share This Page