Forced into a New 2 Year Contract - Frustrated Beyond Belief

Discussion in 'DIRECTV General Discussion' started by Brady Jones, Apr 1, 2021.

  1. Apr 7, 2021 #141 of 200
    James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Gold Club DBSTalk Club

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    I don't believe the #1 problem is the AT&T name. I believe the #1 problem is a corporate misconception over how much "Video" contributes to the well being of AT&T. Top management and some investors seem to see Video as a diminishing business with decreasing profits but overlooks the fact that Video is still profitable where other areas of AT&T are not. Perhaps new management not distracted with caring about the rest of AT&T will be better focused on making the new DIRECTV better. I am glad someone is willing to give it a shot.
     
  2. Apr 7, 2021 #142 of 200
    wmb

    wmb Godfather

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    IDK. I’m not sure third party distribution is where the value is. The IP has value. The data stream is a commodity that has value. AT&T’s third party video distribution business is shrinking as the IP owners are using commodity data stream to cut out the middle man.


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    Last edited: Apr 7, 2021
  3. Apr 7, 2021 #143 of 200
    Davenlr

    Davenlr Geek til I die

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    I agree. If I could subscribe to all NBC channels, and all Fox Sports channels, I could probably get by just fine as far as live TV goes.
     
  4. Apr 8, 2021 #144 of 200
    Steveknj

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    That may be true, but there's also a lot of hunger for "do it yourself" these days. I know DirecTV dabbled in having an app on various devices. I'd also think that at this point, maybe they forgo physical DVRs altogether and have a cloud one (heck, the one on AT&T TV is actually pretty darn good functionality wise, still needs some tweaks, but it's decent). Then, satellite just becomes another method of bringing content into your house, like the internet or cable. My cable company offers a cloud DVR, so there's no reason why they couldn't. And if you want a physical hard drive based DVR, you can purchase one (just like buying an Osprey, even though you don't need one). That would completely change the DirecTV model to where they only show up at your house to install a dish, or, for repairs.
     
    Last edited: Apr 8, 2021
  5. Apr 8, 2021 #145 of 200
    Steveknj

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    People are leaving because they can get their TV cheaper (in most cases) and not have to get stuck in a two year contract. I think AT&T plays a small part in it, but not a major one.
     
  6. Apr 9, 2021 #146 of 200
    JoeTheDragon

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    canada does have something like that BY LAW.

    With cable it's over the there private network and they may have multicast for live feeds like att uverse.

    But not all people have the bandwidth for say 2-4 HD streams at the same time (at bitates higher then uverse) and forget about 4K or higher. Also caps are an issue as well.
    maybe we need an cable card 2.0 law both sat and cable qam / cable IPTV.
    In the past the VC plugged into the sat box.
     
  7. Apr 9, 2021 #147 of 200
    raott

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    I don't know which "people" you are referring to, but I left because I moved to an apartment, but I did not return once I bought my house because of the ridiculous prices, two-year contract, archaic equipment, horrible On Demand, and lack of an App to so that I wouldn't need a box (at a cost) for every TV.
     
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  8. Apr 9, 2021 #148 of 200
    harsh

    harsh Beware the Attack Basset

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    Really? I'm not sure I'm seeing any evidence of this.
    The history of DIRECTV apps has been a fairly big disappointment for all involved. Many have long forgotten DIRECTV2PC and DIRECTV2Go (a hardware device with great promise that became a DVR app with a lot less promise).
    I think one of the main reasons that AT&T TV hasn't been more popular has a lot to do with the AT&T TV DVR's shortcomings relative to the highly respected DIRECTV DVR experience.

    Of course the show-stopper for a cloud DVR with DIRECTV is that DIRECTV doesn't come with an no-cost way to access a remote "cloud". The "cloud" needs to be in-home and that solution is the Genie.
     
  9. Apr 9, 2021 #149 of 200
    Steveknj

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    The whole host of streaming services is all on do it yourself devices, like Roku, Apple TV, Firestick and others. That's what I'm referring to.

    I'm specifically referring to the app on Roku and others that essentially are (were?) a replacement for the Genie minis (CK61 or whatever it's called). They weren't great, and that's why most of us opted for the hardware solution.

    What shortcomings are you referring to? I have AT&T TV and I really like their DVR. The two shortcomings that I've encounters are the lack of ability to pad (either before or after a show) and the lack of a decent SP option for your favorite team (for example, I like to set a SP for the NY Rangers, but it only lets me set one for NHL Hockey, with unlimited DVR it's not that terrible, but I do a lot of deleting). These types of things are easily fixable if there's a hunger for them. Otherwise, I like the functionality. I like the quickplay features, especially where it brings up the status bar and lets you nest button pushes so you can see how many seconds you are moving past (and I've learned most commercial breaks are 240 seconds in the process). There are some small functional issues I'd like to change, but nothing that terrible. It's only slightly less functional than a DirecTV DVR.

    Of course if you replace the Genie with a cloud DVR, that issue is solved. Again, my solution would not require a DirecTV receiver of any kind, though you'd have the option to purchase one. If you are home, your content is delivered through satellite and if your mobile it's through the internet via the app.
     
  10. Apr 9, 2021 #150 of 200
    harsh

    harsh Beware the Attack Basset

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    Installing an app is hardly DIY. Assembling all of the bits and pieces from various individual services might be considered a "roll your own" option but it doesn't end up looking like a unified solution that YTTV, AT&T TV or SlingTV offer.
    You answered your own question. If the apps suck, uptake won't be great.
    Again, you're answering your own question. Those issues are big even if you aren't a huge sports fan. A really nice remote that does all the key trick play features is typically missing from streaming DVR apps.
    That really isn't true at all even if DIRECTV hadn't bailed on a handful of features including being able to record OTA and watch it remotely.
    With specific application to DIRECTV, an Internet-based cloud solution is not workable. No amount of dreaming about DIRECTV transitioning straight across to a streaming service is going to change the physics of the DVR's location. Being able to stream a specific selection of channels is not equivalent to being able to access shows (or clips of shows) your local DVR. Just getting the cloud DVR to "mirror" what's on the local DVR wouldn't be feasible.

    Many have DIRECTV expressly because their access to broadband is limited and telling those people to figure it out isn't going to make it better.
     
  11. Apr 9, 2021 #151 of 200
    SledgeHammer

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    I avoid trades people at ALL COSTS if I can do something myself. Not because of cost, or because I like to, but because I don't like dealing with trades people. They'll either rip you off, or trash everything around their "work area" and you end up diy'ing the clean up. I had a carpet cleaner come in once and he scuffed pretty much every wall in the house. I bought a carpet shampooer after that. But I don't attempt things I don't feel comfortable doing.

    I have a legacy dish with the 4 cables going into a multiswitch in the attic. I will and did service the MS and PI. I *won't* get a 2 story ladder and service the dish outside.
     
  12. Apr 9, 2021 #152 of 200
    Davenlr

    Davenlr Geek til I die

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    Since the OP has left and this is a generic gripe thread...

    I so totally agree with you. I bought a new toilet and was going to install it last night. When I went to remove the old one (it would not completely flush without stopping up), the bolts spun with the nuts. That wasnt a good deal. I lifted the entire toilet off the floor, thinking the bolts had just rusted and broke off. Nope, the entire flange on the top of the cast iron pipe was completely gone, the wood for 3 inches around the pipe was rotten, and the wax ring was STUCK in the pipe (hence not flushing). Called 3 plumbers and NONE would even come look when I told them there was wood damage. Lucky too. I watch some youtube videos, went to home depot, and talked to a REALLY smart guy in the plumbing dept. We settled on screwing a 1/4" piece of plywood painted black (same color as new toilet) to the floor, with a 4.25" hole for the pipe to slip through, and a flange adapter that sticks in the pipe with a rubber ring, and the more you screw it, the tighter it gets until it totally seals. Then screws to the plywood, insert new screws, new wax ring, drop the new toilet, and hook up the water, test for leaks. Total cost: $60 (not including new toilet).

    Before
    IMG_20210408_172156862.jpg

    IMG_20210408_211348_01.jpg After
     
  13. Apr 9, 2021 #153 of 200
    James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Gold Club DBSTalk Club

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    There, I fixed it.
     
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  14. Apr 9, 2021 #154 of 200
    codespy

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    Yes I agree with you, this thread has really gone down the drain now with that post. :tonguewink:
     
  15. Apr 9, 2021 #155 of 200
    SledgeHammer

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    If you already bought the PVC flange repair kit AND the plywood, why didn't you just fix the floor? You should have cut out all the rotted wood either way since if you didn't, it will spread to your plywood and the rest of the structure.

    Not to mention you won't be able to sell the house like that as you'll fail the home inspection. Assuming somebody even makes you an offer since they'd wonder what other repairs you did.

    Not to mention the mold...

    Definitely not a "REALLY smart guy" working at Home Depot.
     
    Last edited: Apr 10, 2021
  16. Davenlr

    Davenlr Geek til I die

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    In time sir, in time. Not something I wanted to leave nonworking for an extended period of time until I could find a carpenter or learn how to do it. I need to go under the house, figure out where the beams are and how much I need to cut out. The floor decking was replaced 10 years ago, so it should be an easy floor repair. I also want to replace the entire vertical part of the pipe. Since I am not a plumber, I need to research how to cut a cast iron pipe (assuming that is what it is when I get under the house, it might be steel) and convert it to PVC pipe to replace it. I also need to check with some friends in the home repair business to find out what the codes are in my town as far as what I am allowed to use, material wise. I think for someone who never replaced a toilet and didnt even know the part was called a flange, getting it back in service in three hours was pretty good.
     
  17. studechip

    studechip Godfather

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    Cutting cast iron is easy. You can rent the tool at Home Depot.
     
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  18. Steveknj

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    As it stands now, I agree, but that doesn't mean it has to in the (near) future.

    But again, does it have to suck? They have the right idea for AT&T TV, there's no logical reason (but of course I'm not a software engineer, but have worked quite a bit doing Q.A. on my company's software) they couldn't port something similar over to a DirecTV solution. At which point, it won't suck (though obviously that is subjective. I remember the arguments of how bad DirecTV UI looked compared to what Dish offers on their DVR.

    But they are, again, fixable features. We are talking about what we would want DirecTV to do to make it more "do it yourself" not as it stands now. The AT&T TV DVR is actually quite good. Missing a a few features sure, but there's no reason it couldn't be used as the model for a DirecTV cloud DVR. There are things I like BETTER about this cloud DVR, such as, unlimited space (no longer pigeonholed into the size of the Genie's HD), using 30 second skip (really 15 sec on this DVR) brings up the status bar AND the number of seconds for each button push. So for example I can push the button up to 300 seconds and it shows that on the screen. This is great, especially if you know how long a commercial break it No reason it can't be ported to a DirecTV cloud DVR solution. I get your issue with remotes, but for example, I could use any number of 3rd party remotes that work fine with the DVR.

    It is true. As I said, there are things this DVR does better.

    I'm not even sure what you are getting at. I don't want it "mirror" the local DVR, I want it to replace it, i.e. you will no longer HAVE a DVR sitting in your living room. You could BUY one if that's your preference but for most people that's totally unnecessary. You have to stop thinking about what DirecTV is now and how that works. It's dying, or at least it's your elderly grandfather. It still works, but people are bailing. So you still need a premium service that is more light on it's feet. No more truck rolls, if possible. You want to save DirecTV, there are ways to do it.

    I agree, and that user base is dying off. But with that said, my solution would be to keep a satellite based solution with elements of the internet, such as saving content to the cloud. They still get their content via satellite and there would still be a Genie type DVR available for purchase for customers who need or want it. That would work for most people. As I said, my cable company still offers TV via cable (or fiber), but they offer a cloud based DVR (as well as a HD based one).
     
  19. harsh

    harsh Beware the Attack Basset

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    Converting from a satellite-delivered model to a Internet delivered model makes some very big assumptions that aren't reasonable at this time. The first problem is the amount of third-party bandwidth required and any additional costs associated with that.

    As it is, those who were fortunate enough to get an OTA tuner can record their non-DIRECTV delivered OTA content to their DVR. You can't do that without a DVR and associated OTA adapter.

    AT&T TV's offering is a decided subset of the DIRECTV offering and maybe some of it is contractual. We'll see what happens after NFLST moves on.

    For the next five years at least, there will be an application for DBS TV service. The question is whether or not the New DIRECTV can be one of the players. Summarily whacking those who don't have sufficient and cheap broadband bandwidth would not be in anyone's best interest -- especially if the offering is equivalent or superior in most every way.
     
  20. SledgeHammer

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    I have access to AND HAVE 1Gbps service. I still have DirecTV. Your assumptions are mistaken. Many ISPs have data caps. I probably wouldn't go over with straight HD, but likely would if 4K was introduced into the mix. Other issue is that I can't get all my channels via streaming. AT&T TV comes pretty close, but is still missing some stuff. Plus DirecTV has the added perk of OTA integration as well as east coast nationals.
     

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