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Free HD for life (24 months for existing subs)

Discussion in 'DIRECTV General Discussion' started by DavidMi, Jun 3, 2010.

  1. Jun 6, 2010 #401 of 2476
    bosco10021

    bosco10021 Icon

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    I just did what you mentioned and got my credit of $10 for 24 months.(I all ready had autopay setup). The CSR also gave me 3 months of HD Extra for free without me even asking for anything additional.

    My question is where do I look on my online account to verify that I received what was promised ?
     
  2. Jun 6, 2010 #402 of 2476
    dcowboy7

    dcowboy7 Hall Of Fame

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    But again u do see all your charges before payment.

    My directv bill shows up on my credit card bill on june 24 but the credit card doesnt need to be paid until july 8.

    + anyone who doesnt watch their accounts closely is an ______ anyways. :D
     
  3. Jun 6, 2010 #403 of 2476
    Davenlr

    Davenlr Geek til I die

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    If you sign up on the website for eBill, you will get the bill notice at least a week before they charge the money to your account.
     
  4. Jun 6, 2010 #404 of 2476
    drew64

    drew64 Legend

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    Well i called and was told would need to sign up for auto pay and it would only be for 2 years. I just dont get how DTV gets away with offering only new customers free for life HD but if you have been a long time customer you can only get it for 24 months. It just makes poor business sense. Just offer all your customers the 10 dollar credit and do it without calling or e mailing. That would be great customer service.
     
  5. Jun 6, 2010 #405 of 2476
    xtc

    xtc Legend

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    what the hell is ST ? must everyone abbreviate everything??? so damn annoying! :nono2:
     
  6. Jun 6, 2010 #406 of 2476
    bosco10021

    bosco10021 Icon

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    ST = Sunday Ticket
     
  7. Jun 6, 2010 #407 of 2476
    Blurayfan

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    DirecTV's NFL Sunday Ticket.
     
  8. Jun 6, 2010 #408 of 2476
    spartanstew

    spartanstew Dry as a bone

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    Well, decided to call and it took less than 2 minutes.

    Felt a bit bad (but not much), since I'm already receiving $31 in credits every month. With this additional $10 in credits, my bill will only be about $85 for Choice XTRA and EVERY movie channel (plus DVR, HD and 3 receivers). Sweet.
     
  9. Jun 6, 2010 #409 of 2476
    dcowboy7

    dcowboy7 Hall Of Fame

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  10. Jun 6, 2010 #410 of 2476
    Davenlr

    Davenlr Geek til I die

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    If you feel REAL bad about it, you can always give the extra month to the World Wildlife Fund to help pay for cleaning pelicans. (I do every month, worthwhile cause)...
     
  11. Jun 6, 2010 #411 of 2476
    dcowboy7

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    Must people swear....so annoying. :rolleyes:
     
  12. Jun 6, 2010 #412 of 2476
    Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

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    Maintaining a minimum balance ties up my money. Having to auto pay doesn't cost me anything...that seems free to me, as in no monetary cost...HD without paying any money...a service with no cost to me. :D

    Mike
     
  13. Jun 6, 2010 #413 of 2476
    xtc

    xtc Legend

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    Jun 26, 2004
    I currently have a promotion on my account where I already get a $10 credit for the HD Access. It runs out in 9 months. Whats the best way to approach this new promotion of 24 months of Free HD access in my situation to get the most out of it? Ideally, I would try to get in on this new promo after the 9 months are up, but this is probably a limited time promotion like the one for new customers, right?
     
  14. Jun 6, 2010 #414 of 2476
    Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

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    After reading that is seems we don't have to do anything and it's free...with no stipulations...Cool. :D

    It doesn't say any thing about 24 months...interesting. :scratchin

    Mike
     
  15. Jun 6, 2010 #415 of 2476
    Paul E Fox II

    Paul E Fox II Legend

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    Jul 6, 2008
    Ok...I called and in less that three minutes I now have a credit for Free HD Access for 24 months.

    My conversation started with me saying "I'm looking at your website right now and I see that HD Access is now supposedly free...how do I get that?"

    Not a mention of Auto Pay one time...CSR didn't ask, he just did it (Thanks CSR Steve!).

    Checked our online account and there is the $10.00 credit for 24 months.

    Done and Done.

    I figure the HD Access charge will be gone long before that 24 month period but if it's not, I'll worry about it then.

    Again, not a word about Auto Pay was mentioned and it shows me as "Not Enrolled" on my Account Activity page.

    Winner Winner Chicken Dinner!
     
  16. Jun 6, 2010 #416 of 2476
    bratboy

    bratboy Legend

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    Apr 5, 2008
    I've been rather lucky the last few times I've called. Each time got a CSR that actually knew what they were doing and honestly helpful. I only got 3 months of movie credits. I can't decide if I want to call and see if they will change mine from 3 to 6 like others have gotten or just be happy with the 3 for now and just call back later.
     
  17. Jun 6, 2010 #417 of 2476
    Villager

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    Feb 8, 2007
    I was talking to "Promotions", and I do have autopay, and I do have an eligible level of programming. It was just that the CSR didn't know anything about this offer and either couldn't, or wouldn't find it.
     
  18. Jun 6, 2010 #418 of 2476
    Villager

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    Thanks for posting this reference. I'll use it when I call back.
     
  19. Jun 6, 2010 #419 of 2476
    Hutchinshouse

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    Pulled the trigger. I was just told I have "free HD for life”. "The $10 discount adjustment will automatically renew after 24 months". I was also told this does not renew your contract. :D

    FYI - "auto pay" never mentioned.

    Thanks again DSBTALK
     
  20. Jun 6, 2010 #420 of 2476
    Tubaman-Z

    Tubaman-Z Godfather

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    Jul 30, 2007
    Thanks for the tips here. Just called - got 24 months of free HD Access, 3 months of Starz, and 3 months of HD Extra Pack. Left my TotalChoice+ legacy package intact. Already had auto-pay setup. Suzy the CSR was very helpful, knowledgeable (at least on this topic) and polite. I've marked Sept 5 on my calendar to call and cancel Starz and HD Extra Pack.
     

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