Distant Networks: STELA reauth, DNS and LiL

Discussion in 'DIRECTV General Discussion' started by slice1900, Mar 15, 2019.

  1. GordonGekko

    GordonGekko Active Member

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    She assumes, that is not an acceptable answer, is that it, will someone else be calling you back or did you drop it?

    By the way, if we were to look back at the original quotes from the Directv rep that were reported on that TV Answer Man website, I don't believe he or she said that the special agreements were mobile only, in fact I know for certain that was not stated.
     
  2. BrucePadgett

    BrucePadgett AllStar

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    By any chance, does Kelly work in the DirecTV President’s Office? Thanks.
     
  3. Michael H..

    Michael H.. Member

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    Yes.
     
  4. BrucePadgett

    BrucePadgett AllStar

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    Thank you. The fact that a DNS department still exists may help me when I next speak to my contact in the President’s Office.
     
  5. GordonGekko

    GordonGekko Active Member

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    If you really want to do some detective work, see if you can have someone other than Kelly go back to the DNS department and find out some details about these new agreements with the networks.

    Yes they probably will tell you they can't offer details, you could ask them, OK without revealing details, what are the dividing lines between those who can keep their DNS and those who will get their DNS removed?

    Yes those are considered details but there should be a way in which Directv can offer some guidance without getting into concrete details that the networks don't want them to reveal.
     
  6. bjlc

    bjlc Icon

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    I have lost all of it tonight..ALL MY CHANNELS>.
     
  7. bjlc

    bjlc Icon

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    i called Directv tonight.. here is what I was told. .this is a "cad issue" and it will be turned on as soon as this is fixed.. then i was told.. you will be sent an email..
    then i was told these channels are completely gone.. and "no one ' has them.. and I was told that my RV account is 'no longer good.. "...
     
  8. BrucePadgett

    BrucePadgett AllStar

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    All your distants were removed, not just ABC? I am truly sorry for you. And you were using them in your RV, as I recall. May I ask if you also had them at a home address? I have an unsettling feeling that DirecTV is now currently implementing a sweep through their DNS subscribers, and applying disconnections as they deem necessary.
     
  9. BrucePadgett

    BrucePadgett AllStar

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    Contact the President’s Office tomorrow. They will have a more informed response. Good luck.
     
  10. bjlc

    bjlc Icon

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    so are you saying that these channels are still "turned on"?
     
  11. JiminToga

    JiminToga New Member

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    I was sent an email on Oct 9 stating I would lose my NBC DNS on Oct 22....it's gone. I am starting to think that something is going on beyond the private agreements with the networks. I think they (ATT) are forcing people to get local packages unless you are an RV customer....they are completely SOL (use wifi and locast with a VPN).
     
  12. GordonGekko

    GordonGekko Active Member

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    What does it read on your "recent activity" section of your Directv account? Sorry to see this happen to you but call Retentions or what is now called the Customer Loyalty department first, then email the office of the vice president.
     
  13. GordonGekko

    GordonGekko Active Member

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    No change here but what exactly was written in the email?
     
  14. bjlc

    bjlc Icon

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    we had no indication this was coming but got .70 of discount on our bill..
     
  15. BrucePadgett

    BrucePadgett AllStar

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    Some grandfathered subscribers still receive them.
     
  16. JiminToga

    JiminToga New Member

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    James,

    We are writing to inform you about a change in the law that affects your programming. Until recently, the Satellite Television Extension and Localism Act Reauthorization (STELAR) Act authorized DIRECTV to provide you access to out-of-market broadcast networks— ABC, CBS, NBC, CW, and FOX. Unfortunately, Congress has decided to not renew key provisions of this law. As a result, on October 22, 2020, we will no longer be able to provide you access to these channels.

    If you have any questions, please call us at 866.595.9429.

    Thank you for choosing DIRECTV.
     
  17. GordonGekko

    GordonGekko Active Member

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    You didn't receive that email or letter earlier in the year? Right around May I got mine, it seems like they might have missed you but if your received your letter in May, it looks like you learned your fate quickly, again you have to call Directv, have you called them yet?
     
  18. JiminToga

    JiminToga New Member

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    No I got the letter October 9th. I think they are shutting off DNS regionally...they had their first wave earlier in the year. They said it was due to the STELA law expiring...Personally I feel ATT does not negotiate with their customers with DNS...I have yet to hear of anyone getting them turned back on. Directv offers local channels in my market (Watertown NY), but the NBC in Watertown is low power and I cant get it off my antenna (hence why I had NBC E-W)...all of the other channels are an easy catch off the antenna. If NBC was easily available on an antenna I would have no issue with Directv on this matter.
     
  19. James Long

    James Long Ready for Uplink! Staff Member Super Moderator

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    The law change went in to effect June 1st. That email makes it sound like the law took effect Oct 22nd. "Until recently" was over four months ago.

    It sounds like AT&T is cleaning up who is receiving the channels, which are now delivered based on contracts with each of the major networks - not the law. The intent of distants was to deliver the networks to viewers who could not get the content from local affiliates. The side benefit - especially for "grandfathered" subscribers who had distants before their locals became available - was to have a second source of network programming. The networks sell the right to first air their programming to affiliates. Selling distants through DIRECTV where there is a local affiliate is a conflict with that contract.

    I'd like to see a deal that allows RV and commercial vehicle subscribers (not non-movable homes) receive the distant feeds. Markets missing an affiliate could also receive a feed without conflicting with the affiliation agreements. But I don't expect distants to be as freely available as they were in the past.

    Has anyone been able to add distants since June? Even RV/commercial vehicle accounts? I see a lot of reports of people losing their distants (mostly people who would still lose their distants if AT&T|DIRECTV relied on the law to deliver distants) but do not recall a single report of a new subscriber to distants.
     
  20. GordonGekko

    GordonGekko Active Member

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    I recall reading a few people who had their distants turned off and then when the new agreements were struck, they were added back, but I'm fairly certain in those cases they were turned off and added back without them calling in, from what Jimintoga wrote, he did not get a letter in May, maybe it is possible that if you got the letter in May, your situation has been dealt with according to the new agreements, meaning that if you lost CBS but kept NBC/FOX, things will remain that way if you received your letter before losing CBS, who knows though, with ATT, anything is possible.

    His letter is worded exactly as mine was in May, only difference being the October 22 date, hopefully he will call to find out more details.
     

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