Well, according to my account summary on line, I just received my HD Access credit for the 25th time. My first credit was in July 2010. I did have the issue with my June 2011 bill where they left off the credit (as they did for quite a few people) but I received 2 $10 credits for HD Access on my July 2011 bill. Guess I'll see what happens on my 26th month. By the way, I too had received the e-mail about a month ago regarding the "continuance" for another 24 months of the HD Access Credit.