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Do I have the right to be upset with dish?

Discussion in 'General DISH™ Discussion' started by wbwell, Oct 9, 2007.

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  1. wbwell

    wbwell New Member

    Oct 1, 2007
    Roughly a month ago an installer came out and put up a dish after the other was damaged.....well I got a bill in the mail today with an extra charge of $59 for the new dish. Havent called dish yet, but DHPP doesnt cover this??
  2. Rob Glasser

    Rob Glasser Hall Of Fame Staff Member Super Moderator DBSTalk Club

    Feb 22, 2005
    According to Dish, DHPP should be a discounted service call of $29.00. I'm not sure where the other $30.00 came from. Without DHPP the service fee can be as high as $99.00 + equipment. You might want to call Dish if you haven't already. If that doesn't work out you can try e-mailing ceo@echostar.com to talk to their Executive Office (This is a very good customer service group within Dish Network) and see what they can do.
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