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EPG Weirdness - change in provider?

Discussion in 'General DISH™ Discussion' started by Blowgun, Aug 6, 2016.

  1. Mar 19, 2017 #81 of 116
    Blowgun

    Blowgun DHMO User

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    I'd call it the same or worse. And those generic tiles, they suck.
     
  2. Mar 20, 2017 #82 of 116
    Michael P

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    Not really, people with Hoppers are also complaining.

    This new EPG provider must be a cut-rate organization. From bad, incorrect, or totally missing descriptions to ugly avatar tiles it's painful to even use the DVR function anymore.
     
  3. Mar 20, 2017 #83 of 116
    Stewart Vernon

    Stewart Vernon Roving Reporter Staff Member Super Moderator DBSTalk Club

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    I've also had issues where I set a timer to record something... then a couple of days later I find my timer is still there but nothing shows as being scheduled to record. Then I take a look and find the description in the EPG has changed slightly, thus it no longer matches what I set to record even though it is the exact same show! So I have to delete my timers and re-define them. Then, to make matters worse... sometimes a day or so later, the same EPG data will change again and make me have to repeat that process!
     
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  4. Mar 23, 2017 #84 of 116
    tsmacro

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    Well I've been experiencing the same things as everyone else here of course but here's a new one. Last night every channel that had sporting events on (at least in the 400+ channel range) the description for them were all in Spanish and although I don't read or speak that language it seemed pretty obvious that the descriptions were for other tv shows and not sporting events.
     
  5. Mar 24, 2017 #85 of 116
    Blowgun

    Blowgun DHMO User

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    The audio channels have the following new description:

    While traveling the back roads of Texas, a troubled stranger (Dennis Quaid) begins a fateful romance with an unhappily married woman (Meg Ryan).

    Next week The Big Bang Theory and Mom went from having a season and episode number to the lame total episodes. More generic tiles are showing up. Some of these generic tiles show generic people doing generic things that have nothing to do with the show.

    Found one recording from January, dated before the EPG changes, that has all the information, including the "You Might Also Like" info at the bottom of the screen when you look at it from My Recordings. But, when the same recording is played some of the information is missing and the "You Might Also Like" info doesn't appear at all.

    I've now called twice and explained to DISH that my 11pm news is NOT from Colorado.
     
    Michael P likes this.
  6. Mar 25, 2017 #86 of 116
    Michael P

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    I just checked one of my timers for a daily program that I have not watched in some time. It turns out that the last program to successfully record was back in February! I checked the daily schedule and it kept getting the "not a new episode" B.S. reason for not recording.

    Maybe we need to call and tell them we want a refund of the DVR fee since the DVR is essentially broken due to the faulty EPG data.
     
    crodrules likes this.
  7. Mar 27, 2017 #87 of 116
    gcotterl

    gcotterl New Member

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    I can't stand the change DISH made in the descriptions for programs. Now, the program descriptions contain much "puff" (such as: "In this action-packed comic-book adventure set in the 1980s, the X-Men are forced to confront an ancient mutant called Apocalypse. After the ...)" but there's no way to read the rest of the description (after the "...") to see what the program is really about.

    Also, it appears that the Search feature doesn't find the program unless the search term is contained in the displayed description.

    (I don't have a Hopper or Joey system)
     
  8. Mar 28, 2017 #88 of 116
    Michael P

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    I contacted a DIRT Team member. I was told that they were aware of the situation with the new EPG provider and the only solution to missed timers is to create one-time-only timers :mad:.

    I had a program recording daily Mon.-Fri.. I checked the folder and have discovered that nothing recording since the end of February.

    If I were the powers that be at Dish I'd can this new provider. They clearly are bent on destroying the good will of E* customers.

    BTW: I asked the DIRT Team member if they saw this thread, they didn't. I thought that they monitored this forum.
     
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  9. Mar 30, 2017 #89 of 116
    Blowgun

    Blowgun DHMO User

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    Their participation isn't like it use to be. Whether that is by choice or decree is anyone's guess.

    The audio channels have a new description:

    Decades after their lead singer disappeared, a rock band reforms hoping to find the tapes for their never-released album. Meanwhile, a journalist tries to track down what happened to the former frontman.

    The same description is also showing up for all the SiriusXM channels.
     
  10. Mar 31, 2017 #90 of 116
    Michael P

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    Are you Eastern arc or Western? I see the correct descriptions for the audio channels. I'm Western Arc.
     
  11. Mar 31, 2017 #91 of 116
    SHS

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    This really start @#$@ me off can't those dimwit at Rovi get there rear end together oh my god 3+ week and I still having to manual add show.
     
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  12. Apr 3, 2017 #92 of 116
    tsmacro

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    Last night the description for several sporting events was one that obviously belonged to one of the Barbershop movies.
     
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  13. Apr 3, 2017 #93 of 116
    Blowgun

    Blowgun DHMO User

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    As it says, I'm Western Arc. I don't know then, it must be an annoying firmware bug.

    I believe if you look right now you will see the following description:

    When a murderer is killed in a police shoot-out, he invokes a voodoo spell that allows him to transfer his spirit into a doll.

    Just looking around I'm seeing the above description in almost the entire 400 channel range, as well as on all audio channels.
     
  14. Apr 3, 2017 #94 of 116
    dennispap

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    I understand that, but the thing i don't understand is how programs don't record when they are in the scheduled list and nothing changes in the guide data, description, etc. Its one thing to not record a new episode because it didn't say new in the info or the title of the show has changed, but to not record a show when it is in the scheduled list makes no sense at all.
     
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  15. Apr 3, 2017 #95 of 116
    Blowgun

    Blowgun DHMO User

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    I have a couple of timers that are set to "Only New". Because of these recent changes the receiver now schedules to record ALL airings throughout the week. The only reason, I figure, it doesn't fill "My Recordings" with duplicates galore is that it sees that it "Exists in DVR" and one at a time skips each one in the schedule. But even that is not 100 percent and there have been weeks were multiple copies have been recorded. It should have never have gone that far because the others are not externally marked NEW.
     
  16. Apr 4, 2017 #96 of 116
    dennispap

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    At least you might get multiple versions, better than not getting any. :)
     
  17. Apr 6, 2017 #97 of 116
    Blowgun

    Blowgun DHMO User

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    To be fair I did say I have a couple of timers that do that. :)

    I have others that are not seeing anything even though there is stuff in the EPG to be seen. Case in point, Deadliest Catch. I've used the same timer for two years with this receiver and it hasn't miss a beat. The new season starts next week and as you probably already guessed by now it's not going to record it. It's new, it has the same title, but the old timer doesn't see it in the EPG even though the same old timer recorded the new special Legends Born and Broken and would record other episodes from the previous season if they weren't skipped. The old timer was kept as a placeholder for when the show returned, which I believe to be a core feature of having a DVR, and it failed miserably.

    A new timer had to be created in order to fix the stupid.
     
  18. Apr 6, 2017 #98 of 116
    KyL416

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    The weird thing, none of the other services that use Rovi have that description of Child's Play for the music channels and MLB games. Like last night Dish had this for the Giants and Diamondbacks:
    https://pbs.twimg.com/media/C8sXgT5UQAARnwI.jpg

    The description Rovi provided was "San Francisco Giants at Arizona Diamondbacks. From Chase Field."

    The descriptions for the music channels are also correct on Rovi's end of things.
     
  19. Apr 9, 2017 #99 of 116
    Blowgun

    Blowgun DHMO User

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    Last night I had to create three new timers for returning programming. In all three cases, the old timer catches all old episodes and new specials. While the newly created timer catches only new episodes. :rolleyes:
     
  20. Blowgun

    Blowgun DHMO User

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    The recent issue started way back on 2017-02-03 with the release of S544. Seventy six days later S545 was picked up by one of my receivers. Early evaluation indicates that all audio channels now have the correct description. Given their track record; I wonder how long the fix will last and what else got screwed up in the process.
     

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