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F.C.C. Wants to Stop Cellphone ‘Bill Shock’

Discussion in 'Tech Talk - Gadgets, Gizmos and Technology' started by BubblePuppy, Oct 13, 2010.

  1. runner861

    runner861 Icon

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    It is not the government watching anyone. People should get over this "government" thing. The powers of our government are so limited compared to the rest of the world.

    This is the government requiring the private carrier to inform you when you are reaching your limit. The private carrier is already watching you, not the government, because the private carrier wants to charge you for your usage. This is just a regulation requiring disclosure to the consumer--nothing more, nothing less. I wish that people would stop this knee-jerk anti-government reaction that makes no sense.
     
  2. Rich

    Rich DBSTalk Club DBSTalk Club

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    A few years ago, my son told my wife he was gonna start dating (his first girlfriend) a girl who used text messages a lot (up to 15,000 times a month. I know how impossible that sounds, but her mother told us that it was true, never saw the statements) and he would be texting her and didn't want to run up a large bill. Naturally, my wife ignored him and we got a notice from Verizon that he had gone way over his limit.

    They were nice enough to take me at my word when I told them I had no idea what text messages were and, because of my admitted ignorance they wiped out that bill and we got him unlimited texting. He recently broke up with her, but he was doing over 5,000 texts a month.

    Rich
     
  3. BubblePuppy

    BubblePuppy Good night dear Smoke... love you & "got your butt

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    Yet they won't do a 1000 word essay for school. :lol:
     
  4. Rich

    Rich DBSTalk Club DBSTalk Club

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    Yup. They don't even talk to each other on the phone, just text. How can you do something 5,000 times a month? After seeing how many times he was using text messaging, I can believe that the ex-girlfriend could do 15,000. :)

    Rich
     
  5. drpjr

    drpjr Icon

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    Sakatomatoes...
    I have no strong opinion on the over usage notifications. Seems like a nice idea though. I don't have a data plan and never exceed my 100minutes/month voice plan. I just wish I could decipher my bill.:confused: I'd have a better chance with Chinese algebra.:(
     
  6. lwilli201

    lwilli201 Hall Of Fame

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    I am surprised the cell phone companies do not do this already. It is a perfect chance to convince customers to upgrade their plan.
     
  7. Rich

    Rich DBSTalk Club DBSTalk Club

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    Verizon does this and has for several years. Read my post on this thread. And you're correct, it is an excellent way to get customers to upgrade.

    Rich
     
  8. dmspen

    dmspen Hall Of Fame DBSTalk Club

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    ATT now does this also.
    I'm all for it.
    Several years ago we got my disabled stepson a phone. We had unlimited texting so he could text all he wanted. No internet.

    Imagine my surprise when I got a $2500 phone bill 6 weeks later. He thought that Yahoo chat was the same as texting. Since the billing statement didn't get there until halfway through the next cycle, the total charges came to over $4000. I worked with ATT to reduce it, but a simple text to me would have saved this.

    As to the grocery analogy used earlier, I think it's more like putting groceries in a covered cart where you can't see the groceries unless you take off the cover and look - after you've committed to buying them.
     
  9. Davenlr

    Davenlr Geek til I die

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    We signed up for unlimited data with AT&T when I got my blackjack2. Somehow, they entered the order wrong, and I got a $2500 bill (FOR ONE WEEKEND). Took several calls to get it reversed.

    They should have an option on the phone itself, that will lock out ALL chargeable data. I was told by AT&T with my regular cell phone, that if they locked out the data, I wouldnt be able to send picture messages (which are included with my text plan).

    Another friend with Cricket accidentally hit the web button on his phone, and they switched him from the $30 unlimited talk/text plan to the $50 unlimited talk/text/data plan, with no notice. Then to make matters worse, they refused to put him back on the $30 plan (since it was web only, new users only). So he broke the phone in half and handed it to the clerk and told her what they could do with their service.

    Hopefully, this will prevent a lot of this stuff.
     
  10. BobaBird

    BobaBird EKB Editor

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    I can understand charging for overages, but there should be a max. It should top out at whatever the highest "unlimited" plan is, and certainly no more than double that.
     
  11. Rich

    Rich DBSTalk Club DBSTalk Club

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    Well, Verizon did call us and inform us that my son was way over his texting limit and then, after we made the proper changes to our plan, they didn't charge us for his over usage. Could have, but they didn't. No arguing, it was their idea.

    Rich
     
  12. jerry downing

    jerry downing Godfather

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    For years, I have used something called TracFone. No contracts, fees, or hidden charges. When I am getting low on minutes, I can purchase them just about anywhere. I don't know how it compares to others cost wise. I don't use my cell phone a lot nor do I have features that I don't want or need. It is just a cell phone but it meets my needs.
     
  13. dmspen

    dmspen Hall Of Fame DBSTalk Club

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    AT&T has an option called Smart Limits. You can use it on any phone on your account and limit number of text msgs, amount of internet data, block numbers, time of day restrictions, etc. It can also send a message to the user when they are approaching limits.
    Of course, there's a $4.99/month charge per phone for this service. Cheaper than $2500!
     

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