I've been a Directv subscriber for about ten years. Just had the Slimline, HR21-700 and hi-def installed two weeks ago. (It was a great install.) Sunday, I went to BB and purchased the Sling Link Turbo for $79.00. Came home and stalled in about 10 minutes. I turned to channel 1000 and it appeared to be connected. I checked the network setup and all was fine. I went on-line into my account and sure enough, it was activated. There was no phone call involved. After the Guide populated I downloaded a couple of shows to test it out. Everything went smoothly. There are a couple of things I'm disappointed in. And maybe they will be addressed later on. One is that there was no DoD for SciFi. And the other was no DoD for any of the main networks. No ABC,CBS,NBC or Fox. Shows can be viewed on-line but I was hoping they would be included in DoD.