Yes as you can see by my username I have been continuously with Directv since 1994, I've seen a lot of changes and this switch to ATT has been unpleasant. I am a rural customer who can access off air from at least three markets, my household viewing habits are such that off air in the guide and being recordable to my DVR is important to me. So many sub-channels exist off air is at an all time best in my opinion. Please excuse the long post but I have a a lot to share to get the advise I am looking for. I am off contract and way overdue for a rate negotiation and equipment upgrade. I have also strongly considered cutting the cord and going streaming and adding a TIVO...but my only ISP option is a WISPA and only somewhat reliable at times and at only 10mb speed. So a move to streaming would likely be a bad move until the technology improves in my area (if ever). My current equipment is (1) HR34-700, (1) HR23-700, (1) HR20-100 and one wireless client. I have (2) AM-21 off air tuners connected to the HR34 and HR23...as earlier stated off air is important to me. I want to upgrade to an HR54, an HR24 and 2 clients. I know the AM-21s are no longer sold or supported but currently both mine work as new. This morning I spent about 30 minutes on the phone with retention, the rep I had was pleasant but honestly clueless in helping me get what I want. I big concern is if I order the upgrade, will my two AM-21s be recognized by the upgraded receivers and will the guides then populate and everything work as I hope it will? Again, the gal I had was quite pleasant but clueless, she pulled a tech on the line and honestly he was just as clueless, without checking with others he could not tell me if it would work. I also ask him about the allegedly newly available "Local Channel Connector", he was aware of it but again pretty clueless. If you haven't heard about the new LCC click on this link https://www.att.com/ecms/dam/att/co.../UVEP-100083172-DTV-Local-Connector-Guide.pdf if the link doesn't work Google Directv Local Channel Connector and quite a bit of info will come up. Anyway, after about 30 minutes on the phone with retention and tech support the line suddenly fuzzed out and we disconnected. Both retention and tech confirmed my call back in case we got disconnected but that has been a few hours ago and no one has called back. If anyone has experience with what I am trying to accomplish please post your experience. I want to order the upgrade and start the negotiation for a better deal too, needless to say its been so long since I called them my monthly cost is more than I should be paying. In closing I will add that I was annoyed when ATT killed off my old 5 digit account number several months ago, I was sort of proud of that old 29XXX account number I had. Thanks for your patience with this long post...i look forward to reading experiences other may have had.