1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Free HD DVR upgrade to existing customers

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by 63thk, Aug 7, 2012.

  1. Aug 7, 2012 #1 of 20
    63thk

    63thk AllStar

    112
    0
    Feb 11, 2010
    Easten, NC
    Not sure if everyone is aware of it ,but DTV is offering free DVR upgrade to current customers under the loyalty program. I just added another HD-DVR to my system giving me a total of 3 DVRs only cost $49 install fee. The 1st CSR actually told me I could get a HR34 for free,but I was told that was wrong when they switched me over to the upgrade CSR. I should have argued for it, but hey I will still have 6 tuners and I can always get the H34 later. Besides I didn't feel like a 2 hr phone battle this morning:)
     
  2. Aug 7, 2012 #2 of 20
    Rich

    Rich DBSTalk Club DBSTalk Club

    28,266
    653
    Feb 22, 2007
    Piscataway, NJ
    Let us know what model you get, please.

    Rich
     
  3. Aug 7, 2012 #3 of 20
    djmaxwell

    djmaxwell Cool Member

    33
    1
    Jun 24, 2010
    I took this offer, ordering online, and got an HR21. I selected self install, which apparently causes them to silently not include a remote. :scratchin

    After calling and being told it was my fault, they agreed to ship me a remote, charging me and then crediting me for it.
     
  4. Aug 7, 2012 #4 of 20
    peano

    peano Icon

    747
    0
    Feb 1, 2004
    Does it restart a 2 year commitment? The HR21 should be "free". It is worth less than that.
     
  5. Aug 7, 2012 #5 of 20
    djmaxwell

    djmaxwell Cool Member

    33
    1
    Jun 24, 2010
    of course
     
  6. Aug 7, 2012 #6 of 20
    wahooq

    wahooq New Member

    931
    1
    Oct 19, 2011
    Tulsa, OK
    And jsut to be clear this isn't offered across the board ...it is dependent upon individual accounts
     
  7. Aug 7, 2012 #7 of 20
    Camborita

    Camborita AllStar

    57
    1
    Nov 9, 2009
    I took advantage of this free DVR upgrade in June, but mine also included free installation. What I was charged for was the $19.95 "Delivery and Handling" charge for the receiver (even though the installer brought it with him on the truck). Figured since I got a new SWM dish and the wired CCK with this, it was a pretty good deal.
     
  8. Aug 7, 2012 #8 of 20
    63thk

    63thk AllStar

    112
    0
    Feb 11, 2010
    Easten, NC
    Install is scheduled for Friday,so I will keep you posted as to the model. I did have to re-sign for another 2yrs.
     
  9. Aug 7, 2012 #9 of 20
    macfan601

    macfan601 New Member

    180
    0
    May 3, 2012
    The remote is not in the box of Directv receivers any more. If you need one it is supposed to be on the techs truck. Very few connecting cables are included any more either. I figure if Directv can be cheap so can I. I quit returning any remotes or wiring when I return receivers.
     
  10. ThomasM

    ThomasM RF Engineer

    4,317
    10
    Jul 20, 2007
    Milwaukee, WI
    I wonder when they are going to let intelligent subscribers with R22's upgrade to HD without a 2 year commitment or install visit? I'd gladly purchase & install my own slimline dish if they would do that. But they won't.
     
  11. CCarncross

    CCarncross Hall Of Fame

    7,058
    60
    Jul 19, 2005
    Jackson
    When you have another H/HR model they'll let you upgrade your R22 to HD without a 2 year commitment. ITs not upgrading the R22 to HD that would be the cause of the 2 year commitment, it would be adding an H/HR model to your setup. No matter what some may want, the R22 by itself is NOT an HD model.
     
  12. joshjr

    joshjr Hall Of Fame

    4,821
    86
    Aug 2, 2008
    NE Oklahoma
    Just to clarify, are you or were you out of contract or near it? Not sure I need anymore tuners. I have 15 tuners available should I need to record that many shows at once.
     
  13. dpeters11

    dpeters11 Hall Of Fame

    16,345
    503
    May 30, 2007
    Cincinnati
    I got the offer, and I am in contract, I got the HR34 when they first came available through Solid Signal and the other resellers.
     
  14. Shades228

    Shades228 DaBears

    6,081
    46
    Mar 18, 2008
    You would have been out of an agreement by now if you had just upgraded back then. However they never will because if your R22 fails they'll send you an R15/16 instead.
     
  15. djmaxwell

    djmaxwell Cool Member

    33
    1
    Jun 24, 2010
    It was a self install.
     
  16. mobandit

    mobandit Hall Of Fame

    1,142
    0
    Sep 4, 2007
    Used this as well, ordered on Saturday (self install), and received the DVR today. HR21-700, in very good condition, looked new, in fact. Now if I can just get it to figure out there are three other DVR's on the network...

    Figured out why it won't see the other three boxes...forgot about needing a DECA adapter...been out of the loop too long!
     
  17. Rich

    Rich DBSTalk Club DBSTalk Club

    28,266
    653
    Feb 22, 2007
    Piscataway, NJ
    Well, at least you got the best model out of all the 21 series HRs. I think.

    Rich
     
  18. 63thk

    63thk AllStar

    112
    0
    Feb 11, 2010
    Easten, NC
    Its HR21/100 which is seems doesn't support ON-DEMAND,which kind of sucks. It just has a COMING SOON ad. Anyone know the HD capacity and if will it support the am21 OTA tuner?
     
  19. dpeters11

    dpeters11 Hall Of Fame

    16,345
    503
    May 30, 2007
    Cincinnati
    About 50 hours HD. It really isn't much different than an HR20, other than needing an AM21 and supporting 3D.

    I don't see any reason On Demand wouldn't work, the hardware supports it. Does it see the Internet?
     
  20. 63thk

    63thk AllStar

    112
    0
    Feb 11, 2010
    Easten, NC
    I had to go into the setup and connect to my network. I had just assumed the tech had configured all that before he left. It now sees the on-demand menus,so I'm guessing everything will be there after 24hrs. Its doing a software update now.
     

Share This Page