Is there any way to really speak to someone at directv that is in the upper management chain, and doesnt hang up on you and just tell you whatever to get you off the phone ? I have a situation I am VERY unhappy with, and have spoken with retention 10x, and cant seem to actually speak to someone in mgmt. Is there any address like Dish's email@example.com? I couldnt be more disgusted with this company, and want to share my story with someone who has the power to make some changes. Thanks.