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ESPN HD encoding problem?

Discussion in 'DIRECTV General Discussion' started by Renard, Jun 27, 2012.

  1. Renard

    Renard Godfather

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    I can see some encoding problems on ESPN HD (206) today, hard to describe, the problem is noticeable especially on green (grass) and red colors.

    The problem I am seeing is hard to describe but it's like sometimes the colors are changing from dark to light colors or I can see some "movements".
    The problem is really noticeable when the picture is kind of still.

    You really have to pay close attention.

    I was wondering if someone can see that problem, or is it my installation?
     
  2. charlie460

    charlie460 Godfather

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    yes, I see it too, there is definitely something wrong there... strange artifacting
     
  3. Renard

    Renard Godfather

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    Thanks a lot. It isn't my installation.

    So now the next step is, who do I need to contact to have that problem solved?

    CSR I know is a dead end.

    Satracer , or other Directv employees who are on this forum, maybe, if you read this, could you do something and let the people who deal with picture quality solve this problem.
     
  4. sigma1914

    sigma1914 Well-Known Member DBSTalk Club

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    Yeah it's annoying as heck once you notice it. It's really noticeable on the field during soccer.
     
  5. tonyd79

    tonyd79 Hall Of Fame

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    Is it all on the European soccer? I see that a lot on live sports from Europe. Probably transcoding of standards.
     
  6. Renard

    Renard Godfather

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    No, because it does it as well when they are in live studio and when they play games in US. So not a trans coding of standards.

    Now is it ESPN or Directv, who knows?
     
  7. charlie460

    charlie460 Godfather

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    I deal with video encoding a lot so this type of thing is immediately apparent to me... and incredibly annoying, however, I don't know who to contact to fix this sort of thing as I imagine first level support would be of no help.

    Hopefully someone at DirecTV will notice soon enough and see what's going on...

    And yes, it's on ALL content, even commercials.
     
  8. sigma1914

    sigma1914 Well-Known Member DBSTalk Club

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    I lowered my crappy Uverse subscription so I can't check another provider.
     
  9. maartena

    maartena Hall Of Fame

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    When did this start? I have watched many of the EURO2012 games as of late, and have not noticed the problem.... but then, the last one I watched complete was Italy vs England last weekend. I did not notice any problems at that moment....

    I have also watched a few games in a local pub, they have DirecTV and there were no problems there either.

    Since you mention "when they play games in the U.S", just wondering how long this problem has been existing.
     
  10. Renard

    Renard Godfather

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    I can tell you exactly when it started.
    It started yesterday during the game Spain VS Portugal at 80:25 minutes during that game. I recorded it, and checked when exactly it started.

    At that precise moment, the picture blinked for a short period of time and then the problem started.

    At the beginning, I thought it was coming from Europe transmission and didn't really pay close attention .
    But I checked after on it, during live US events or live studio. The problem was and is still here.
     
  11. charlie460

    charlie460 Godfather

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    Anyone we can email at DirecTV?
     
  12. wilbur_the_goose

    wilbur_the_goose Hall Of Fame

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    Charlie - call the normal number. That's the only option.
    Well - you could Tweet to their service address
     
  13. charlie460

    charlie460 Godfather

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    Issue still there on the NBA Draft tonight at 9:35 PM EST.
     
  14. tonyd79

    tonyd79 Hall Of Fame

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    Saw the problem on Wimbledon this morning. Did not see it on Fios, so it is a DirecTV related problem. (Did *not* see it on commercial, only the grass on the court.)
     
  15. Renard

    Renard Godfather

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    It seems that the problem with the artifacts is gone, and PQ is back to "normal".

    Can somebody else confirm.
     
  16. sigma1914

    sigma1914 Well-Known Member DBSTalk Club

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    Looks good, finally.
     
  17. Renard

    Renard Godfather

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    Yes BUT I was wondering if it's the real ESPN (206) and not one of the mapping 700 channels for Wimbledon. I doubt it, but you never know
     
  18. sigma1914

    sigma1914 Well-Known Member DBSTalk Club

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    It was doing it earlier today and was even noticeable on the small mix channel version that remapped ESPN.
     
  19. tonyd79

    tonyd79 Hall Of Fame

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    Interesting. Maybe a problem in the connection between DirecTV and ESPN, then.
     
  20. charlie460

    charlie460 Godfather

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    Yay! :)
     

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