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Free HD for life (24 months for existing subs)

Discussion in 'DIRECTV General Discussion' started by DavidMi, Jun 3, 2010.

  1. Jun 8, 2012 #1981 of 2476
    rainydave

    rainydave AllStar

    91
    4
    May 28, 2006
    I received that email a few minutes ago. Just checked my account and I have the credit dated yesterday.
     
  2. Jun 8, 2012 #1982 of 2476
    jagrim

    jagrim Hall Of Fame

    1,910
    65
    Aug 25, 2006
    Just recieved the following email - looks like they are extending the current free offer

    Hello Valued Customer,

    Thank you for being a DIRECTV customer. In addition to having the very best in entertainment, you will be receiving the HD experience you know and love FREE FOR 2 YEARS!

    JUST A REMINDER

    To continue to receive FREE HD Access, you simply need to maintain the following on your DIRECTV account during the 24-month offer period:

    1. Auto Bill Pay
    2. CHOICE™ or OPTIMO MÁS and above package
    3. At least one(1) HD Receiver and HD Access

    Failure to maintain these requirements will result in the $10 per month FREE HD Access credit being removed from your account.

    NOT SURE IF YOU HAVE AUTO BILL PAY?

    Please sign in to your account at directv.com. If it states "Not Enrolled," next to AUTO BILL PAY on your ACCOUNT OVERVIEW page, select "Set up" and register as soon as possible.

    If you feel that you are receiving this message in error, please call DIRECTV at
    1-800-531-5000 and a representative will be happy to assist you.
     
  3. Jun 8, 2012 #1983 of 2476
    STEVEN-H

    STEVEN-H Member

    631
    2
    Jan 18, 2007
    Louisville, KY

    I also just received it.
     
  4. Jun 8, 2012 #1984 of 2476
    dondude32

    dondude32 Legend

    216
    0
    Apr 3, 2003
    Just got this email from directv. Have all required but no credit on my account yet.

    Hello Valued Customer,


    Thank you for being a DIRECTV customer. In addition to having the very best in entertainment, you will be receiving the HD experience you know and love FREE FOR 2 YEARS!


    JUST A REMINDER


    To continue to receive FREE HD Access, you simply need to maintain the following on your DIRECTV account during the 24-month offer period:


    1. Auto Bill Pay
    2. CHOICE™ or OPTIMO MÁS and above package
    3. At least one(1) HD Receiver and HD Access


    Failure to maintain these requirements will result in the $10 per month FREE HD Access credit being removed from your account.


    NOT SURE IF YOU HAVE AUTO BILL PAY?


    Please sign in to your account at directv.com. If it states "Not Enrolled," next to AUTO BILL PAY on your ACCOUNT OVERVIEW page, select "Set up" and register as soon as possible.


    If you feel that you are receiving this message in error, please call DIRECTV at
    1-800-531-5000 and a representative will be happy to assist you.


    OFFER INFORMATION
    Available to customers with CHOICE or OPTIMO MÁS package or higher, at least one (1) HD receiver, HD Access and enrollment in Auto Bill Pay. IF BY THE END OF PROMOTIONAL PRICE PERIOD(S) CUSTOMER DOES NOT CONTACT DIRECTV TO CHANGE SERVICE THEN ALL SERVICES WILL AUTOMATICALLY CONTINUE AT THE THEN-PREVAILING RATES.

    YOUR EMAIL SUBSCRIPTION
    This email was sent to DIRECTV reserves the right to contact you via email regarding your account. For details on how DIRECTV uses your information, please read our Privacy Policy. To receive special offer emails from DIRECTV or change your email address, manage your email here.

    QUESTIONS OR COMMENTS?
    Replies to this email address cannot be answered. For questions/concerns, email DIRECTV Customer Care here.

    ©2012 DIRECTV. DIRECTV and the Cyclone Design logo are trademarks of DIRECTV, LLC. All other trademarks and service marks are the property of their respective owners.

    DIRECTV, LLC | P.O. Box 6550 | Greenwood Village, CO 80155-6550
     
  5. Jun 8, 2012 #1985 of 2476
    HDJulie

    HDJulie Icon DBSTalk Club

    883
    1
    Aug 10, 2008
    I received the same email. Our bill ran yesterday & did NOT have the credit & there is no credit on the account as of right now. I'll see what happens next month.
     
  6. Jun 8, 2012 #1986 of 2476
    pappy97

    pappy97 Icon

    611
    0
    Nov 14, 2009
    I just got this e-mail too and interpret it to mean that they will continue this free HD for us (For at least two more years) provided we continue to auto pay, keep the required access, and of course, continue to keep an HD receiver and HD access. If so, good going DirecTV!!
     
  7. Jun 8, 2012 #1987 of 2476
    shendley

    shendley Hall Of Fame

    1,798
    10
    Nov 27, 2005
    I just got the email myself as well. I just checked and I had the credit on my last bill. Looks like I may not miss even a month with it. I guess directv has seen the light on this one!
     
  8. Jun 8, 2012 #1988 of 2476
    SParker

    SParker Active Member

    1,588
    2
    Apr 27, 2002
    Got the same email this morning.
     
  9. Jun 8, 2012 #1989 of 2476
    hasan

    hasan Well-Known Member

    5,957
    54
    Sep 22, 2006
    Ogden, IA
    Same email here at 9:16 a.m. central.

    It is very welcome news.:)
     
  10. Jun 8, 2012 #1990 of 2476
    hasan

    hasan Well-Known Member

    5,957
    54
    Sep 22, 2006
    Ogden, IA
    Sorry, I just couldn't resist.

    Having been down the "I'm just certain" with DirecTV road several years ago, I took absolute predictions out of my playbook.:)

    Nothing is certain (not even uncertainty) with D*

    At least in this case, it was to our benefit.
     
  11. Jun 8, 2012 #1991 of 2476
    ponchsox

    ponchsox Cool Member

    28
    0
    Jun 2, 2012
    So this isn't available for those who don't get the email?
     
  12. Jun 8, 2012 #1992 of 2476
    renbutler

    renbutler Godfather

    566
    10
    Oct 17, 2008
    Did you sign up for free HD as soon as it was offered?

    I delayed a few weeks, and I believe I have at least one more free month on the original 24 months.

    And, no, I didn't get the email either -- yet.
     
  13. Jun 8, 2012 #1993 of 2476
    Scott Kocourek

    Scott Kocourek Well-Known Member

    9,491
    523
    Jun 13, 2009
    You can always call and try. You have to have HD service, be billed $10 for it already and have autopay. Those were the rules to get it back then and are still the rules. As far as I know the promotion ran out a long time ago but a friendly call to DIRECTV can't hurt.
     
  14. Jun 8, 2012 #1994 of 2476
    Beerstalker

    Beerstalker Hall Of Fame

    3,556
    70
    Feb 9, 2009
    Peoria, IL
    My guess is everyone will get the email eventually. People just signed up at different times so depending on when their original 24 months ends they will probably get the email at different times. For example I was lazy and didn't call in until a month or 2 after they started adding it so my 24 months won't run out for another couple months. I expect I'll be getting the email then. If not I'll just call in and talk to them about getting it again.
     
  15. Jun 8, 2012 #1995 of 2476
    SparkyX

    SparkyX Cool Member

    25
    0
    Jul 15, 2009
    I received two emails from DirecTV with less than an hour between them. First was the "Your DIRECTV Free HD Confirmation" email noted above, and the second was a response to my inquiry about extending the free HD which says in part "...DIRECTV offers are available for a limited time and change frequently. The 24-month Free HD Access Offer is already expired...".

    Right hand, meet left hand. I'll prefer to believe the extension email. :)
     
  16. Jun 8, 2012 #1996 of 2476
    Paul Secic

    Paul Secic Hall Of Fame

    6,226
    23
    Dec 16, 2003
    You mean Dish's HD for life?
     
  17. Jun 8, 2012 #1997 of 2476
    bobnielsen

    bobnielsen Éminence grise

    8,473
    92
    Jun 29, 2006
    Bainbridge...
    I received that email also. My latest bill was dated 5/3 and showed the credit (which was dated 2/1???). I had downgraded to the Entertainment package a few months ago and never lost the credit. I upgraded to Choice today, however.
     
  18. Jun 8, 2012 #1998 of 2476
    Tubaman-Z

    Tubaman-Z Godfather

    536
    6
    Jul 30, 2007
    Got the email today. Also today called and got some retention goodies - incl. free HD for a year. In case that somehow overrides the 2 year extension I have saved away the e-mail.
     
  19. Jun 9, 2012 #1999 of 2476
    Carolina

    Carolina AllStar

    97
    0
    Jan 19, 2012
    I think our credit ends next month? So far no email, but I will be looking for it :D
     
  20. Jun 9, 2012 #2000 of 2476
    Billzebub

    Billzebub Godfather

    793
    46
    Jan 1, 2007
    Pittsburgh, PA
    I received the same email yesterday and called today. My free HD doesn't expire till July. I was told to call next month and they would give me an additional 2 years.
     

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