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Equipment Section In Account Status etc

Discussion in 'DIRECTV General Discussion' started by adamson, Jun 17, 2013.

  1. adamson

    adamson Godfather

    593
    19
    Nov 9, 2007
    Houston, TX
    How is it 2 of 4 receivers state they are connected to the internet when they have not been for months? Also a while back it never stated the fact or fiction before.
     
  2. sbl

    sbl Icon DBSTalk Club

    911
    3
    Jul 21, 2007
    One of mine says, in the account screen, that it isn't connected when it is.
     
  3. gov

    gov Legend

    1,101
    50
    Jan 11, 2013
    I have had a receiver, active on the account, charged a non-return fee. I don't think that error comes up real often, but I have a client on DISH that had it happen too.

    Computers, people, it's a bad mix, LOL!
     
  4. goinsleeper

    goinsleeper Godfather

    673
    17
    May 22, 2012
    If it was connected in the past and gave a broadband callback, it will say it's connected, even if that was over a year ago.
     
  5. peds48

    peds48 Genius.

    20,082
    1,068
    Jan 10, 2008
    NY
    yep, I have 5 HDDVRs and one of them was connected to the internet a while back and now it is not. the account settings on DirecTV.com says is still connected.
     
  6. inkahauts

    inkahauts Well-Known Member

    22,679
    1,105
    Nov 13, 2006
    You have Whole Home Service set up?
     
  7. peds48

    peds48 Genius.

    20,082
    1,068
    Jan 10, 2008
    NY
    You have Whole Home Service set up?


    if you are asking me, yes
     
  8. ThomasM

    ThomasM RF Engineer

    4,317
    10
    Jul 20, 2007
    Milwaukee, WI
    I've noticed that the receiver itself seems to know about the internet. My R22 has never been connected to the internet and one day I pushed some remote key that caused a blue pop-up onscreen that said just this! The internet settings are still the same as when I got the receiver and have never been changed.
     
  9. peds48

    peds48 Genius.

    20,082
    1,068
    Jan 10, 2008
    NY
    I've noticed that the receiver itself seems to know about the internet. My R22 has never been connected to the internet and one day I pushed some remote key that caused a blue pop-up onscreen that said just this! The internet settings are still the same as when I got the receiver and have never been changed.


    That would be the dash (-) key
     
  10. inkahauts

    inkahauts Well-Known Member

    22,679
    1,105
    Nov 13, 2006
    if you are asking me, yes


    I figured you did, I meant the op, sorry about that.
     

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