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EPG Weirdness - change in provider?

Discussion in 'General DISH™ Discussion' started by Blowgun, Aug 6, 2016.

  1. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    Michiana
    Software version should not affect the EPG except for major changes (such as new fields in data that are not recognized by an old firmware) and how the data is displayed number of characters shown on the GUI, scrolling options, etc.)
     
  2. mwdxer

    mwdxer Well-Known Member

    1,362
    87
    Oct 30, 2013
    Seaside Oregon
    I am still having trouble with setting a program to record, only to find the program was skipped. I have no idea what is going on. Could it be the 211k or on Dish's end?
     
  3. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    Are these "record this" recordings or "record series" recordings?
    There are times where the EPG changes between when it is first displayed and when the program airs. In those cases I would blame the EPG for a "record this" program being skipped (since the program no longer matched). "record series" usually continues to work unless the series information changes in the guide.

    The 211 is a special receiver ... a non-DVR that can become a DVR ... and an older receiver. There is probably something wrong that is specific to the 211 that is not affecting other receivers.

    The current situation seems to be multiple overlapping problems. No one problem to fix but many issues.
     
  4. eudoxia

    eudoxia AllStar

    92
    9
    Apr 8, 2008
    Daly City, CA
    I feel like a "sucker". Just renewed my Dish Contract for Hopper 3 and the EPG is a mess. I believe it started a few months ago when I still had the Hopper 1 because one day I lost all my timers and the icons to my recordings disappeared.

    I'm a big Motorcycle racing fan and depend on BeIn sports for that. The EPG was completely off for all the events for this past weekends USGP. The biggest race of all, the MotoGP world championship at Austin, TX wasn't even listed. As a result I missed the race completely and have to find other means to watch it.

    It is quite easy to check these "screwups" by just going to the channels website and compare their schedule to what is on you DVR.

    This is a HUGE problem!! A DVR without an accurate EPG is basically useless. Manual timers? I might as well pull out my VCR.
    PLEASE fix this FAST Dish!!
     
  5. Blowgun

    Blowgun DHMO User

    1,095
    43
    May 23, 2008
    Western Arc
    The audio descriptions continue to be fixed by the update. However, it has taken five, and counting, timers to record one show. Other timers are exhibiting the same behavior. Descriptions are not matching the name of the program, as well as other issues. Reliability is at an all time low.
     
    FarmerBob likes this.
  6. May 4, 2017 #106 of 116
    SHS

    SHS Legend

    275
    5
    Jan 7, 2003
    Vinita, OK
    This getting ******* old really ******* fast Dish I get sick and tried having manually add miss show that are first run but EPG stupide can't do any right
     
    Michael P likes this.
  7. BobCulp

    BobCulp Member

    185
    3
    Dec 21, 2013
    Colorado...
    132 TCM , right now the guide is showing Turner Classic Movies until 7:30 PM tonight. Can refresh guide help resolve this one?
     
  8. Blowgun

    Blowgun DHMO User

    1,095
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    May 23, 2008
    Western Arc
    The EPG weirdness has broken the binge watching feature.
     
  9. FarmerBob

    FarmerBob Godfather

    674
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    Nov 27, 2002
    What's even worse is my bill has gone up 100%. So it looks like i get to pay for this "feature".
     
  10. mwdxer

    mwdxer Well-Known Member

    1,362
    87
    Oct 30, 2013
    Seaside Oregon
    Yes, this has been going on for about a month or so. Used to be I would highlight a movie or TV show to record, and it would record, unless there was a power outage during that time. But now, I just do not trust the timer on my 211k. I will set up shows and movies and either the info on the guide, that the item was "skipped", or in some cases, the highlight does not stick and the program does not record. Really strange. Everything seems to be okay otherwise.
     
  11. Blowgun

    Blowgun DHMO User

    1,095
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    May 23, 2008
    Western Arc
    The other night I was watching Star Trek: Voyager on BBCA when I accidentally pressed the Search button on the remote. According to search, there are "No Results Found" for Star Trek: Voyager. Even if I just use the word "Voyager" the receiver still can't find one of the 20+ airings listed in the EPG for the show. Before when I would initiate a search from the Main Menu, without doing anything, the receiver would display current events. When I do the same thing today the receiver still performs a search but now returns, "No Results Found". To be fair; the search function on the Hoppers has always been a bit of a joke.

    After repeatedly letting DISH know of the error, my local news still shows a tile that reads "Colorado's own 2 News". Problem is, I'm still not in Colorado. Generic tiles continue to poison the well. Missing season and episode numbers replaced by total episode numbers, which is not helpful and breaks binge watching feature. Missing episode titles or a mismatched episode number or a date is used as a title. Not all shows marked new are new and not all shows not marked new are old. Useless generic descriptions. Long and short descriptions cut off with a ellipsis. Show descriptions not updated resulting in already recorded and show skipped. A new program record today will display as first aired tomorrow (that happens every night with the 11pm news). Timers have to be replaced with new timers in order to keep recording the show.
     
    Michael P and dennispap like this.
  12. dunkonu23

    dunkonu23 Legend

    221
    1
    Sep 10, 2006
    Michigan....
    I hate the EPG, too. I am a big F1 fan and missed some of the Canadian GP last weekend until I remembered I have an Apple TV with the NBCSports app on it. Wake up, Dish. The cord is getting close to the knife!

    Scott
     
    Michael P likes this.
  13. Blowgun

    Blowgun DHMO User

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    May 23, 2008
    Western Arc
    A few minutes ago I turn on the TV and the movie Passengers is already playing on Starz. I've never seen the movie, so I'll look for another airing to see what it's about from the beginning.

    Usually one quick way is to bring up the EPG and select the already airing program. This triggers the receiver to search and if available display a box in the lower-right corner, that when selected, displays all the next airings. I do that and nothing happens.

    Next I check Starz On Demand. I whittle down to the Sci-Fi folder and Passengers is there. Oddly it has a tile, the currently airing Passengers doesn't have a tile. I select Passengers from the grouping and as expected the description is for a completely different movie with Anne Hathaway and Patrick Wilson, not Jennifer Lawrence and Chris Pratt. It's a gamble which movie I'll actually get and since there is no way to stop a VOD once the download starts it's also a huge waste of bandwidth if I get a different movie.

    Next I do a search and get "No Results Found". Not the right movie or the wrong movie. Nothing.

    Lastly I bring up the EPG and skip forward 3-hours at a time (not that 2.5-hour stupidity) until I find it in the guide twice on Monday evening and again twice on Tuesday. :rolleyes:
     
  14. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    I am seeing the "no tile" Anne Hathaway version of Passengers under On Demand, but I also see a tile version of the correct movie with showtimes on Starz and Starz West (listed under UPCOMING).
     
  15. Blowgun

    Blowgun DHMO User

    1,095
    43
    May 23, 2008
    Western Arc
    That's odd. Here the Anne Hathaway version of Passengers listed under "Starz On Demand" (channel 350) has a tile, whereas the correct movie I found in the EPG doesn't have one. Where are you finding "UPCOMING"? Here, "Starz On Demand" doesn't have a folder with that name. Perhaps it is receiver specific?
     
  16. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    On my Hopper w/Carbon ... press "Search" ... press "P". The results in the center of the screen change with each letter pressed and my current list is:
    "0" View all results for "P"
    TV
    "1" 2017 PGA The Jon Deere Classic
    "2" Power
    "3" Pretty Little Liars
    "4" One-Punch Man
    MOVIE
    "5" Passengers
    "6" Tyler Perry's Madea's Witness Protec...
    SPORTS
    "7" Philadelphia Phillies
    "8" Philadelphia Soul
    PERSON
    "9" Patrick Stewart

    Continue spelling Passengers or (since the desired result is option 5) press 5.
    Two tiles appear:
    At the top ON DEMAND with a grey dish logo - the description on the right is Anne Hathaway as a grief counselor dealing with plane-crash survivors.
    Below that UPCOMING with a photo tile and the correct description for Starz.
    Select the photo tile for full details on the movie (Jennifer Lawrence Chris Pratt Michael Sheen)
    Options are "Record This", "Showtimes", "See Trailer"
    Showtimes lists showings on Starz and Strzw ... next airing tomorrow (Monday)
    See Trailer downloads and plays a trailer for the correct movie.
     

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