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Discussion in 'DIRECTV General Discussion' started by DavidMi, Jun 3, 2010.
If you subscribe to Starz, and you have HD service, you will get the Starz HD channels.
If you look back at the posts here, many people who have Choice Xtra +HDDVR legacy package are getting the credit. Don't be fooled by the few who insist that you need to upgrade to a current package.
5 minutes on the phone and now I have free HD
plus Starz Superpack with Showtime free for 3 months
No way to change billing cycle date from what I understand but you can adjust the day it come out if using debit card
:icon_coolAutopay debit card customers are sent copies of their billing statements either by email or direct mail 15 days before the payment is withdrawn. There is an option for CSRs (or @ directv.com) to decide anywhere from the date the bill comes out to the actual due date to dedust the bill.
Hope this helps some
From what I understand the only package you cant get it with is family :icon_cool
I just called the number on the bill, asked to participate in the Free HD Promotion of $10.00 a month. It will start the next billing. I did not have to sign up for autopay!
The Directv website still needs some updating in places as the "What do I need to get DIRECTV HD and how much will it cost?" link http://support.directv.com/app/answers/detail/a_id/1150/related/1 still states there is a $10. HD access fee.
It also still shows as a $10 service on the billing side.
Just to be on the safe side, I called, signed up for auto bill pay, and got the 24 months. If it changes to always free in the future, I may remove the autopay.
If HD access is now "free for all", I don't understand why they don't just drop the charge for everyone and eliminate the need for anyone to call.
Because of the millions of subs, how many are on this board and even know about it? Bet 90% of their customers will continue to pay it for a LONG time, and never knew they could get it for free.
Just curious to know how you got Starz and Showtime free for 3 months, did you already have it, did you ask for it, or did they just offer it to you? Thanks.
True. I would save an additional $28 for the first year with dish, but we decided just to stay with Directv because we at least got $10 off. It just would had been a hassle to switch mainly because we'd loose everything on our Dvr. I am not under contract so it's good to known we have other options if we would need them.
Direct was caught off guard, or if not off guard, having to rush things, as Dish did this about 6 months before Direct had planned on doing this for. What I find strange is Direct is offering HD for Life for new customers and HD free for 2 yrs for existing customers. Now I can see a future with no HD fee, and 2 yrs sounds like a time frame, I just don't understand why Direct would be offering this for 2yrs though, to existing sub's who are calling in and signing up for it, instead of just giving it to them for free for lifetime.
:contract: Its not actually free for all. It was added in the new customer offer to attempt a counter to E* offer. Of course we want our part too. Obviously D* was expecting this which is why the CSRs have the option to add it. Im with the others in reference to HD cost..... It will soon be a thing of the past
I know for a fact that there are many ways to do it and plan to attempt all of them if and when necessary. I haven't jumped today just because I'm trying to wait a bit for the waters to settle and see what floats.
My only wish is to try NOT to cause my CFO more problems than she already has with the monthly budget. If she's happy, then I don't have to sleep with one eye open at night, you know?
No real reason to just jump from Direct to Dish or vise versa, over something like this. You would think though, and maybe it will still happen, Direct would follow Dish and offer HD free life, for a onetime $99 fee, for all those users that don't want another 2yr agreement or to use the Autopay system.
Direct's web site says its free for all now. Some areas of web site are not updated and still say it's 10 dollars but this is as clear as could be. It spells it out no extra charge for HD. "THIS SERVICE IS NOW FREE"
Do a search on HD access
What is HD Access?
HD Access is the name of DIRECTV's HD service. If you have a High-Def TV, you need HD service to get an HD picture. Your TV alone won't give you an HD picture. HD Access provides the HD service you need to see the HD channels available in your TV package. This service is now FREE for as long as you're a DIRECTV customer. No matter how many HD receivers you have in your DIRECTV system, there's no extra charge to receive HD channels.
Before I believe that HD Free for life is for everyone now I'd like to see a press release from DirecTV saying so. Until then I'm happy with the 24 months of HD for free.
FYI, there isn't a new 2 year commitment for exising customers to get HR Access fee rebated, just that it's good for only 2 years.
I just got off the phone with Directv and was told "you have to sign up for auto-pay. Sorry but without autopay, you can not receive the "free HD"." I was also told about the $10.00 for 24 months. But was told flat out, no auto-pay, no $10 for 24 months off and no free HD.
I won't do auto-pay, even to a credit card. I've read too many horror stories on this forum about problems folks have had with it. And I won't hassle with Directv about an over-charge that was their fault. And I don't want to hassle with calling a credit card company to dispute the charge.
I'll try it in again in a couple of days. As with all else CS, half of them don't know what the other half are doing.