The following is the response I received from my e-mail that I sent this morning: "Thanks for writing. You've been with us for years and we appreciate your loyalty. I understand that you'd like to add Whole-Home DVR Service to your account. I checked my resources and found that you currently have the TOTAL CHOICE package. Please be advised that DIRECTV no longer offers the programming package that you subscribe to. Unfortunately, we're unable to add Whole-Home DVR Service to an expired package. In order for us to further assist you, you'll need to change your programming to one of our current packages. You can compare our new packages and change to the one that suits you best at directv.com/packages. Once you have one of our current packages, you may email us back or call us at 1-800-531-5000 so we can process your request." I have read earlier that some people are getting their Whole-Home DVR service added without having to change from their legacy package. What would be my next step in getting this done without having to change? Thanks for any help that someone can provide.