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Does DTV *ever* repair and return a DVR?

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by cigar95, Jul 28, 2012.

  1. trh

    trh This Space for Sale

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    Probably a very accurate statement. Sorry.
     
  2. Rich

    Rich DBSTalk Club DBSTalk Club

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    That would tell me the power supply is shot.

    Rich
     
  3. The Merg

    The Merg 1*

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    +1

    - Merg
     
  4. Rich

    Rich DBSTalk Club DBSTalk Club

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    If he wanted to fix it, where would he get the proper power supply? I can't find them anywhere. Weaknees has them for TiVos, but not HRs.

    Rich
     
  5. cigar95

    cigar95 Legend

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    Since it's a leased unit, there's no fixing the PS - regrettably.
     
  6. davring

    davring Hall Of Fame

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    Swap the parts you need from the replacement they send:)
     
  7. RAD

    RAD Well-Known Member

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    Dripping...
    Don't know how closely they look at that little silver taper tape to see if someone has opened the case when they get STB's back. That might be a problem.
     
  8. Rich

    Rich DBSTalk Club DBSTalk Club

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    Yeah, that's true, but I've got a friend with what I think is a bad power supply in his 24-500 and he owns it and likes it and has a bunch of content he doesn't want to lose, so he'd like to fix it and we just can't find any 24-500 power supplies anywhere.

    Rich
     
  9. Shades228

    Shades228 DaBears

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    Since you own receivers I can give you some ideas. To the OP though since it's leased you would violate the lease agreement and could be subject to fees.

    A good place to get replacement parts are leased receivers that people abandon or sell to pawn shops that don't know any better. If you can find one that should be returned but the people clearly indicate they never will then you can use those for parts.

    I have a friend who cleans out houses that are foreclosed and he probably gets at least 2 houses a month with TV providers equipment in it. So if you know anyone who does things like that you might be able to find some that way as well.

    I know you're partial to the HR20 -700 and since they're no longer recoverable these will be good parts machines after people are done with them as they are not required to be returned.
     
  10. Rich

    Rich DBSTalk Club DBSTalk Club

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    I guess I'll tell him to keep an eye on his local Craigslist. I'll do the same here. We don't have any pawn shops in our area. At least none such as I've seen in other states. I just Googled it and came up with a bunch of thrift stores and another bunch of gold buyers. Shame, I really like browsing in a good pawn shop. Maybe I'll take a ride to the City.

    Don't know anyone who does that, but I'll look for someone.

    Good point, doesn't help my friend, tho. I kinda doubt a PS for a 20-700 would work in a 24. Don't really know, just an assumption.

    Rich
     
  11. Shades228

    Shades228 DaBears

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    It wouldn't but it was more of a side comment for you since I know they hold a special place in your entertainment center.
     
  12. cigar95

    cigar95 Legend

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    While we're out of rescue mode and recovery mode and now into replace mode, I'll just add that they've confirmed that a 23-700 is headed my way. At least it's the exact model I'm used to.

    And the frustrating thing is that I would have within my grasp the very power supply I need to get my old machine operational again.

    Some of you might remember that last summer I had a lengthy thread that led to my discovery of how to transfer individual recordings between a pair of HDDs. When the new machine arrives, I may do a couple of experiments to see about transferring recordings from the old drive to the new drive. (Both external)

    While I realize that everything we know says this is not possible because recordings are tied to the individual unit, I'll see if it's possible that the encoding is part of the meta-data rather than the recorded data itself. If that were the case, I might be able to make a recording of Oprah at 2pm on a Monday afternoon, then replace the underlying recording data with the same data from USC-Oregon 2011. If my long-shot hypothesis were true, that day's Oprah show would look a lot like a 38-35 football game decided on a game-ending missed field goal.

    And I also realize it's more likely that it will look a lot like an error message.
     
  13. Rich

    Rich DBSTalk Club DBSTalk Club

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    Figures. He has a lot of content that was recorded on that one HR and it's gonna be lost if he can't fix the PS, which we just think is the problem. Sometimes I wonder how I get involved in these things. I told him a year ago that he needed a couple more HRs instead of putting it all on one HR, but he was convinced the 24s would last forever.

    Yes, I do like and trust the 20-700s, but I use them mostly as servers now. They seem to do that very dependably. After buying six of them to use as replacements, I've only had to replace a couple HRs and got new 24s. My plans and D*'s plans never seem to work in my favor. As soon as I bought the six 20-700s, D* finally got them stabilized and I spent all that money (including 2TB HDDs for each one) and I could have saved a good portion of that money.

    Rich
     
  14. Rich

    Rich DBSTalk Club DBSTalk Club

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    Never hurts to try something no one else thinks will work. You sound like you know what you're doing, I wish you luck. Not that I really understood a word of your penultimate (damn, I've been waiting for years to use that word) paragraph..... :lol:

    Rich
     
  15. cigar95

    cigar95 Legend

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    Rich, your next goal should be to work in the word "ante-penultimate".

    (The rest of my post had to be removed - it had drifted into unallowed territory.)

    Oh, forgot to add - DTV offered me three free months of HBO for my trouble. No doubt they're hoping I'll forget to cancel when my free time runs out.
     
  16. Rich

    Rich DBSTalk Club DBSTalk Club

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    Can't find a definition of that. Now I'm curious. Found it, "second to last". Didn't know that, thanx.

    Rich
     
  17. loveshockey

    loveshockey Godfather

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    My HR23-700 is doing the same thing now...no lights, no HD noise, but the fan stutters every so slightly...

    When I called for a replacement, they told me I don't have to send the broken one back, so I might try to repair it

    Did you ever "fix" yours?
     
  18. cigar95

    cigar95 Legend

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    Wow, zombie thread!

    Nope, my unit had to be returned, so there was no way to try going Frankenstein on it. Maybe your replacement will be my old unit with a new power supply - wouldn't THAT be a weird one.

    I still have a bunch of content on my HDDs that can't play, but I can't bear to delete. I hang on to this vague fantasy that somehow I'll figure out a way to get it to play, even though everything we know says that's not possible.
     
  19. Rich

    Rich DBSTalk Club DBSTalk Club

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    I've actually replaced several power supply boards in 24s. I think the 23s have the same setup as the 24s in regard to the power supplies and they can be replaced. But why bother? I'd get rid of that dreadful 23 and step up to a 24 or a Genie.

    Rich
     
  20. Rich

    Rich DBSTalk Club DBSTalk Club

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    A lot of us have been hanging on to the idea that someday D* will allow us to use any HDD on any HR within an account. Seems so simple, yet we've been ignored for years. Meanwhile, we've suffered thru some terrible periods because people wanted changes made for other reasons. For instance, the DLB issue was discussed for a very long time in a sticky thread and all the people that wanted them got them. And the rest of us suffered. I can't begin to imagine what kind of problems the HDD issue would cause or how long it would take D* to get that working correctly. We really have to be careful what we wish for.

    Rich
     

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