guys, let me preface this with what i do and the level of knowledge i have. I am in the custom electronic installation business. I have owned my business for 15 years now. We work almost exclusively in very high end homes with our average system cost of $50k and our current largest project of $350k is completing as we speak. I am not a dealer for directv, but have put up 100 dishes and hundreds of receivers over my 15 year career. For the last 8 years, out of 100s of clients, I have had two that did not get Direct. I am intimately familiar with the workings of direct. This problem is definitely exclusive to the HR24 boxes in my opinion. This is completely different from every other anomaly that other HR boxes experience in relation to audio. I have searched and found hundreds of other posts in relation to this problem with the HR24. I lived with it for so long because I havent had the time or the want to get to the bottom of it. I am always swapping, exchanging, loaning equipment so we always have a mish mash of equipment in our rack at home. I had a client give us an Onkyo TXSR606 with bad hdmi board. we used it for optical audio and it did the drop out constantly. i always chocked it up to the absolute POS onkyo. i sent the 606 for repair to onkyo and got it back with functioning hdmi. still did it. again i chocked it to the onkyo. my solution was to always turn DD off. as busy as my family has been, we never really thought of it much. as the holidays approached and i got stuck with a UN55ES7500 left over from job, i decided to redo my entire system. Yamaha RX-A820, BD-S673, B&W speakers sub, etc. finally (after yearsof 80-90% complete) got the Crestron control system up and running with dimmers, thermostat, etc. ready for a month long family fest with family in and out for over a month. what do you know..... it still did it! tried the blu-ray, works perfectly. tried one of the older HR boxes, perfect. it is the HR-24. i wouldnt mind leaving the older HR box in the rack for the main system, but the 24 is so much better! it is snappier for sure. I have been a premium subscribing customer for 13 years, i deserve to have this rectified. in all fairness to directv, i havnt called them once to discuss. like i said it was never really a big problem until i actually thought about it, then life takes over again and i would forget until the next time i thought about it. now all of this time has gone by and i just want it fixed. above all, i am really shocked to see that the issue was well documented as far as 2010 and is still a problem!! crazy. also, i am not sure if it would exhibit this directly connected to tv vs through A/V receiver. might try that tonight!