DVR vs MRV Replacement

Discussion in 'DIRECTV DVR with TiVo Discussion' started by John Walls, Dec 27, 2012.

  1. John Walls

    John Walls New Member

    Dec 2, 2011
    If I should have DirecTV install a Genie DirecTV advanced receiver to replace one of my installed 7 HD DVR's, I am wondering if in the future one of the DVR's needs to be replaced, will it be replaced with another DVR or will it be replaced with an MRV client?
  2. harsh

    harsh Beware the Attack Basset

    Jun 14, 2003
    Salem, OR
    According to the old terms (as well as the current Protection Plan terms) any failed device would be replaced with a unit that has "comparable features" (as determined by DIRECTV).

    DIRECTV has recently taken the extraordinary step of updating the ELA to instruct you call DIRECTV at 1-800-531-5000 for more information regarding failure of leased equipment.
  3. RAD

    RAD Well-Known Member

    Aug 5, 2002
    As a DIRECTV customer, which the prior responder isn't, I've had a Genie installed for awhile as a tester and during that time I needs to get to HR24's replaced. Both times DIRECTV sent another HR24 and not a client and I haven't seen or heard anything saying that HR2X's replacements would be a C31.

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