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Enabling MRV using your home networking

Discussion in 'DIRECTV Connected Home' started by Doug Brott, May 20, 2010.

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  1. May 21, 2010 #261 of 1195
    Steveknj

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    I don't understand WHY this has to be such a hassle!! We have access to this thread, but imagine someone who doesn't know about it and now they call up and it's going to cost them $150 more to get what they've had for free with existing equipment? If I was on the phone with them, I'd be, WTF, it's working NOW with what I have, why not just flip a switch? This is very bad planning on D*s part.
     
  2. May 21, 2010 #262 of 1195
    loveshockey

    loveshockey Godfather

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    It's called GOOD BUSINESS...get as many suckers to shell out $150 more than they have to...

    In fact, we're suckers for shelling out $3 more than we SHOULD have to...
     
  3. May 21, 2010 #263 of 1195
    dervari

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    For those of you who emailed in for have Whole House added, how long did it take for a response?
     
  4. May 21, 2010 #264 of 1195
    loveshockey

    loveshockey Godfather

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    try reading this thread...lots of different responses....
     
  5. May 21, 2010 #265 of 1195
    rob316

    rob316 Legend

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    Jun 29, 2008
    I emailed customer support yesterday and this morning MRV was turned on, no changing of packages or anything.
     
  6. May 21, 2010 #266 of 1195
    njblackberry

    njblackberry Icon

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    Dec 29, 2007
    My request (since I have no clue when the installer is coming out) was just rejected as I need to change plans.

    Way too hard. About 7 hours to get the reject email.

    Of course when I ordered the DECA/SWM upgrade they didn't mention a package change.
     
  7. May 21, 2010 #267 of 1195
    Steveknj

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    If that's the case for me, screw MRV. I'll survive without it.
     
  8. May 21, 2010 #268 of 1195
    Steveknj

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    Honestly, I don't mind shelling out $3 for a service I want. What annoys me, is that I would have to buy MORE equipment to get working what already does. And on top of that, "upgrade" my programming package to get the same thing I'm already getting AND pay more for the privilege.
     
  9. May 21, 2010 #269 of 1195
    snuffy012150

    snuffy012150 New Member

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    May 18, 2010
    Guys I'm not kidding when I say "dumb as dirt" I know that I have an HR20-700 and HR23-600 and some kind of slimline disk outside. I also have something called D* on DEMAND. Is any of this related? I have all this hooked together with wireless internet in my house and would that have
    something to do with the MRV unsupported? ANY AND ALL HELP APPRECIATED !!!
     
  10. May 21, 2010 #270 of 1195
    Steveknj

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    What package do you have?
     
  11. May 21, 2010 #271 of 1195
    MrLatte

    MrLatte Legend

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    Aug 18, 2007
    I currently have Total Choice Plus which is $61.49/month. I believe Choice Xtra at $63.99/month is the same thing - I think their channel listings are wrong because I know I get a number of the channels they say TC+ doesn't get. So, is it worth an increase of $2.50/month to be able to add channels and packages via the website? I don't think so - I'll be calling later today to try and get MRV re-added with my current TC+.
     
  12. May 21, 2010 #272 of 1195
    pfp

    pfp Whatever

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    I'll just say 3 hours was the quickest response I've gotten.
     
  13. May 21, 2010 #273 of 1195
    jdspencer

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    So I "updated" my package from CHOICE XTRA + HD DVR to CHOICE XTRA and the HD Access and DVR came along with it as separate charges now. Adds $1 to the rate, big deal. Refreshed services hoping that they would turn on MRV since I had previously email my request for unsupported MRV. No Go!. Of course, I pay the $3 MRV fee as well.

    Once this all falls out, then I'll revisit my programming packages.

    So I sent another email with Second Notice in the comments. :)

    I refuse to call if I don't have to. :D
     
  14. May 21, 2010 #274 of 1195
    bossfan50

    bossfan50 AllStar

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    Apr 28, 2007
    I have a HR20-100 and a HR23-700 with an old Total Choice package. I don't mind paying $3/month extra for MRV service but I don't want it bad enough right now to pay for a service call, new equipment, or a different programming package so may I ask the following question.

    I have not networked my DVR's yet so obviously I did not participate in the beta testing and have not had MRV active. Did you have to be already networked and MRV active during the beta to try and get the MRV "unsupported" activated? Does this mean that if I now bother to network my DVR's I will not be able to attempt to get the "unsupported" MRV activated? And if I can still do it will my current programming package be eligible?

    Sorry for this possibly stupid question but I am completely confused and it seems that I can't rely on a CSR for correct info.
     
  15. May 21, 2010 #275 of 1195
    Go Beavs

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    I emailed about 8:30pm PDT last night and haven't received anything back yet... 17 hours later. :(

    If I don't get a response by the time I get home from work, I'll try my luck on the phone...
     
  16. May 21, 2010 #276 of 1195
    Rakul

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    This is the way I looked at it, I would have been fine with them changing my package and paying the extra $1.05 (got to love that sales tax...) per month but not going to complain they didn't need to change it.
     
  17. May 21, 2010 #277 of 1195
    rob316

    rob316 Legend

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    Choice Xtra + HD DVR, just looked at my account and the package has not changed.
     
  18. May 21, 2010 #278 of 1195
    diggerg56

    diggerg56 Legend

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    Just got my activation notice this afternoon as well after emailing yesterday. I followed the email script and it went through without a hitch in my case. Perhaps they are indeed starting to refer these to someone that knows what's going on. +1 for Directv on this one for me.
     
  19. May 21, 2010 #279 of 1195
    carlsbad_bolt_fan

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    Well...I didn't get to see your reply. But I scored anyway. The CSR told me that since I had one receiver that wasn't compatible with MRV (my old R10), he'd have to swap it out with an HD compatible receiver AND set up a DECA install. I was just about to pounce on his statement when he said "I'll wave ALL OF THOSE CHARGES". WOW. [​IMG]

    I had wanted to replace that old R10 with something in the future, as it's connected to an old 32" Sony CRT TV in the master bedroom. I figured when I replaced that TV I'd just put a basic HD receiver up there.

    Oh...and he's got the install scheduled for tomorrow between 12 & 4. [​IMG][​IMG]

    So I did come out ahead. Didn't plan it that way, but I'm happy. :grin:
     
  20. May 21, 2010 #280 of 1195
    pfp

    pfp Whatever

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    So I did some more checking.

    According to the Channel lists on DirecTV's website the following channels are in Total Choice ($57.49/mo) but not in Choice ($58.99/mo):

    • Chiller
    • EWTN
    • Fox Reality
    • Fuel
    • G4
    • Golf Channel
    • National Geographic
    • Oxygen
    • Sleuth
    • Speed
    • Versus
    • WGN America
    These channels are only returned in Choice Extra ($63.99/mo). For me the two in red are deal killers and I'm absolutely NOT paying $9.50/mo for MRV.

    I don't dispute that the new packages have channels which I don't currently get but they are not channels I really care about so that is irrelevant.
     
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