First Look: DirecTV 21 tuner 3D2 SWM LNB

Discussion in 'DIRECTV General Discussion' started by dpeters11, Dec 17, 2015.

  1. joshjr

    joshjr Hall Of Fame

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    I have a question. I have a service call scheduled for tomorrow for another SWM 16 that is on the fritz again. I called the office of the President last night to see if it was possible to get one of the LNBs that supported 21 tuners. They said they had to email the Field Services group and find out. They called me back today and said they had them but that at this time they only supported 13 tuners and in the future there would be a software update that would allow for the 21 tuners. Is this true? They also said it would have to be changed from a service call to a work order for the LNB install. Since I am using 15 tuners, this of course wouldnt work but I grow very tired of the SWM 16 going out every 6-8 months.
     
  2. WestDC

    WestDC Well-Known Member DBSTalk Club

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    You can order one from Solid signal and hand it to the installer when he/she shows or Cancel the service call and swap the LNB out your self.

    http://www.solidsignal.com/pview.asp?p=3D2LNB&d=DIRECTV-21-Tuner-SWM-LNB-for-Slimline-Dishes-(3D2LNB)&q=Directv%20SWM%20lnb
     
  3. HoTat2

    HoTat2 Hall Of Fame

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    No, not true ...

    That was apparently past erroneous information. As far as known all SWiM capable receivers today can see and use the full tuner counts of any of the newer digital LNBs.

    3D1 - 13 tuners max.
    3D2 - 21 tuners max.
    3D2RB - 21 tuners max.
    5D2RB - 21 tuners max.

    And no evidence these numbers will ever change with any future receiver firmware upgrades.

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  4. joshjr

    joshjr Hall Of Fame

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    Well I guess since I need to be certain, I will just take another SWM16 this time and maybe next time there wont be any questions. Sounds like I would want the 3D2RB anyways and have no idea if I would get it. I know I need 15 tuners and would be pissed if they changed my setup for the new LNB and I only had 13 tuners. I just dont understand why they dont know this.
     
  5. joshjr

    joshjr Hall Of Fame

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    I just called back to ask them to clarify which model of the LNB it was and why they think it only supports 13 tuners at this time. Its probably going to be more work for someone to change the LNB than it is just the SWM 16 under my house. I can not allow it to be used if it is in fact only 13 tuners. I dont even think it should be allowed in the field for a larger than 13 tuners setup if thats the case.
     
  6. HoTat2

    HoTat2 Hall Of Fame

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    Here in the LA market they've pretty switched over to the 3D2.

    New installs of the 1st generation 3D1 have almost dissappeared now. So I guess I can give DIRECTV credit for that sensible change in policy direction.

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  7. joshjr

    joshjr Hall Of Fame

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    I received a return call and was informed that per the engineering team, 13 tuners is the max on those LNBs at this time and that the LNBs are still being tested and are not generally deployed as of yet.
     
  8. WestDC

    WestDC Well-Known Member DBSTalk Club

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    Where is your SWM-16 located? inside or outside ? I've been the same one for many years it's located inside -Just asking
     
  9. sigma1914

    sigma1914 Well-Known Member

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    Why not just buy the LNB yourself?

    http://www.ebay.com/itm/BRAND-NEW-DirecTV-GEN-2-DSWM-SWM3-SWM13-SWM21-21-Tuner-LNB-3D2LNBR0-02-/331808947474?hash=item4d415abd12:g:n48AAOSw~OVW0KUs
     
  10. slice1900

    slice1900 Well-Known Member

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    I don't think that's a "sensible change in policy direction"...more likely "running out of inventory of 3D1 LNBs".
     
  11. joshjr

    joshjr Hall Of Fame

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  12. dpeters11

    dpeters11 Hall Of Fame

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    I had a 4K install yesterday, he did not change the LNB. I'm assuming at least for a broadcast like the Masters, RB won't be needed. I wonder if I'll need to call for a new LNB or if they'll contact me.

    It would have been pointless to ask the installer that was here.
     
  13. Christopher Gould

    Christopher Gould Icon

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    My swm-16 has been under my house for a minimum of 3 years, could be more. I have been out of contract for at least a year maybe more. I don't know when the hr34 first came out nationally but I know I was the first in my area to get one.
     
  14. inkahauts

    inkahauts Well-Known Member

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    I get the feeling the new bss 21 tuner lnb will hit every market latter this year.
     
  15. joshjr

    joshjr Hall Of Fame

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    Outside underneath my house.
     
  16. dpeters11

    dpeters11 Hall Of Fame

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    I got mine just after Christmas 2011 from Solid Signal, this was before it had the new UI.
     
  17. joshjr

    joshjr Hall Of Fame

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    The installer just called me. Said that they shipped in the new LNB special just for me and that I am the only one in this market to get it. Said his supervisor said that if they downloaded the newest firmware, it would allow me to use the 21 tuners. Guess we will see what happens. I am a little excited about getting it and learning more about it. I know almost every time they come swap the SWM16 they dont hook it back up the same way and overload one side. The Genie can only be on one leg with one other DVR without overloading. This should get interesting. Install should be underway in about a little over an hour.
     
  18. HoTat2

    HoTat2 Hall Of Fame

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    Ok, keep us posted. ..

    But if it's only a 3D1, sorry to say get ready for the 776 over subscribed SWM error messages once you exceed the 13th total tuner count.

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  19. joshjr

    joshjr Hall Of Fame

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    So I need to make sure its any of the other models you listed? I know when I requested it, I asked for the 3D2RB. Maybe I will get lucky and that is what they shipped. The Office of the President called me back yesterday and said it was only for 13 tuners after confirming with engineering and that it would require a service request / upgrade to get. I said no so I am a little shocked something was overnighted for them to be installing off a normal service call. Should be interesting.
     
  20. HoTat2

    HoTat2 Hall Of Fame

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    No , that's really just the abbreviated shorthand which they may or may not understand.

    The full model numbers you need for your setup are...

    WNC 3D2LNBR0-01 listed as "Slimline-3D2 (DSWM2)" in the receiver setup

    Or the Reverse Band capable WNC 3D2RBLNBR0-01 listed as "Slimline-3DR (DSWM2)" in the setup.

    Both of the above are 2nd generation digital SWM models which have 21 tuner max. capacity.

    Stay away from the WNC 3D1LNBR0-01 listed as "Slimline-3DS (DSWM)" in the setup. As that one is the 1st generation digital SWM which is limited to only 13 tuners max.

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