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Extra Innings on two different recievers

Discussion in 'General DISH™ Discussion' started by wayneo42348, May 15, 2018.

  1. wayneo42348

    wayneo42348 New Member

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    Aug 12, 2005
    I have a hopper 3 and a vip211k, the hopper is in my house and the vip211k is in my shop about 150 feet from house. I have two separate outside dishes setups for each receiver. They are on same account.
    I can't get the Extra innings on my 211k receiver, I have called support and they have resent the signal to no avail.
    I have did numerous resets on the 211k still no mlb channels, from what I understand the channels should be 541-565 on the 211k. On the hopper they are on 476-01 and up.
    any ideals
     
  2. P Smith

    P Smith Mr. FixAnything

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    temporary connect the 211 to main dish, perhaps it's need better signal or/and latest FW version
     
  3. wayneo42348

    wayneo42348 New Member

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    Aug 12, 2005
    I thought the same, tried and still couldn't get them on 211k
     
  4. P Smith

    P Smith Mr. FixAnything

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    are you sure it has current FW version?
     
  5. wayneo42348

    wayneo42348 New Member

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    Aug 12, 2005
    Not sure, it has L862 version, what is so puzzling is that first week of season extra innings was free to everyone and they worked on 211k receiver, when the free ended the channels don't even show up on all channels guide
     
  6. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    That answers all of my questions about signal issues. It is certainly an authorization issue.
     
  7. RBA

    RBA Well-Known Member

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    Do you have the latest smart card?
     
  8. wayneo42348

    wayneo42348 New Member

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    not sure but the receiver is fairly new
     
  9. P Smith

    P Smith Mr. FixAnything

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    press System Info and you'll the card ID and its FW version which you could post it here - other members will check and compare
     
  10. wayneo42348

    wayneo42348 New Member

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    Aug 12, 2005
    Smart card id s## #### ####-##
    software L862RGUB-N
     
    Last edited by a moderator: May 17, 2018
  11. P Smith

    P Smith Mr. FixAnything

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    Oops ! We don't need to know your CAID - please delete it from your post to avoid calls for hacking ;)
    There are the card FW version like "Dsh80 Rev 71" on screen.
     
  12. wayneo42348

    wayneo42348 New Member

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    Aug 12, 2005
    oops-DNASP552 DnsNOB
     
  13. P Smith

    P Smith Mr. FixAnything

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    that's better ... still looks little bit out, but good start for members here to tell you if it's last current version
     
  14. RBA

    RBA Well-Known Member

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    Or just call DISH tech support and ask them.
     
  15. wayneo42348

    wayneo42348 New Member

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    Called support 5 times, 3 times I couldn't convince them extra innings was not MLB channel or part of the Fox Sports package other two knew the channels should be on 541-565 and they resent my signal to no avail. I surrender I will just have to make sure to watch in house, shop is hopeless for extra innings.
     
  16. P Smith

    P Smith Mr. FixAnything

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    as you see, he got nowhere calling CSR - we need to continue investigate what's wrong with his STB, card, etc
    Why I don't see any member who came here with relevant info about latest FW version of the STB and the card ? :(
     
  17. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    The only people who would know that answer would be getting it from the same sources as the CSR. But whatever floats your boat.
     

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