1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Former Customer from Dish Network

Discussion in 'General DISH™ Discussion' started by gordo80, Sep 8, 2010.

  1. Sep 8, 2010 #1 of 15
    gordo80

    gordo80 AllStar

    64
    0
    Apr 23, 2008
    I am fuming after I discontinue my service they send me a bill of $21.76. I call the customer service they told me that was the charge for the shipping label they send me to ship their equipment back. Has anyone else heard about this nonsense. :mad2:
     
  2. Sep 8, 2010 #2 of 15
    BattleZone

    BattleZone Hall Of Fame

    8,969
    1
    Nov 13, 2007
    It's a lousy policy, but it's been around about a year already.
     
  3. Sep 8, 2010 #3 of 15
    jerrylove56

    jerrylove56 Godfather

    467
    14
    Jun 14, 2008
    North Alabama
    Had service about 3 years ago and disconnected and charge was waived. (Long Story, but had to go to BBB and FTC with complaints before they reversed a number of charges after I disconnected.)
     
  4. Sep 8, 2010 #4 of 15
    boba

    boba Hall Of Fame

    5,580
    0
    May 23, 2003
    Feb 1st started the fee for returning DISH leased equipment. If you didn't want to pay you needed to return equipment before the policy went into effect. Too late now PAY UP.
     
  5. Sep 8, 2010 #5 of 15
    Jim5506

    Jim5506 Hall Of Fame

    3,670
    36
    Jun 7, 2004
    I thought the charge for shipping a receiver back was $15.
     
  6. Sep 9, 2010 #6 of 15
    samhevener

    samhevener Godfather

    302
    0
    Feb 23, 2006
    Does that include the cost of shipping or is that a charge that just allows you to return the equipment? If one has to pay the shipping cost on top of the $21.76 it is plain BS and corporate greed.:confused:
     
  7. Sep 9, 2010 #7 of 15
    James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

    45,954
    1,026
    Apr 17, 2003
    Michiana
    Previous reports are of a $15 shipping charge *IF* you use the label provided with the return box. One is free to pay for return shipping themselves if they don't want to use the label.

    One would have to see the bill to figure out how $15 became $21.76. Several months of late fees? Another charge added?
     
  8. Sep 9, 2010 #8 of 15
    chum76

    chum76 Mentor

    41
    1
    Jun 4, 2010
    Report them to the BBB and dont send them a damn dime. Columbia house tried pulling this with me and I told them not a nickel not a dime. I never heard back.
     
  9. Sep 9, 2010 #9 of 15
    TulsaOK

    TulsaOK New Member

    3,469
    0
    Feb 23, 2004
    That's probably not a good suggestion if you value your credit rating. IMO
     
  10. Slamminc11

    Slamminc11 Hall Of Fame

    1,347
    12
    Jan 27, 2005
    yeah, might want to know what you are talking about before you speak. Dish will first try and charge the CC on file, if that doesn't work, they will send it to collections. But hey, it's only a credit rating...right!?!?! :rolleyes:
     
  11. chum76

    chum76 Mentor

    41
    1
    Jun 4, 2010
    Oh please companies pull stunts like this all the time and no they wont ruin your credit if you dispute the charge either by credit card or collection agency. Like the other user said if you call and complain enough they will most likely waive the charge anyway.
     
  12. TulsaOK

    TulsaOK New Member

    3,469
    0
    Feb 23, 2004
    I don't see a lot of incentive for Dish to waive the charge since the customer is no more.
     
  13. spokybob

    spokybob New Member

    5
    0
    Mar 7, 2008
    I left DISH during the latter part of the July. I had some refund coming. DISH sent me the empty boxes, informing me of the $15 return fee. I fumed a little but figured they had me. DISH promptly emailed me the day they received the 622. My closing bill was about 6 bucks.
     
  14. la24philly

    la24philly Hall Of Fame

    1,714
    0
    Mar 8, 2010
    i know people down the street who cancelled E and they had to go on roof get this piece off of it. and then mail back all the equipment.

    i told them they should charge dish the price for labor. I was like when did you apply for a job at dish your doing their job.

    I'm suprised they dont have a guy come out to take everything.

    another great reason why dish is horrible
     
  15. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

    45,954
    1,026
    Apr 17, 2003
    Michiana
    If DISH asks for the LNB (the part off the dish) and you tell them it is inaccessible (such as being on a roof) they will waive returning that equipment.


    Send a guy out to uninstall? Sounds good. Then DISH could charge a $95 uninstall fee. :)
     

Share This Page