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does anyone think i can get a better deal?

Discussion in 'DIRECTV General Discussion' started by tada1096, Feb 18, 2012.

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  1. tada1096

    tada1096 New Member

    Feb 18, 2012
    here is what i was offered today. I am a 11 year customer of directv. I have 1 hddvr and 2 standard dvrs. i also have a hddvr that is not activated right now.

    i called wanting the hr34. i talked to teh retention dept and they told me they will give me a hr34 for free. and charge 200 in install the hr34 move the hddvr to a dif tv and activate my unactivated dvr.

    what i want is this all done for 100 the same cost they would charge a new customer.

    so am i out of line in asking for this price or do you think i could get it done if i try calling back again. let me know your thoughts.
  2. CCarncross

    CCarncross Hall Of Fame

    Jul 19, 2005
    Considering they are giving you the HR34 for free, probably replacing a bunch of obsolete infrastructure, and relocating a device, $200 is more than reasonable.
  3. dpeters11

    dpeters11 Hall Of Fame

    May 30, 2007
    I'd say that a good offer. Are you keeping the SD DVRs or replacing?
  4. Old_School

    Old_School Legend

    Nov 28, 2011
    considering i have not seen the HR34 for less that $400 would jump on it.....:)
  5. tada1096

    tada1096 New Member

    Feb 18, 2012
    well another call did the trick. They are coming on Thursday to install the HR34, relocate a hr22 and activate a hr21 that in not currentally active. so that gives me 9 shows record at 1 time in i understand. They are then installing the whole home system, installing a swm and installing the cinema media kit.
    i got it all for 100 bucks.
    100 bucks for the HR34
    free instalation
    and a free cinema kit.

    sucks that i had to sign a 2 year contract but i will have a very nice system now :)
  6. Richierich

    Richierich Hall Of Fame

    Jan 10, 2008
    I would think you would be Grateful enough to not feel bad at all about the 2 year Contract Extension.
  7. RACJ2

    RACJ2 Hall Of Fame

    Aug 2, 2008
    Now I would agree you probably got the best deal you could get. If your not going to change providers, why worry about a 2 yr commitment. That's a fair tradeoff and I would do the same if I really wanted an HR34.
  8. tada1096

    tada1096 New Member

    Feb 18, 2012
    that is correct i have no plans on changing from directv. and i was very appreciative of the deal they gave me, talked to a great service guy too. but its always better to not be under contract than to be under one.
  9. Scott Kocourek

    Scott Kocourek Well-Known Member

    Jun 13, 2009
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