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Enter channel using number keys...nothing happens

Discussion in 'DIRECTV General Discussion' started by mystic7, Apr 9, 2013.

  1. Apr 9, 2013 #1 of 29
    mystic7

    mystic7 Icon

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    I'll check out a similar thread in a moment, but with the Genie I will enter say, 244 for Syfy channel, and nothing happens. It stays on the channel I'm on. Sometimes it will work on the second try, sometimes the third, and rarely I will have to bring up the guide and scroll to the channel to change it.

    Common problem?
     
  2. Apr 9, 2013 #2 of 29
    dishinitout

    dishinitout Mentor

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    Experienced it here a few times too, but not often.
     
  3. Apr 9, 2013 #3 of 29
    rayjoe2

    rayjoe2 Cool Member

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    Haven't had that happen...yet
     
  4. Apr 9, 2013 #4 of 29
    jdspencer

    jdspencer Hall Of Fame

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    Are you using IR? If so, you may have IR interference, especially if your TV is an LCD.
     
  5. Apr 9, 2013 #5 of 29
    sigma1914

    sigma1914 Well-Known Member DBSTalk Club

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    Although IR interference is problematic, this issue happens via IP control, too.
     
  6. Apr 9, 2013 #6 of 29
    mystic7

    mystic7 Icon

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    RF and Plasma.
     
  7. Apr 9, 2013 #7 of 29
    Beerstalker

    Beerstalker Hall Of Fame

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    Have you tried hitting enter (the button on the bottom right corner) after the numbers?

    For example 2 4 4 Enter.
     
  8. Apr 9, 2013 #8 of 29
    peds48

    peds48 Genius.

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    Have you tried resetting the receiver…?
     
  9. Apr 9, 2013 #9 of 29
    Volatility

    Volatility Legend

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    Try checking if native mode is turned on. If it is turn it off. Also check your tv resolution. If that doesn't work try a reset. If all else fails call DirecTV lol
     
  10. TJNash

    TJNash AllStar

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    This has solved the problem in the past with my HR-34.
     
  11. acostapimps

    acostapimps Hall Of Famer

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    I found a funny way for better remote response, try changing channels(using the ch buttons)repeatedly in quick motion, then go to the guide and browse throughout in a fast motion also(if you have scrolling effects off) Then try pressing your numbers to see how it respond. You can also try clearing the nvram via ch 1 pressing the red,red,blue,blue,yellow green buttons in that order and in fairly quick presses, and it will show a NVRAM cleared message in white text at the bottom of the screen.
     
  12. markfp

    markfp Legend

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    Have you check the batteries? I found that often when batteries get weak certain keys don't work. Some functions might work others don't. Can't explain why, just that it happens to me.
     
  13. mystic7

    mystic7 Icon

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    Yikes, so many questions. It's NOT the batteries, I just got Directv less than a week ago, plus it does it with the directv remote and my Logitech Universal remote.

    As it happens I had to reset the genie because I went to "Now Showing" last night, chose a program, selected it, the screen showing program details came up but it was blank, and the menu froze (nice), so I had to reset to clear it. Ah, technology...

    P.S. It still does the no channel change thing too. Learning to live with it.
     
  14. dishinitout

    dishinitout Mentor

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    Why does turning off native always seem to be brought up as a fix to something completely in related?!
     
  15. acostapimps

    acostapimps Hall Of Famer

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    Because if native is on it will change to different TV resolutions making for a longer delay in seeing picture when changing channels, That's why is always best to have native off and have 720p and 1080i checked in TV resolution under display in the settings menu.
     
  16. Brandon Wedgeworth

    Brandon Wedgeworth Administrator Staff Member Administrator DBSTalk Gold Club

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    Slower channel changes ≠ receiver not accepting manual channel input.

    And no, having native set to "off" is not always best. Many televisions do a better job of conversion than the DirecTV receiver does. If it were always the best option to have it off, DirecTV wouldn't give you the option to turn it on.
     
  17. acostapimps

    acostapimps Hall Of Famer

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    Always the best meaning for the inpatient ones:)
     
  18. bflora

    bflora Legend

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    I have had my HR34 for about a year now and this failure to change the channel has been a problem all along. The receiver is definitely getting the signal (I use RF) because the info banner will show the numbers I entered and the info for the new channel but does not change to the new channel and the info banner goes away and everything is as if no commands had been entered. Repeating the channel change command usually does it with only an occasional need to repeat it a third time. I also have just learned to live with it. Note that this problem is only occasional and therefor not that annoying.
     
  19. dpeters11

    dpeters11 Hall Of Fame

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    If you're using the DirecTV remote, have you tried disabling the model ID? Hold Mute and select until the light flashes twice, then enter 963, 2 more flashes, then channel down for two final flashes.
     
  20. acostapimps

    acostapimps Hall Of Famer

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    That only works temporarily then it gets sluggish again, same way with clearing the nvram cache on ch 1, But just in case anybody wants to try it just press the red,red,blue,blue,yellow,green buttons in that order and in fairly quick presses until you see a nvram cleared message in white text at the bottom of the screen.
     

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