So I emailed using the script on the first page, got a reply this morning saying that I needed to change by package (still use Total Choice). So I called got to talk to a really really great CSR. She had done 3 of these before mine. She updated my account, and sent a refresh to the receivers. It didn't take, so I restarted them, and now I am back up and running with MRV. I also got 3 months of Starz in the process. This is one heck of a forum. Everyone on here is so top notch. Nice work everyone!!!!